#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(540)548-1172
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5771 Plank Road
Fredericksburg, VA 22407
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Customer Store Reviews

  • 4.7 out of 512 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (512)
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Showing 1-30 of 512 reviews
Outstanding store to shop in. We have always had a good experience finding the staff friendly & k...
Outstanding store to shop in. We have always had a good experience finding the staff friendly & knowledgeable
by
  • Verified Purchase
  • Recommended
They wouldn’t give us a military discount because they said my husband’s military ID card was ins...
They wouldn’t give us a military discount because they said my husband’s military ID card was insufficient evidence. We’ll shop at Lowe’s from now on.
by
  • Verified Purchase
Store was clean. It had lots of cleaning supplies. Items labeled large and well.
Store was clean. It had lots of cleaning supplies. Items labeled large and well.
by
  • Verified Purchase
  • Recommended
ASSOCIATE DAVE IN MILLWORK SEEMS TO BE VERY KNOWLEDGEABLE OVERALL REGARDING THE ENTIRE STORE. VE...
ASSOCIATE DAVE IN MILLWORK SEEMS TO BE VERY KNOWLEDGEABLE OVERALL REGARDING THE ENTIRE STORE. VERY HELPFUL AND PATIENT IN HELPING ME WITH THE PURCHASE OF 2 STORM DOORS. HAVE RECOMMENDED HIM TO OTHER FAMILY MEMBERS IF THEY ARE IN NEED OF A DOOR OR OTHER ITEMS.
by
  • Verified Purchase
  • Recommended
Clean, organized store.
Clean, organized store.
by
  • Verified Purchase
  • Recommended
While you may have hit and miss service from the average employee here, if you need great custome...
While you may have hit and miss service from the average employee here, if you need great customer service, see Nedrea at the front desk. She’s very friendly and knows the procedures well.
by
  • Verified Purchase
  • Recommended
Before you buy anything, remember to get only what you need. Returning items is a painful experi...
Before you buy anything, remember to get only what you need. Returning items is a painful experience. Just beware that some employees lack the basic people skills.
by
  • Verified Purchase
The shelves aren’t always stocked but I find myself shopping here because it is the closest box s...
The shelves aren’t always stocked but I find myself shopping here because it is the closest box store on this side of route 3
by
  • Verified Purchase
  • Recommended
The location is great...the employees are eager to assist.
The location is great...the employees are eager to assist.
by
  • Verified Purchase
  • Recommended
This is now our go-to home improvement store. The customer service is always beyond top notch, we...
This is now our go-to home improvement store. The customer service is always beyond top notch, we love seeing the employees- they’re always willing and happy to help!! Love this store! Lisa is always working the self-checkout area, and never fails to brighten our day. Thank you!!
by
  • Verified Purchase
  • Recommended
Great service and clean store.
Great service and clean store.
by
  • Verified Purchase
  • Recommended
The store was nice and clean and they had the crown mounding I was looking for.
The store was nice and clean and they had the crown mounding I was looking for.
by
  • Verified Purchase
  • Recommended
I like the store; it’s convenient located to me, I can go in and out quickly, prices are reasonab...
I like the store; it’s convenient located to me, I can go in and out quickly, prices are reasonable. The only thing I get frustrated with is, not enough associates around when needed, every time I need assistance, I have to go looking for one and takes a long time to find an associate. I also doubt about the surveys, in 33 years of filling them out, I have never won anything.
by
  • Verified Purchase
  • Recommended
Highly recommend shopping in the appliance and cabinet section of Home Depot, Lacey is super frie...
Highly recommend shopping in the appliance and cabinet section of Home Depot, Lacey is super friendly, provide excellent customer service and is very patient. Excellent customer service.
by
  • Verified Purchase
  • Recommended
The store is clean and there are very helpful people employed there. I didn't have to wait for a ...
The store is clean and there are very helpful people employed there. I didn't have to wait for a long time to find someone to answer a question I had on a product. Overall a good store with acceptable amount of stock in a great location.
by
  • Verified Purchase
  • Recommended
Store was very clean. All associates seemed to be very helpful and knowledgeable. Other home depo...
Store was very clean. All associates seemed to be very helpful and knowledgeable. Other home depots seem to busy and everyone is rushed. I will make it a point to drive to this location every time
by
  • Verified Purchase
  • Recommended
one of associate was really friendly and helpful
one of associate was really friendly and helpful
by
  • Verified Purchase
  • Recommended
This store was very helpful in loading my Jeep with the topsoil for my yard project and giving di...
This store was very helpful in loading my Jeep with the topsoil for my yard project and giving directions as to where to find other items needed. Very easy and fast customer service when returning an item. Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
I have shopped in a lot of big box stores and by far this Home Depot has the best employees. They...
I have shopped in a lot of big box stores and by far this Home Depot has the best employees. They are always very friendly and helpful! And the store is kept really clean and organized.
by
  • Verified Purchase
  • Recommended
Store was clean and neat. The employees were eager to help.Appliances employee was extremely poll...
Store was clean and neat. The employees were eager to help.Appliances employee was extremely pollte and very helpful. At the paint center the employee's were very polite and helpful along with be efficient.
by
  • Verified Purchase
  • Recommended
Need more employees like Hayley
Need more employees like Hayley
by
  • Verified Purchase
  • Recommended
WE CAN HIGHLY RECOMMENDED THE 'CURBSIDE' SERVICES AND THE EMPLOYEES!
WE CAN HIGHLY RECOMMENDED THE 'CURBSIDE' SERVICES AND THE EMPLOYEES!
by
  • Verified Purchase
  • Recommended
The cashier Hayley is awesome!! Very helpful
The cashier Hayley is awesome!! Very helpful
by
  • Verified Purchase
  • Recommended
My go-to !! The best customer service in the area. I cannot imagine going anywhere else! Thank yo...
My go-to !! The best customer service in the area. I cannot imagine going anywhere else! Thank you for 4660 ...
by
  • Verified Purchase
  • Recommended
Great staff, folks are friendly and free with their knowledge and knowledgeable they are. I have ...
Great staff, folks are friendly and free with their knowledge and knowledgeable they are. I have had encounters with each department over a long period of time. These folks are great. I highly recommend 4660 Harrison crossing home Depot. Thanks!
by
  • Verified Purchase
  • Recommended
The store does not enforce mask policy for contractors. Groups walk around maskless.
The store does not enforce mask policy for contractors. Groups walk around maskless.
by
  • Verified Purchase
Great shopping experience with every visit.
Great shopping experience with every visit.
by
  • Verified Purchase
  • Recommended
NO required masks on the customers. No hand sanitizer. No sanitized carts
NO required masks on the customers. No hand sanitizer. No sanitized carts
by
  • Verified Purchase
I have been using this store since we moved here in August of 2019. The store is clean and organi...
I have been using this store since we moved here in August of 2019. The store is clean and organized. The associates are helpful but not overbearing in trying to sell you more than you need. The only negative is that some things aren't always in stock.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The staff in the store are very knowledgeable, professional and above all helpful. I refuse to sh...
The staff in the store are very knowledgeable, professional and above all helpful. I refuse to shop at any other location. There is a small hardware just down from my house that I use in emergency situations otherwise, it is home Depot 4660. I know I can find what I need at a reasonable price getting professional and knowledgeable help with a smile :)
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 512 reviews

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