Reviews for Spring Valley #6985

If you're looking for a store with a knowledgeable, experienced team of employees and managers that are willing to assist you with your purchase, then you've come to the right place. Not as busy, but well-stocked and very organized and clean. A hidden gem for contractors and do-it-yourselfers, try it out and you will be glad you did.

I was at the store for a simple key and there wasn’t anyone in the department because they were on lunch but the cashier at the self checkout lane advised me that there wasn’t anyone there at the moment and if I could wait until she finish with another customer she would be glad to help. She took the time out to acknowledge me and she was very quick with helping the other customer and myself. She was very positive and friendly.

I had a wonderful experience because of Debbie in appliance. She was very patient, helpful, professional and courteous. She made my visit enjoyable because I was able to find everything I needed. Tahnk you so much Debbie!

The nail gun I got was priced well within my range for this quality product. I have needed this for a long time and finally broke down and bought it new.

Nice folks. easy return policy. Thank you.

Bad service , never this location was good it worse than before

Apology wont help customer, get the problem resolve.

Samone was a great employee during my experience. The store was clean also.

I needed a filter for my fridge and I did not know where to look for or how to find it. The associate that helped me, Brooke, was very helpful, kind and got me my item and I was able to do it very quickly.

I have purchased both low ticket items and high ticket items at this location and always receive the best customer service. There is a HD closer to me however I drive the extra mile to shop at Spring Valley.

I ordered two wrong items and was able to return the items quickly and with a smile. Then, I ordered the correct two items right at the Customer Service desk, without going to the department. Thank you Home Depot. You saved me time.

I needed to repair a piece of furniture and Mr. Pick went the extra mile to help me and make sure I was purchasing the correct supplies.

ASK FOR ANITA VERY HELPFUL

Employees are so helpful and it was a pleasant experience at the store. Will def be returning! Kudos to Jackie and Benjamin

My wife and I had a great experience at Home Depot today! Beautiful selection of plants, pots, soil etc. We bought seeds and there was a huge variety of those as well. There was a very friendly woman working as cashier outside and she was all smiles and very upbeat. It really does make a difference in your shopping experience if the employees at least act like they're happy to be there, and this woman definitely let us know she loves her job

We needed garden supplies and this store was very well stocked and organized. We found everything we needed in one trip. The checkout in the Garden Center was quick and easy; the cashier was friendly and efficient. Great shopping experience!!

SO nice to see the shelves stocked again!

I bought a grill today at the Home Depot at 8400 Katy Freeway. They have unbelievable customer service because Brooke was so helpful to us. I can't thank her enough for her help

I buy all my homes needs here

the best service i found in recent visits to all of the home depot stores.. helpfull staff.

Easy to park, security in parking lot, friendly and helpful staff.

Don painted a smile on my face with his perfect match of paint colors! He guaranteed it was THE best match he'd had all year!! :) I'll look for him anytime I need to add some color into my life. Great customer service!

I am there on a regular basis and other than short of staff i enjoy the store

I bought this tool and it works great!!

HUGE KNOWLEDGE ABOUT PAINTING, EASY-TO-UNDERSTAND EXPLANATIONS.

I came on Sunday which was not as busy yet no one acknowledged me when walking in, the worse was when I checked out the cashier, Tavin was very rude during the whole check out process. She didn’t even acknowledge us until asking for form of payment. We asked to use our phone number, since the materials been used for this type of project we can get taxes discounted. At which point she proceeded to ask why didn’t we give her the number before with an attitude. And said she could not do anything anymore. I was having a great day all for this cashier to ruin it in 2 minutes. DO NOT COME HERE IF YOU CARE ABOUT YOUR MENTAL HEALTH, stress levels, or anger issues. They have terrible customer service.

Most store employees are helpful and knowledgable on home improvement and store products. Store has good inventory and I often find what I need there without any problem. If there is anyone not helpful, just ask the next store associate and it usually works itself out. The paint section is on top of their game. I had to take on a big paint project and had to go through a list of different colors, sheens, and exterior/interior uses. They got me everything I needed, answered all questions, and mixed a color that they had to look up since there wasn't a paint sample for it.

My to go store when in the area. I work for a custom builder and I can always count on this store to have what I'm looking for. Staff is extremely helpful, and courteous.

Please visit Roderick in the Paint department. He will brighten your day and will make your entire experience that much more memorable. He is extremely knowledgeable and will take the time to understand the project that you are working on and make honest suggestions. You can tell that he is the type of person who enjoys his job, life, and genuinely cares for his customers. I have never witnessed an individual who is as quick-witted and he is kind. He greeted each and every single employee and customer who happened to walk by. This is especially encouraging to see during these challenging times. It is people like him who continue to keep my spirits high. I hope that he receives recognition from his leadership team. It is rare to find someone like him and I hope that you all are aware that you have a true gem within your company.

Good shopping trip from walk in to walk out