#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)548-1172
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5771 Plank Road
Fredericksburg, VA 22407
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Customer Store Reviews

  • 4.7 out of 512 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (512)
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Showing 1-30 of 512 reviews
All of the employees kept their distance of 6ft and the store was amazingly clean
All of the employees kept their distance of 6ft and the store was amazingly clean
by
  • Verified Purchase
  • Recommended
While much is out of stock. Store is clean, does need a few more lights or more wattage in existi...
While much is out of stock. Store is clean, does need a few more lights or more wattage in existing lights. Store employees are knowledgeable and helpful. It’s wonderful they have so many employees. For covid items, consistently out of stock. Stop stocking and have a distribution list. Have a buying waitlist, so people can at least have hope. Do not stock but fulfill orders. Take name and contact info, give a place in line, notify Person when product arrives, they have one calendar day to pick it up from customer service or other area, after that time, the product goes to next in line. And no matter if person misses their chance. Too bad, they get to be on the list again. No one Who gets product can be on the list again for 7 days.
by
  • Verified Purchase
  • Recommended
With everything going on with the Covid 19 they try to get you in the store in a timely manner an...
With everything going on with the Covid 19 they try to get you in the store in a timely manner and the employees are willing to help inside the store find what you need or get someone to help you.
by
  • Verified Purchase
  • Recommended
I know that we all are hurting now with COVID-19 and I appreciate the special care that Home Depo...
I know that we all are hurting now with COVID-19 and I appreciate the special care that Home Depot does for your shoppers/customers. Thank you very much.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I have been to the other Home Depot in my general area and this is the one I like best. I go a li...
I have been to the other Home Depot in my general area and this is the one I like best. I go a little further to use this store.
by
  • Verified Purchase
  • Recommended
The staff is always friendly and willing to go out of their way to help.
The staff is always friendly and willing to go out of their way to help.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
George, who assisted me in the plumbing dept., was very helpful. He showed me how to adjust my t...
George, who assisted me in the plumbing dept., was very helpful. He showed me how to adjust my tank lever before installation.
by
  • Verified Purchase
  • Recommended
Great location with friendly staff. Hayley always has a friendly smile.
Great location with friendly staff. Hayley always has a friendly smile.
by
  • Verified Purchase
  • Recommended
Fantastic products and fantastic employees. They treat customers as family.
Fantastic products and fantastic employees. They treat customers as family.
by
  • Verified Purchase
  • Recommended
I was helped in flooring by Bob. He is a part time employee, but has a lot of experience and exp...
I was helped in flooring by Bob. He is a part time employee, but has a lot of experience and expertise with Home Depot flooring. He has installed and used it in his home. The store was clean. The employees were friendly and helpful. I feel like some work in rearranging the flooring department might be worthwhile. You could see most of the products displayed in one area, but there were end caps two and 3 aisles away that also had flooring.
by
  • Verified Purchase
  • Recommended
I know you can rent equipment at Home Depot, but is it possible to have an actual rental section ...
I know you can rent equipment at Home Depot, but is it possible to have an actual rental section like the Home Depot at Garrisonsville Rte 610. There are so few rental places in Fredericksburg and Spotsylvania County.
by
  • Verified Purchase
  • Recommended
Most of my plumbing needs and construction needs are met. I would like to see Home Depot stock 3...
Most of my plumbing needs and construction needs are met. I would like to see Home Depot stock 3/4 inch, 1 inch, 1 1/2 inch brass fittings and couplings.
by
  • Verified Purchase
  • Recommended
No interaction with any HD staff, because I knew what I wanted and knew where to find these items...
No interaction with any HD staff, because I knew what I wanted and knew where to find these items. I used self check out
by
  • Verified Purchase
  • Recommended
The customer service desk did a nice job getting a large special order item up to the front of th...
The customer service desk did a nice job getting a large special order item up to the front of the store in a timely manner. The person that brought the item to the front of the store helped me load it onto my truck.
by
  • Verified Purchase
  • Recommended
i love it everything is so awsome great prices everything is in stock and great customer survace.
i love it everything is so awsome great prices everything is in stock and great customer survace.
by
  • Verified Purchase
  • Recommended
People are friendly and helpful
People are friendly and helpful
by
  • Verified Purchase
  • Recommended
This is my favorite store in the area. The employees are very helpful and knowledgeable. Their st...
This is my favorite store in the area. The employees are very helpful and knowledgeable. Their store manager Kathy goes above and beyond to solve issues that arise. Honestly If I wasn't for her problem solving abilities I'd be a very unhappy customer. Not because of the store but because of the 3rd party delivery service for large appliances. The other employee that's truly amazing is Rob. He's been a huge help over the many years with tons of projects! You guys are very lucky to have him there too! See you again soon!
by
  • Verified Purchase
  • Recommended
Management at this store are very incompetent. Can't handle simple task and are poorly trained. N...
Management at this store are very incompetent. Can't handle simple task and are poorly trained. No registers opened with humans.
by
  • Verified Purchase
1 found this review helpful
An awesome home Depot store. The staff to include all are very friendly and very willing to help....
An awesome home Depot store. The staff to include all are very friendly and very willing to help. Often times you do not have to ask for help. I spend some time there and have come to know a few of the staff members. Rarely if it all have I been disappointed. I highly recommend this Depot location for your home improvement needs. Knowledgeable, friendly staff always on duty. Thanks 4660, you rock!!
by
  • Verified Purchase
  • Recommended
When we came in to purchase kitchen appliances and cabinets, both Allyson and Stu (respectively) ...
When we came in to purchase kitchen appliances and cabinets, both Allyson and Stu (respectively) were incredibly helpful. Allyson had an extensive knowledge of the various appliances available and assisted us in getting the best ones for our needs at a good price. Stu's experience with the kitchen design software was outstanding, he guided us in identifying the best cabinets to fit our small kitchen. We were completely satisfied with the entire evolution.
by
  • Verified Purchase
  • Recommended
Cashier Raj was awesome she checked me out fast.
Cashier Raj was awesome she checked me out fast.
by
  • Verified Purchase
  • Recommended
Stacy n kitchens has excellent product knowledge, takes time to verify info from the floor to wh...
Stacy n kitchens has excellent product knowledge, takes time to verify info from the floor to what is being purchased. She built the order based on my requirements and provide knowledgeable information so I would receive best product. I hope delivery and installation go well.
by
  • Verified Purchase
  • Recommended
Cashier Raj was very helpful in helping me locate face masks.
Cashier Raj was very helpful in helping me locate face masks.
by
  • Verified Purchase
  • Recommended
Clean environment quick check out
Clean environment quick check out
by
  • Verified Purchase
  • Recommended
Store was clean employees were very helpful.
Store was clean employees were very helpful.
by
  • Verified Purchase
  • Recommended
Store was clean all employees were awesome and knowledgeable
Store was clean all employees were awesome and knowledgeable
by
  • Verified Purchase
  • Recommended
The store was clean and shelves were will stocked employees were stupendous.
The store was clean and shelves were will stocked employees were stupendous.
by
  • Verified Purchase
  • Recommended
Store was clean everything was easy to find all employees I came in contact with were nice.
Store was clean everything was easy to find all employees I came in contact with were nice.
by
  • Verified Purchase
  • Recommended
Store was clean and employees were helpful
Store was clean and employees were helpful
by
  • Verified Purchase
  • Recommended
Store was neat and clean. It was fast check out.
Store was neat and clean. It was fast check out.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 512 reviews

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