#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(713)935-4002
Tool & Truck Rental(713)935-4008
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8400 Katy Freeway
Houston, TX 77024
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Customer Store Reviews

  • 4.6 out of 330 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (330)
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Showing 1-30 of 330 reviews
Your employees are good but one is above the expectations for us. We choose our paints with Don’s...
Your employees are good but one is above the expectations for us. We choose our paints with Don’s help. We are so thankful that he was there to help. He knows everything about painting and gave us good advices. It is good to see real professionals at paint aisle. Home Depot is so lucky to have him as employee. Thanks Don
by
  • Verified Purchase
  • Recommended
a woman who goes by the name of rosa was very helpful and recommended alot of great isles for me ...
a woman who goes by the name of rosa was very helpful and recommended alot of great isles for me it was my first time going to home depot but with rosa helping me i felt like ive been going to home depot for years so she was very knowledgeable and on top of her A game
by
  • Verified Purchase
  • Recommended
Everyone is always friendly the bathroom so I always clean and I’m always able to find what I need
Everyone is always friendly the bathroom so I always clean and I’m always able to find what I need
by
  • Verified Purchase
  • Recommended
The employees at this Home Depot are The A-Team of Home Depot stores! I never have to wonder arou...
The employees at this Home Depot are The A-Team of Home Depot stores! I never have to wonder around the store looking for someone - anyone - to help me find what I am looking for, or to help me figure out what I need for a project. And they all seem genuinely happy to help. Good employees are worth keeping around for that great customer service that brings people back again and again. Thank you!
by
  • Verified Purchase
  • Recommended
Excellent customer service by Curbside employee who carried my return in because too heavy for me...
Excellent customer service by Curbside employee who carried my return in because too heavy for me to carry. Once inside the return handled quickly with no problems. Both employees were pleasant and helpful. They made it easy to do business with Home Depot.
by
  • Verified Purchase
  • Recommended
The associates in pluming were f....k clueless. They were no help in finding a simple value and ...
The associates in pluming were f....k clueless. They were no help in finding a simple value and pipe connections.
by
  • Verified Purchase
Excellent customer services and shopping environment!
Excellent customer services and shopping environment!
by
  • Verified Purchase
  • Recommended
Gloria in the appliances department was very nice and helpful with my purchase of a new dishwasher!
Gloria in the appliances department was very nice and helpful with my purchase of a new dishwasher!
by
  • Verified Purchase
  • Recommended
in store ordered a washer and dryer for a Galveston property after being told that could be done ...
in store ordered a washer and dryer for a Galveston property after being told that could be done from Houston. After going through the entire process, was suddenly told it was against Home Depot policy to deliver upstairs by a manager. Was absurd, waste of time. Called Galveston Home Depot from this store ... told they deliver all over Galveston every day up and downstairs! Terrible management.
by
  • Verified Purchase
good enviroment nice service
good enviroment nice service
by
  • Verified Purchase
  • Recommended
Customer service was very good, keep up the good work!
Customer service was very good, keep up the good work!
by
  • Verified Purchase
  • Recommended
THERE IS NOT ROOM FOR MY REVIEW--I have included it on the previous area. Please refer to it a...
THERE IS NOT ROOM FOR MY REVIEW--I have included it on the previous area. Please refer to it about Joseph in Flooring andAnthony Stansberry at the4 PRO desk.
by
  • Verified Purchase
  • Recommended
Worst customer service today and the bar wasn’t high after having to contact store manager to get...
Worst customer service today and the bar wasn’t high after having to contact store manager to get resolution at 8400 Westheimer store couldn’t believe it but was ignored by four separate employees which forced me to load and unload a half a pallet of porcelain tile
by
  • Verified Purchase
After 30+minutes and taking with 4 associates I finally got my three 12 gallon plastic bins taken...
After 30+minutes and taking with 4 associates I finally got my three 12 gallon plastic bins taken from upper shelf. Store was near empty and there were plenty of associates walking around.
by
  • Verified Purchase
friendly employees good attention neat and clean store
friendly employees good attention neat and clean store
by
  • Verified Purchase
  • Recommended
Store is great. Friendly employees. Fast checkout.
Store is great. Friendly employees. Fast checkout.
by
  • Verified Purchase
  • Recommended
Store always has items in stock and will try to get things if need and let you know when they wil...
Store always has items in stock and will try to get things if need and let you know when they will have it. I have had a team member send me a notification when an item of need came in.
by
  • Verified Purchase
  • Recommended
very clean and helpful staff.
very clean and helpful staff.
by
  • Verified Purchase
  • Recommended
This Home Depot is a cut above. Plenty of merchandise kept organized and easy to find, helpful st...
This Home Depot is a cut above. Plenty of merchandise kept organized and easy to find, helpful staff like Gustavo in Plumbing, and on weekends they even have live music on occasion.
by
  • Verified Purchase
  • Recommended
This is my store and the people are my people. They make my shopping experience very special
This is my store and the people are my people. They make my shopping experience very special
by
  • Verified Purchase
  • Recommended
Employees are very helpful and friendly. Easy to find what you need quickly.
Employees are very helpful and friendly. Easy to find what you need quickly.
by
  • Verified Purchase
  • Recommended
Do you like checking yourself out while a group of Home Depot supervisors hover nearby, discus...
Do you like checking yourself out while a group of Home Depot supervisors hover nearby, discussing between themselves when they're going on their next break? Then this is the place for you.
by
  • Verified Purchase
This branch is just Great, in products, service, etc.
This branch is just Great, in products, service, etc.
by
  • Verified Purchase
  • Recommended
knowledgeable staff and attentive. Helped me with my home project which saved me a few hundred d...
knowledgeable staff and attentive. Helped me with my home project which saved me a few hundred dollars and accomplished the exact same goal i was going towards.
by
  • Verified Purchase
  • Recommended
excellent would recommend this store
excellent would recommend this store
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
great store. it has the things you need most of the time! good service and workers are very nice!...
great store. it has the things you need most of the time! good service and workers are very nice! and the prices are great.
by
  • Verified Purchase
  • Recommended
The staff were AMAZING! I shopped here Black Friday morning. Staff members were very cheerful han...
The staff were AMAZING! I shopped here Black Friday morning. Staff members were very cheerful handing out ads, welcoming us to the store and giving cookies & coffee. They reminded everyone to keep the holiday spirit, which was very refreshing. Margarita, the cashier was very helpful. I left my wallet at home so she kept my cart on the side while I ran to get my wallet. Aside from her, everyone in the store really exuded the holiday spirit. Two thumbs up. The store location is very convenient. Store was very clean and organized.
by
  • Verified Purchase
  • Recommended
The management of this prime location has gone downhill in the last six months. Shelves are poorl...
The management of this prime location has gone downhill in the last six months. Shelves are poorly stocked with inventory sitting above. Bins are scrambled with wrong size bolts, items as basic as lightbulbs have bare shelves. Need help in store? Good luck, the team is all gathered at the front of the store visiting with each other.
by
  • Verified Purchase
1 found this review helpful
This is my favorite Home Depot store in the Houston area. It is always clean, orderly, the shelv...
This is my favorite Home Depot store in the Houston area. It is always clean, orderly, the shelves are always stocked with what I need and the people are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 330 reviews

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