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Showing 1-30 of 690 reviews
Apr 4, 2023
Time for new management
This is probably the dirtiest, poorly stocked Home Depot I have ever been to. The lumber section had multiple empty racks , with stock way up above and no employee working to keep the empty racks, full. The section where the cement is stored, looked like a war zone that you could not get a cart through. No employee taking care of that section. And isle after isle that was blocked with carts full of junk. No manager who is earning his pay would have allowed his store to reach such a poor condition, with employees that don't do their jobs.
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1 found this review helpful
Mar 7, 2023
Excellent team work and great hospitality and professionalism .
Everyone was very helpful and knowledgeable. This was in stock and was able to be put together and delivered in 5 days. Perfect Shopping Experience
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May 26, 2024
Kevin "The Key Master" rocks!
What a great experience!
I needed 3 sets of door hardware keyed to a single key and expected it to take an hour if it could be done at all~
Kevin walked up; said hello and immediately got to work...
We chatted about school and his plans for the future and before I knew it, he was finished~
His interest, enthusiasm and overall attitude was so great...
It's refreshing to bump into his level of competence and care.
Thanks Kevin, for making the experience so cool!
Best regards,
Jim Gray
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May 24, 2024
Exemplary Customer Service
I was already satisfied with the purchase I made online and the fact that I could pick it up curbside, but the customer service I received from Gina and Jaylen enhanced the experience. I will return to this location, and I will recommend this location to others.
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Recommended
May 16, 2024
Impeccable service
Thanks to Tosha and the ability to get a military discount in addition to sale, we will definitely buy from Home Depot in the future rather than the other company. Everyone is very attentive to the needs of their customers! Thank you for the great service!!
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Recommended
May 13, 2024
Very helpful employees
We were helped by picking out the lumber we needed for our porch and he also cut the sizes we needed.
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Recommended
May 2, 2024
Great customer service in Garden Center
The help that I received in the garden center; specifically, by associate, Ian.
I had purchased 10 bags of soil and 10 bags of mulch. Without even asking, he helped me load it into my car. Having run a company, I know the value of employees that take initiative and also who are excited about the company they work for.
Ian is a valuable employee and a great asset to Home Depot.
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Recommended
Apr 27, 2024
Good Customer Service
I like the help I received from Chris on my visit.
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Recommended
Apr 24, 2024
She thought it was hopeless
I was looking for a drill for our family. After 30 minutes of waiting for help, Domingo and Kevin came to my rescue. They weren’t assigned to the tool aisle but that didn’t stop them from jumping in and going above and beyond!!
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Recommended
Apr 6, 2024
Ryan in rental department
Ryan provided excellent customer service.
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Recommended
Mar 23, 2024
Great personnel
I purchased a shower unit, and due to an unknown computor issue my order fell into an unknown location, and with the assistance of the staff a fix was found along with a favorable outcome. Nice to experience great staff at work.
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Mar 21, 2024
Best big box store in Tallahassee
Their Ridgid tools are the best.
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Recommended
Mar 7, 2024
Great place to shop
I love home depot. I shop here all the time. I work here.
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Recommended
Feb 22, 2024
Box too big!
I ordered a new shower enclosure, shower pan, and a dog door on line and foolishly thought it would fit in the back of my SUV. Kari the man who brought out the merchandise was so kind to give me options on what to do. Then Tosha at the service desk was just as kind to help me get it delivered! Nice people still exist.
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Recommended
Feb 18, 2024
Great Job
I bought some stones and they look awesome
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Recommended
Jan 21, 2024
Appliances
I'm just loving my washer and dryer that I bought on 01/10/2024 and also my stove and refrigerator I bought some months ago, I found great pricings on all four products..
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Recommended
Jan 2, 2024
Store has gone downhill
Went to purchase some shelving items and almost all of the boxes on the shelves were empty. Employees walked past us and never offered to help with anything. The store and parking lot was full of trash.
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Dec 19, 2023
An Overall Good Experience Shopping Today
I had just been to another store looking for a circular saw and I was not pleased with it. So I went to Home Depot, where I had a great experience. I don't have any pictures.
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Recommended
Nov 29, 2023
Worst place to shopping
Store is a mess. Sales associates doesn’t help.
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Nov 23, 2023
No one to cut our Christmas tree
We waited over 15 minutes after asking for help, no one showed so we cut and packed our own tree after we paid for it!
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Nov 11, 2023
Great service
Knowlegable and helpful without being pushy and trying to oversell and/or push a higher price option
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Nov 6, 2023
Great customer service
I bought the 6ft animated singing Santa on November 5 2023 at Home Depot. The cashier Tamika/Tamira was excellent very knowledgeable and helpful. Hope I got her name correct.
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Recommended
Oct 11, 2023
Excellent service
Bryan and Gina are extraordinary - made our shopping experience successful!
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Sep 15, 2023
Great Employees
Knowledgeable employees - especially Kathy and Tamika
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Recommended
Aug 11, 2023
A Great Freindly Place to shop
This location of Home Depot is never overly crowded so it makes loading up a breeze. Once inside the friendly staff greets you and makes you feel welcome. The training these employees receive is stellar as they are very knowledgeable about the products they sell and pleasant to be around. I highly recommend shopping here. The staff is stellar.
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Recommended
Jul 31, 2023
No customer service here.
A lot of employees standing around doing nothing, to not even offer to help.
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1 found this review helpful
Jul 27, 2023
Great customer service!
Gina made my day with truly exceptional customer service. I shop THD because there’s always someone friendly to help, product selection is great and prices fit my budget.
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Recommended
Jul 13, 2023
Excellent Customer Service
We had a really GREAT experience at NE Tally store with Cust. Svc. Dept. Lead Gina who helped sort out a glitch in our credit application. And also Kevin in Millwork helped us find and order the exact right front door we wanted from among countless choices.
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Recommended
Jun 26, 2023
Greatest service!
Good selection of products! The very helpful man in hardware ( Michael Newton) made my day! I was clueless and he was extremely helpful and did above my expectations! Very happy with my visit to this store!