#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(304)760-2202
Tool & Truck Rental(304)760-2210
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1100 Liberty Park Dr
Hurricane, WV 25526
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 548 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-30 of 548 reviews
Project place
Always can find what I need and get in and out . The staff are friendly and helpful.
by
    • Recommended
    Experienced employee
    Jenifer recommended tools she had personal experience using
    by
      • Recommended
      Paint
      The young lady in the paint department was very sweet and knowledgeable.
      by
        • Recommended
        Terrible
        Worst Customer Service Ever Jenefer finally showed up and made things Right.
        by
          Great selection
          They always have what I need
          by
            • Recommended
            GREAT EMPLOYEES!!!!!!!
            I purchased the LG 5.0 TurboWash. I am so excited! I have had my LG washer for a little over 10 years and it finally stopped working. I never had to have service on it. My kids were brutal with it too. So, after reviewing many products it came down to Maytag or LG. Both have direct drive motors. I went with LG with Turbowash. Can't wait. If it works like the last one did, it will be awesome.
            by
              • Recommended
              uninformed employees no loading no fork truck no help
              I purchased 25 bags of sakrete 5000. when inquiring about help loading, was told the loaders were leaving. when inquiring if they could at least bring a pallet of materials to my truck, was told the forklift just broke down and the only other forklift could not be operated inside the store. then had to wait in line at customer service to cancel transaction. Entire episode took an hour for nothing. The employees were sorry. but they were not there to load merchandise when that is exactly there job description and title.
              by
                The place for your home painting questions!!
                Nancy in paint. She knows paint, rollers, primers and all aspects of painting. She can color match exactly and prices are pretty competitive. 10/10 recommend.
                by
                  Excellent
                  Very happy coming in this store will come back again the employees and staff well polite
                  by
                    • Recommended
                    Appliances
                    Laurie in appliances was so helpful all the employees in this store are friendly and checking on you to see if u need help.
                    by
                      • Recommended
                      Always a pleasant shopping experience
                      Always a pleasant shopping experience at the Teays Valley HD. Laurie was a wonderful sales associate and made our appliance purchase go smoothly.
                      by
                        • Recommended
                        Great service
                        Great service josh was a great help
                        by
                          • Recommended
                          Costumer assistant
                          Every time I’m in the store and need help I never have a problem finding someone and that’s why I like shopping here. Costumer service is the one thing every store should have. Thank you guys.
                          by
                            • Recommended
                            Nancy in the Paint Department is Amazing!
                            She is very knowledgeable about paint and products and supplies. She helped us pick out everything for our business project and showed us how to use the new paint lid pour tops. Every Home Depot need a Nancy in paint!
                            by
                              • Recommended
                              nice store
                              this store is nice and clean! the cashier was astounding!
                              by
                                • Recommended
                                Customer Service
                                I've recently been amassing a tool collection, Milwaukee power tools and hand tools mostly, and customer service has been a great help on a few separate occasions. I appreciate their willingness to assist in exchanges and ordering issues. No complaints!
                                by
                                  • Recommended
                                  Paint
                                  Corey McClure was a great help with helping me pick out the paint that I needed.
                                  by
                                    • Recommended
                                    Great help from Chuck in appliances.
                                    Chuck was so helpful in making my needs happen and was very thorough.
                                    by
                                      • Recommended
                                      Excellent Customer Service
                                      Recently bought a needed upright freezer. Chuck in the appliance department went out of his way to help us. Totally different shopping experience from the competition. Outstanding customer service.
                                      by
                                        • Recommended
                                        Store was well stocked and clean, full of friendly employees, much better than Charleston Home De...
                                        Store was well stocked and clean, full of friendly employees, much better than Charleston Home Depot
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The employees are friendly, kind and try to be helpful. The store is well kept and organized.
                                        The employees are friendly, kind and try to be helpful. The store is well kept and organized.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        always get great service at this location! staff are friendly and helpful, store is clean and eas...
                                        always get great service at this location! staff are friendly and helpful, store is clean and easy to find thing.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Hey thank you to David R !! Took time to re-key two locks for me. Had a little struggle but all ...
                                        Hey thank you to David R !! Took time to re-key two locks for me. Had a little struggle but all was done perfectly. Thank you David R.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great home store. Customer Service can’t be beat. Staff is always available to assist in locating...
                                        Great home store. Customer Service can’t be beat. Staff is always available to assist in locating what you need. Being female and often having questions about items they are always willing not only to show me where to find the item, but to also answer my questions. Very respectful staff.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Store employees were upbeat and eager to help!! i love this store
                                        Store employees were upbeat and eager to help!! i love this store
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Great store. Always clean and friendly people work there
                                        Great store. Always clean and friendly people work there
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        give Gabby a raise and give her more hours
                                        give Gabby a raise and give her more hours
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Olivia was very nice and helpful.
                                        Olivia was very nice and helpful.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Store was clean everyone helpful
                                        Store was clean everyone helpful
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Wonderful service and great advice for my projects. Maddie was so knowledgeable in the paint depa...
                                        Wonderful service and great advice for my projects. Maddie was so knowledgeable in the paint depart., Jonathan was helpful with handling the heavy paint cans, Abel was helpful loading them into my car. I couldn’t be more pleased with the service I received! I do believe this is probably the best Home Depot store, and they by far exceeded my experience at Lowe’s (same day, same department but a world of difference).
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Showing 1-30 of 548 reviews

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