Reviews for South Naples #6348

How can I get the last four digits number

Flex Seal did the job! I was looking for a product to repair a cracked AC drip pan. Lindsay(salesperson)recommended Flex Seal. She also gathered everything I needed to complete the job, along with recommendations. Flex Seal did the job and saved me between $700 - $1000 to have the drip pan replaced. Thank you, Lindsay! (HD 1651 Airport Pulling)

The rudest and laziest employee Tom who refused to request help or contact a manager after multiple requests. I cannot understand how a national company can hire people of this caliber. No help at all in the garden section and row obstructed which was not only an inconvenience but a safety issue. The return line did not move for 10 minutes and Tom refused to call for help although he was stocking the area at a snail's pace.

I had a print out of an online order reflecting 50% off discount for volume savings. I went to the store because I need the filters right away. A cashier refused to honor price online, and called the manager. He was very mean and condescending. He was asking me if I understood what they ment, he insisted it was an online offer only. Then they wanted me to place an order online and wait for pick. That was not worth my time and I decided to pay full price. When the cashier rang the order the system automatically applied an "instant volume savings" discount. I got yelled at for no reason by a cashier and an assistant manager. She should had rung up my items before refusing a discount. After they realized they were really mean for no reason they added a 25% off "customer satisfaction" discount, which to my opinion does not make up for being disrespected. If the store has prices online matching the zipcode the prices should be honored in the store, there is no need for me to place an online order and wait for pick up. The manager was insisting I went home and have them delivered, asking me not to come to the store. Well I also enjoy browsing for new items and going to the store for the experience, i should not be told by a manager not to come and just buy online.

Everyone in the store was very courteous , and helpful. They went the extra mile in looking for what I needed

Men’s restroom is horrifyingly filthy. Checkout poorly staffed yet there are 5-9 people working/hovering around Customer Service Desk.

Mike Perlin at the service desk is the best, helpful, Mike will solve any problem

I visited your store for plants and planters. I had a wonderful experience finding high-quality plant material and nice large pots for the items I purchased. Chad who help me in the garden center was the best. It’s pretty nice to have a strapping, enthusiastic young gentlemen, help you load bags of Potting soil, large plants and planters to make my shopping experience. Perfect. Thank you Chad.

I have never been disappointed on issue of finding items I need for work at this store. They always have what I need when the other Home Depot stores in my area have limited stock. I have made this my go to store always.

I want anyone to shopping at Home depot please good bless you

Great experience to find my item and check out so easily. Great day shopping at the Home Depot again!

Dennis will be a great help and the trees are beautiful

Good location for Naples but exit on Davis is difficult due to 3-5pm traffic. Suggest you exit on Airport-Pullling.

Heather was very helpful. Made sure I had all the right products to finish the flooring. Dennis chined in at the end and made sure I had the right too as well. Thank you.

This store is always a mess.

I bought this week imI think or this month and it was amazing how nice workers are pf Home Depot.!

Not sure why Home Depot asked me to review a location I was never at. My best

My husband and I really were overly impressed with Sandy today who truly went over and beyond helping us today with an exact color match on a sanded down drawer making it an overly odd color. She was slammed with several people before us and she took time with each customer with a fabulous smile and eagerness to help! We’re so grateful for her help with two different painting projects with one of them being color match which she mastered 😊. Will now make this Home Depot painting department my go to for paint and pray Sandy’s there 🙏! She really made our day today and she deserves a Wonderful Review

The customer service person from Gardening (Mike) did an outstanding job helping us find the item we were looking for. He answered all our questions and helped me checkout and load my car.

Needed a refund for our kitchen cabinets. Jeanne in the design department and Adel the assistant manager took great care of us. Processed quickly and so friendly. We drive past 2 other Home Depots to go to this store because the employees are SO great. Worth the trip.

I was visiting Naples, Florida and had some home repair projects to complete. Off I went to Store 6348 for supplies …. As soon as I walked in the door, I was greeted with a big smile and pleasant hello from Kathi. She and all of the front-end cashiers are so knowledgeable about products and their locations, share money-saving opportunities such as credit applications and volume savings and generally make the shopping experience a positive one. Way to go, HD!

We went to this Home Depot to purchase a microwave oven. Our sales person, Bob Jones, was outstanding! He was very friendly and extremely helpful in helping us find a microwave oven that met our needs and helped get us set up for installation of the new microwave. Kudos to Bob for a job well done! Made our shopping experience a pleasure!

Never disappointed here at Home Depot. Price, Selection, as well Experienced Staff. Check out is a breeze.

I ordered on=line and when the product arrived, I realized it was not what I wanted and I took it back and was greeted by "Christine" at the return kiosk, and she was very pleasant, said "sorry this did not work for you" and proceeded to process my return and when completed, said "have a nice day and have a wonderful weekend". You can't get any better treatment than that!!

I would like to obtain a home depot charge card for stores in the USA. I've been told this is impossible as I am Canadian, even though I have a canadian home depot card.

Spent an hour looking for an unlisted item that showed in-stock on the app. Brenda went into hunter mode and found a tiny item in that giant store. She saved the day!

This is the best Home Depot ever ! I do live and work in Massachusetts and Florida , and been through A lot of stores and this is just the best. You can find everything you need , and also the staff is wonderful, always helpful

Mismeasurement caused two month delay with padding only on my floors. Would NEVER use Home Depot for carpeting.

I needed a spare part for my wet vac. I found the spare part at Home Depot for a reasonable cost, so I didn't need to purchase a new wet vac.

Sammy and Claudia were awesome!! made it easy to return and checkout.