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Filter Reviews By:Rating, Profile, Gender, Age (302)
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Showing 1-30 of 302 reviews
May 8, 2024
Small project
Every employee has been helpful in helping you me find the items I need, and made me feel important.
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Recommended
May 6, 2024
Great merchandize and service.
Proud of this store. It serves a large area well.
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Recommended
May 3, 2024
home updates
Love my home depot especially garden center
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Recommended
Apr 28, 2024
Great experience today
Lots of helpers that answered our questions about interior doors
by
Apr 11, 2024
Customer Service Five Stars
Staff was very helpful and courteous. Rapidly processed a refund due to unforeseen problems with delivery.
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Recommended
Apr 6, 2024
Garden Area
There are many choices and good prices
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Recommended
Mar 24, 2024
Excellent customer service
Tim is an awesome and helpful employee . Went way out of his way to help me find several items that where in over stock
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Recommended
Mar 4, 2024
Excellent!
So happy with our purchases at Home Depot!
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Recommended
Feb 18, 2024
Great variety on products for projects at home or work!
I bought some paint and wood products for my porch roof project and it really turned out great thanks!
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Recommended
Feb 9, 2024
Thank you John M.
I appreciate you taking care of my issues and doing so with a smile . I wish there were more people like you in this world!!
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Recommended
Jan 22, 2024
Great service
The employees are eager to show you exactly what your looking for and then some
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Recommended
Nov 26, 2023
Great employees
Always have what I need and employees are very helpful
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Recommended
Oct 19, 2023
Very Friendly, welcoming and organized store, very clean and pleasant to shop
I've never had such good treatment, customer service and friendly , pleasant shopping experience in any of the other Home Depot stores, as I have experienced at this store. Maybe it's because it seems to be a mostly female crew, but they sure are polite, outgoingly helpful and it seems obvious these ladies in the store employment are eager to keep this store very clean and organized. Everything is in superb display, as if someone with extreme pride in their job has made the extra effort.
I never had any issue getting help and was astonished at how knowledgeable these ladies are in their jobs. I also like how they're right there, ready and eager to help me, which is quite the opposite of my experience in other locations, where employees hide and actually try to avoid helping me. I actually observed employees in the Show low store intentionally hide in the bathroom to avoid working and they were in there laughing about it, unaware I was present. That's not the case at all in the Thatcher store.
by
DIY
Recommended
Oct 13, 2023
Great product
We bought an electric drill and are very happy with it. It works great.
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Recommended
Sep 30, 2023
Great Team
We had such a great experience today! Thank you Ruben,Kimberly and Vania for being so helpful and going above and beyond today! The whole Home Depot team was so informative and helpful, we really appreciate everyone and and help!
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Recommended
Sep 8, 2023
Ruben and Jessica
Ruben and Jessica were very helpful and kind ! Quick to help and get us in , out and on our way !
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Recommended
Aug 29, 2023
Great Place to shop, helpful
Karl, Sparky, Deena, Ruthanne, Sam, John all are extremely helpful. Keep up the good work
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Recommended
Aug 12, 2023
The people who work at this store are always polite, courteous, helpful & professional
Michael G in Customer Service helped me with a return/exchange item... He was attentive, helpful & very efficient at his job... Made my transaction easy & simple... I definately appreciated his excellent Customer Service... Great Work Michael G. !!!!!
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Recommended
Aug 2, 2023
The Best Employees!!
The employees at the Thatcher Home Depot are the best!! They are always friendly and helpful. They make the visits enjoyable.
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Recommended
Jul 5, 2023
Knowledgeable and friendly staff.
Ask for a young man named Cody. He was awesome and knows the store well.
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Recommended
Jun 15, 2023
Good experience
Shopping at this store was very great my experience was very easy
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Recommended
Jun 5, 2023
Very helpful
Everyone in this store is always super friendly and helpful! Delphina did an amazing job helping us purchase our brand new washer and dryer!
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Recommended
May 23, 2023
Tina should not be working at the Customer Service desk!
Tina is the most rude, scowl-faced person ever. When she can't get out of ignoring you she makes it clear that she hates working there and even more so hates dealing with customers. Please find a closet for her to work in so your customers don't have to deal with her attitude.
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1 found this review helpful
Apr 30, 2023
Helpful staff
I like the store just because it is closest to my property and main reason very helpful and I knowledgeable associates always willing to help make my shopping time short and pleasant.
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Apr 28, 2023
Amaing customer service!
Everyone was so friendly and helpful. Especially Jon!
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Apr 22, 2023
Sparky is the BEST!!!!
Sparky, is very Knowledgeable n kind
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Recommended
Apr 7, 2023
Exceptional service by Tehmina
Just moved to the area and doing lots of renovations. Tehmina was so incredible to help me find everything we were looking for and made this trip a fantastic experience.
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Recommended
Mar 31, 2023
Well stocked and multiple varieties available in Town!
We were able to purchase new doors for our AZ rm, had several to choose from, they were installed easily by our handy man.
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Recommended
Mar 23, 2023
Traci the KAREN.
Worse manager I have ever interacted with. No help laughed at me very RUDE.
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Mar 16, 2023
Veterans Discount
If Home Depot does not want to offer a Veterans Discount they should just come out and say so not make it very very difficult to use. The new system of using a multi-step smart phone, that a lot of Veterans do not have, appears to be Home Depot’s way of saying “we don’t care”.