#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)531-8404
Tool & Truck Rental(850)531-8400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3200 Capital Cir Ne
Tallahassee, FL 32308
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Customer Store Reviews

  • 4.6 out of 690 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (690)
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Showing 1-30 of 690 reviews
Time for new management
This is probably the dirtiest, poorly stocked Home Depot I have ever been to. The lumber section had multiple empty racks , with stock way up above and no employee working to keep the empty racks, full. The section where the cement is stored, looked like a war zone that you could not get a cart through. No employee taking care of that section. And isle after isle that was blocked with carts full of junk. No manager who is earning his pay would have allowed his store to reach such a poor condition, with employees that don't do their jobs.
by
    1 found this review helpful
    Excellent team work and great hospitality and professionalism .
    Everyone was very helpful and knowledgeable. This was in stock and was able to be put together and delivered in 5 days. Perfect Shopping Experience
    by
      Kevin "The Key Master" rocks!
      What a great experience! I needed 3 sets of door hardware keyed to a single key and expected it to take an hour if it could be done at all~ Kevin walked up; said hello and immediately got to work... We chatted about school and his plans for the future and before I knew it, he was finished~ His interest, enthusiasm and overall attitude was so great... It's refreshing to bump into his level of competence and care. Thanks Kevin, for making the experience so cool! Best regards, Jim Gray
      by
        Exemplary Customer Service
        I was already satisfied with the purchase I made online and the fact that I could pick it up curbside, but the customer service I received from Gina and Jaylen enhanced the experience. I will return to this location, and I will recommend this location to others.
        by
          • Recommended
          Impeccable service
          Thanks to Tosha and the ability to get a military discount in addition to sale, we will definitely buy from Home Depot in the future rather than the other company. Everyone is very attentive to the needs of their customers! Thank you for the great service!!
          by
            • Recommended
            Very helpful employees
            We were helped by picking out the lumber we needed for our porch and he also cut the sizes we needed.
            by
              • Recommended
              Great customer service in Garden Center
              The help that I received in the garden center; specifically, by associate, Ian. I had purchased 10 bags of soil and 10 bags of mulch. Without even asking, he helped me load it into my car. Having run a company, I know the value of employees that take initiative and also who are excited about the company they work for. Ian is a valuable employee and a great asset to Home Depot.
              by
                • Recommended
                Good Customer Service
                I like the help I received from Chris on my visit.
                by
                  • Recommended
                  She thought it was hopeless
                  I was looking for a drill for our family. After 30 minutes of waiting for help, Domingo and Kevin came to my rescue. They weren’t assigned to the tool aisle but that didn’t stop them from jumping in and going above and beyond!!
                  by
                    • Recommended
                    Ryan in rental department
                    Ryan provided excellent customer service.
                    by
                      • Recommended
                      Great personnel
                      I purchased a shower unit, and due to an unknown computor issue my order fell into an unknown location, and with the assistance of the staff a fix was found along with a favorable outcome. Nice to experience great staff at work.
                      by
                        Best big box store in Tallahassee
                        Their Ridgid tools are the best.
                        by
                          • Recommended
                          Great place to shop
                          I love home depot. I shop here all the time. I work here.
                          by
                            • Recommended
                            Box too big!
                            I ordered a new shower enclosure, shower pan, and a dog door on line and foolishly thought it would fit in the back of my SUV. Kari the man who brought out the merchandise was so kind to give me options on what to do. Then Tosha at the service desk was just as kind to help me get it delivered! Nice people still exist.
                            by
                              • Recommended
                              Great Job
                              I bought some stones and they look awesome
                              by
                                • Recommended
                                Appliances
                                I'm just loving my washer and dryer that I bought on 01/10/2024 and also my stove and refrigerator I bought some months ago, I found great pricings on all four products..
                                by
                                  • Recommended
                                  Store has gone downhill
                                  Went to purchase some shelving items and almost all of the boxes on the shelves were empty. Employees walked past us and never offered to help with anything. The store and parking lot was full of trash.
                                  by
                                    An Overall Good Experience Shopping Today
                                    I had just been to another store looking for a circular saw and I was not pleased with it. So I went to Home Depot, where I had a great experience. I don't have any pictures.
                                    by
                                      • Recommended
                                      Worst place to shopping
                                      Store is a mess. Sales associates doesn’t help.
                                      by
                                        No one to cut our Christmas tree
                                        We waited over 15 minutes after asking for help, no one showed so we cut and packed our own tree after we paid for it!
                                        by
                                          Great service
                                          Knowlegable and helpful without being pushy and trying to oversell and/or push a higher price option
                                          by
                                            Great customer service
                                            I bought the 6ft animated singing Santa on November 5 2023 at Home Depot. The cashier Tamika/Tamira was excellent very knowledgeable and helpful. Hope I got her name correct.
                                            by
                                              • Recommended
                                              Excellent service
                                              Bryan and Gina are extraordinary - made our shopping experience successful!
                                              by
                                                Great Employees
                                                Knowledgeable employees - especially Kathy and Tamika
                                                by
                                                  • Recommended
                                                  A Great Freindly Place to shop
                                                  This location of Home Depot is never overly crowded so it makes loading up a breeze. Once inside the friendly staff greets you and makes you feel welcome. The training these employees receive is stellar as they are very knowledgeable about the products they sell and pleasant to be around. I highly recommend shopping here. The staff is stellar.
                                                  by
                                                    • Recommended
                                                    No customer service here.
                                                    A lot of employees standing around doing nothing, to not even offer to help.
                                                    by
                                                      1 found this review helpful
                                                      Great customer service!
                                                      Gina made my day with truly exceptional customer service. I shop THD because there’s always someone friendly to help, product selection is great and prices fit my budget.
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        We had a really GREAT experience at NE Tally store with Cust. Svc. Dept. Lead Gina who helped sort out a glitch in our credit application. And also Kevin in Millwork helped us find and order the exact right front door we wanted from among countless choices.
                                                        by
                                                          • Recommended
                                                          Greatest service!
                                                          Good selection of products! The very helpful man in hardware ( Michael Newton) made my day! I was clueless and he was extremely helpful and did above my expectations! Very happy with my visit to this store!
                                                          by
                                                            • Recommended
                                                            Employees
                                                            Great and knowledgeable employees!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 690 reviews

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