#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)496-6962
Tool & Truck Rental(516)496-6968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
111 Jericho Turnpike
Syosset, NY 11791
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 373 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
Great service and location
Bit small for a Home Depot which makes finding the items they have in stock easier. If they don't have something just drive 1/2 a mile to the Jericho location!
by
    • Recommended
    Excellent Service
    I'm so happy I went to the Syosset store, the people are much friendlier and willing to help you. I didn't have to wait 20 minutes. David from the rug section was helpful and pleasant I had a wonderful experience.
    by
      • Recommended
      Customer Service
      Jeanne Diasparra is a gem at Home Depot. Calm, friendly & helpful.
      by
        • Recommended
        Keeping America Great and Beautiful!
        Home Depot, Syosset is my one-stop shopping for anything home-goods related. Has been for some time now. During my last trip there, a sales associate named Andrew went above and beyond to help me. I could not be more pleased with the entire shopping experience! Until we meet again, Home Depot... (which will be very soon).
        by
          • Recommended
          Best Home Depot on Long Island!
          Best Home Depot on Long Island. The staff is largely composed of ex or retired tradesmen. They can help and offer advice!
          by
            • Recommended
            Excellent experience at the Syosset Home Depot
            Excellent experience at the Syosset Home Depot! Earlier in the week I had a terrible experience at the Jericho tool rental. And will never return to that store. But I would absolutely come back here every day into my business. I’ve been spending my money at Home Depot for years and will continue to come to the store. The employees are awesome
            by
              • Recommended
              Returns not processed as quickly as initial purchase
              Bought a bunch of items, charges appear as pending almost immediately on my card. Returned one of those items, refund does not appear on card 2 days later. What a joke, Home Depot is playing a game with your credit card. Does not make me want to shop there again.
              by
                Solar Shade Home Depot
                Extremely helpful staff especially Joann
                by
                  Excellent customer service. However, there have been times that they are short staffed. Sometimes almost everyone goes to lunch at the same time.
                  by
                    • Recommended
                    Associates are not properly trained
                    The cashier was completely clueless. Michele was in a hurry to leave as her shift had ended. She could not figure out how to work the register so she made it another cashier's problem. It was 6:10 PM (EST) and her shift ended at 6:00 PM EST so she told us to get back in line and the next cashier would help us. Which was pointless. The next cashier was not any better. Did not know what she was doing but she did seem like she was new. A manager came to help us but the first interaction was bad. All these could have been prevented with proper training. The cashiers had no clue how to process returns when they accessed two systems. They kept locking the order and we waited 30 minutes to get our returns processed ~ that is a ridiculously long time for a return
                    by
                      ABOVE AND BEYOND
                      TIME AND AGAIN THIS STORE HAS SHOWN BRILLIANCE IN CUSTOMER CARE AND LOGISTICAL SOLUTIONS, USUALLY AT THEIR EXPENSE..
                      by
                        • Recommended
                        CSR person
                        CSR woman was so rude and not kind.
                        by
                          • Recommended
                          Great customer service
                          I was so happy with my shopping experience today when i walked in i was created by an employee and she introduced her self her name was azra she helped me get everything i needed and checkout was a breeze the store over all was also clean and great will come here all the time for my home projects
                          by
                            • Recommended
                            beautiful store
                            great selection in available product range
                            by
                              • Recommended
                              Pro desk Marrie is very professional and great attitude, very knowledgeable. Definitely would go ...
                              Pro desk Marrie is very professional and great attitude, very knowledgeable. Definitely would go back to her for anything help or advice i need.
                              by
                              • Verified Purchase
                              • Recommended
                              I could not find anyone to help me
                              I could not find anyone to help me
                              by
                                I was very pleased to find an employee immediately to ask for help. In addition, Sabina asked me...
                                I was very pleased to find an employee immediately to ask for help. In addition, Sabina asked me if I would like to come to her cashier station instead of waiting in line for the self checkout. She was most pleasant.
                                by
                                • Verified Purchase
                                • Recommended
                                Please see comments about Jesus
                                Please see comments about Jesus
                                by
                                • Verified Purchase
                                • Recommended
                                The assistant manager, Anthony, of this store is awful, has extremely poor customer service skill...
                                The assistant manager, Anthony, of this store is awful, has extremely poor customer service skills. Should have never been promoted to manager, could care less about his customers. Tonya a customer/sales associate is fantastic! She should be managing the store. She resolved the mess than Anthony created. She went way beyond what I expected. She needs to be recognized for exhibiting excellent customer service and problem resolution skills.
                                by
                                • Verified Purchase
                                The woman associate was absolutely rude and condescending. Horrible shopping experience
                                The woman associate was absolutely rude and condescending. Horrible shopping experience
                                by
                                • Verified Purchase
                                Great store to shop in. If your doing an outdoor lighting project, make sure to see Chris in tha...
                                Great store to shop in. If your doing an outdoor lighting project, make sure to see Chris in that dept.
                                by
                                • Verified Purchase
                                • Recommended
                                You need to do a better job in the lumber department, maybe start by replacing the employee who i...
                                You need to do a better job in the lumber department, maybe start by replacing the employee who is responsible for ordering lumber. Empty shelves.... really!
                                by
                                • Verified Purchase
                                This is a great store with friendly helpful staff and is well stocked. It is neatly arranged and ...
                                This is a great store with friendly helpful staff and is well stocked. It is neatly arranged and clean.
                                by
                                • Verified Purchase
                                • Recommended
                                Poorly managed. Consistently out of bags
                                Poorly managed. Consistently out of bags
                                by
                                • Verified Purchase
                                The Store price is $ 100 more than what they show online.
                                The Store price is $ 100 more than what they show online.
                                by
                                • Verified Purchase
                                Great employees. They were nice, knowledgeable and very helpful. The store has lots of products...
                                Great employees. They were nice, knowledgeable and very helpful. The store has lots of products that I like and can easily buy immediately. That's why I shop in-store.
                                by
                                • Verified Purchase
                                • Recommended
                                Excellent staff and plenty of product
                                Excellent staff and plenty of product
                                by
                                • Verified Purchase
                                • Recommended
                                BIG STORE WITH SMALL STORE ATTENTION!!
                                BIG STORE WITH SMALL STORE ATTENTION!!
                                by
                                • Verified Purchase
                                • Recommended
                                Very attentive staff and seemed to be less customers here.
                                Very attentive staff and seemed to be less customers here.
                                by
                                • Verified Purchase
                                • Recommended
                                On Thursday September 17th 2020 at approximately 6 pm I went to Home Depot in Syosset, New York. ...
                                On Thursday September 17th 2020 at approximately 6 pm I went to Home Depot in Syosset, New York. I came to home depot looking for paint that I needed for a project. A female representative behind the paint desk was nothing but rude and not willing to help during my shopping experience. I would mention the name of the representative but her name was not clearly visible on her apron. A little background of myself, I have a speech disability and speaking clearly can be difficult, especially when I am tired. Therefore when I asked a question, she refused to assist and said "Whatever we have over there." Furthermore, my ethnic background is Indian. I do also believe that this played a roll in how I was treated. The reason for this is because I firsthand observed this representative speak to other individuals and she was kind and courteous. However, when it came to me she was not. I did finally receive assistance from a representative named Ross. Ross assistance was excellent and I would recommend if you go to the paint section at this store, ask for his assistance.
                                by
                                • Verified Purchase
                                Showing 1-30 of 373 reviews

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