#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)548-1172
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5771 Plank Road
Fredericksburg, VA 22407
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Customer Store Reviews

  • 4.7 out of 512 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (512)
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Showing 1-30 of 512 reviews
Great Service Today - Found exactly what I needed
Needed shelves for my new Armoire. Daniel went above and beyond to help me select the appropriate wood and then he cut it to exact measurements for me. Got them home and they were perfect.
by
    • Recommended
    Great service!
    In-store experience was fantastic thanks to Syncere, who is the best Home Depot employee I have encountered.
    by
      • Recommended
      Fantastic and Knowledgable Service
      We are renovating our kitchen and the flooring throughout the house. The people we dealt with at this Home Depot knew what they were talking about and were always willing to spend the time to help us make our decisions, no matter how many questions we had or how long we spent in trying to decide.
      by
        • Recommended
        Home run
        I had the pleasure to shop at the Spotsylvania Crossing Home Depot today. It was a pleasure! Greeted by friendly employees and was offered assistance several times. Those who did assist were knowledgeable and efficient. Items in stock. Home Depot knocked it out the park today.
        by
          • Recommended
          Helpful Garden Staff!
          I needed a pre-emergent weed control for my rose garden and John, in the garden center, was quick to listen, ask questions and guide me to the right product. He's young and very helpful and I'm very grateful.
          by
            • Recommended
            Flooring for Inv Prop
            The team was helpful and knowledgeable.
            by
              • Recommended
              Web site promise versus actual store inventory
              I am trying to redo 2 bathrooms in my home. However, the frustration with what the web sites show for the store and what you actually find when you get there causes delays and frustration. The other factor is finding a store member who is knowledgeable and willing to help. For what we pay for the materials you can find, you should be met with assistance all the way through the process. .
              by
                Great Store
                employees were great
                by
                  • Recommended
                  Location is good and that is about it.
                  The location is good and that is about it.
                  by
                    Great customer service & appliance selection
                    We went into Home Depot to make a significant appliance purchase. We worked with Julius Yelder who went above & beyond to not only ensure we got the appliances (Home Depot has a great variety by the way) we wanted but also pointed out various savings opportunities. If you are shopping for appliances look for Julius, he is a great representation for the Home Depot & their customer focus. Made a huge difference for us!
                    by
                      • Recommended
                      Customer service
                      Bradley Eubanks was great. He provided great customer service Pamela Fsuntleroy
                      by
                        • Recommended
                        Great employee
                        Marvae in cabinet design was great to work with we bought our cabinets, countertops n all our appliances from her at a great price
                        by
                          Amazed
                          I came into Home Depot get two car keys made for my car and was greeted with a hello how are you and a beautiful smile the young lady Viejay was amazing as she cut my keys and watched self check out.
                          by
                            • Recommended
                            sales are great
                            black friday is early and great.
                            by
                              • Recommended
                              Everything I need and located nearby.
                              Picked up a Dewalt pry bar to rip out a deck.
                              by
                                • Recommended
                                Great Appliance Specialist!
                                If you are in need of an appliance, l highly recommend Julius Yelder, appliance specialist, at the Harrison Crossing Home Depot. He is such a super nice person, so knowledgeable and helpful.
                                by
                                  • Recommended
                                  great garden center
                                  I bought 2 hydrangeas at a great price. Just in time for planting.
                                  by
                                    • Recommended
                                    Customer service is slipping
                                    The store managers here no longer seem to care about customer service. I spend $60,000 here annually, while not the biggest customer I still deserve average customer service.
                                    by
                                      Great service at express check out.
                                      The service department and express checkout are great. The blonde haired lady is always helpful and friendly.1
                                      by
                                        • Recommended
                                        People are getting scarred to work at home depot
                                        I was in the store and was buying several 16 foot pressure treated 2x4s and the people in the store wouldnt get a forklift operator to help with my load. They said they would load by hand to a cart and then to the vehicle but as soon as i did that they all dissapeared Except the spanish speaking cashier that used the wrong item and charged me for 2x6x16 instead of 2x4x16 she didnt understand that i said
                                        by
                                          Appliance department
                                          We purchased a refrigerator from this store on September 4, 2023. Our salesman was Julius Yelder. We highly recommend him. He helped complete our purchase in a timely manner, was extremely knowledgeable about the products in his department and was very helpful and nice!
                                          by
                                            • Recommended
                                            excellent customer service!
                                            PJ the manager went above and beyond with our recent chest freezer purchase!
                                            by
                                              • Recommended
                                              D.L. is the best!!
                                              I was agonizing over what weed eater to buy, and he spent a substantial amount of time weighing pros and cons with me, and explaining all of the features of all of the products available. He was kind and personable, as well as knowledgeable. Bravo for DL!
                                              by
                                                • Recommended
                                                Excellent help with appliances
                                                Came in looking to buy an electric range and microwave. I got great service and found exactly what I needed.
                                                by
                                                  • Recommended
                                                  Service
                                                  I have been to this Home Depot several times since I moved here 11 months ago. I found the employees to be the nicest and most helpful of any of the other stores I've been to.
                                                  by
                                                    • Recommended
                                                    Almost always has what I am looking for.
                                                    You can count on Home Depot having what you are looking for. If you can't find it, someone is always there willing to find it for you.
                                                    by
                                                      • Recommended
                                                      Nice, healthy plants
                                                      I bought these plants and donated them to my church for Palm Sunday. I received several compliments from people who wanted to know where I found them
                                                      by
                                                        • Recommended
                                                        Good Home Depot Store
                                                        I was having trouble setting up my military discount. Camille went over & beyond what most people would do to help me set it up!! Spent a lot of time helping me!!
                                                        by
                                                          • Recommended
                                                          Friendly and helpful experience
                                                          Bought some lumber, screws, and door hardware the other day and was very happy with the service and attention my wife and I received. We recommend this store for service and attention to our needs.
                                                          by
                                                            • Recommended
                                                            CustomerService MeansALot!
                                                            If you ever want a good experience getting something you need, you’ll typically get it at this Home Depot location. Another big shout out to Maria in plumbing! This time around, I needed a small part to retrofit onto an older pressure washer. Maria is very knowledgeable, very much a problem solver and very friendly. In the past, she’s come through with the same attributes and I’ve witnessed the same gifts offered to other customers in the aisle. Nice asset for HD to have.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 512 reviews

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