#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)348-1302
Store Hours
Mon-Sat: 6:00am - 8:00pm
Sun: 8:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
750 S 20th Avenue
Thatcher, AZ 85552
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Customer Store Reviews

  • 4.6 out of 302 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (302)
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Showing 1-30 of 302 reviews
this store is great to shop in, i fpund what i was looking for and the assistance was out of this...
this store is great to shop in, i fpund what i was looking for and the assistance was out of this world the nice-ness
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Nakia in paints. And Lizeth cashier. Both were rude and were not courteous and polite Paul was so...
Nakia in paints. And Lizeth cashier. Both were rude and were not courteous and polite Paul was soo very nice and helpful Parking lot always looks dirty I don't think I'll go to that store again I like the home depot in laveen And on Dysart Too many associates grouped together talking You need to do something immediately
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  • Verified Purchase
Friendly service, but I would like to see if they could stock 2-1/2" round bushings for the back ...
Friendly service, but I would like to see if they could stock 2-1/2" round bushings for the back knock outs on breaker panels because the only place in Safford Az. that stocks them are at City Electric in Safford it would make it easier for the trades to shop at one place instead of running around town to get parts for the electrical meter breaker panels.
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  • Verified Purchase
  • Recommended
The store was very clean. The employees were very helpful,very well mattered and also seemed to l...
The store was very clean. The employees were very helpful,very well mattered and also seemed to like their jobs.
by
  • Verified Purchase
  • Recommended
This store is good for the area and provides us what we need. Just be prepared to tolerate store...
This store is good for the area and provides us what we need. Just be prepared to tolerate store associates that aren't to quick to assist unless you chase them down..
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  • Verified Purchase
  • Recommended
2 found this review helpful
The store isles are never cluttered , the service is impressive and the quality of the material i...
The store isles are never cluttered , the service is impressive and the quality of the material is above normal standards . The staff at the Pro Desk are always courteous and helpful in attending to my needs
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  • Verified Purchase
  • Recommended
I love shopping at Home Depot Thatcher. My only wish is that it was larger so that it had more o...
I love shopping at Home Depot Thatcher. My only wish is that it was larger so that it had more of the items the big Home Depot stores have. But I love the customer service I get at this store. I can always get assistance loading in the lumber area and if they don't have what I need, I can usually find it online and have it ordered in. The one time I did have a real problem with a lawn mower situation they really helped me out and got things taken care of. I really like the staff and management at this store.
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  • Verified Purchase
  • Recommended
MADE A LARGE PURCHASE . AN ASSOCIATE CALL AN TOLD US WE WERE OVER CHARGED OUR CC WAS REFUNDED . D...
MADE A LARGE PURCHASE . AN ASSOCIATE CALL AN TOLD US WE WERE OVER CHARGED OUR CC WAS REFUNDED . DIDN'T EXPECT THAT!
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  • Verified Purchase
  • Recommended
Our Home Depot is extremely clean. I wish our restaurant bathrooms were as clean. The sales asso...
Our Home Depot is extremely clean. I wish our restaurant bathrooms were as clean. The sales associates are extremely helpful and friendly.
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  • Verified Purchase
  • Recommended
Veterans your VA cards not good enough any more for this store
Veterans your VA cards not good enough any more for this store
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  • Verified Purchase
thank you for your great customer service I really enjoy shopping at your store
thank you for your great customer service I really enjoy shopping at your store
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  • Verified Purchase
  • Recommended
Great service from customer service person, Sherri Ann
Great service from customer service person, Sherri Ann
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  • Verified Purchase
  • Recommended
Store clerks usually are not knowledgeable in what they are selling. Customer service is slow and...
Store clerks usually are not knowledgeable in what they are selling. Customer service is slow and I find that they are out of the products that I need at the time.
by
  • Verified Purchase
Clean, Friendly, Knowledgeable,
Clean, Friendly, Knowledgeable,
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  • Verified Purchase
  • Recommended
Always enjoy shopping and getting help and advice when needed. The entire store is very efficient.
Always enjoy shopping and getting help and advice when needed. The entire store is very efficient.
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  • Verified Purchase
  • Recommended
The employees at this store work hard to make sure you get what you need
The employees at this store work hard to make sure you get what you need
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  • Verified Purchase
  • Recommended
This is the best Home Depot store in Arizona. The employees are nice, helpful and friendly. I hav...
This is the best Home Depot store in Arizona. The employees are nice, helpful and friendly. I have to drive 160 miles round trip to this store and they always make me happy I did.
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  • Verified Purchase
  • Recommended
i had to make a complaint about associates not working and the manager was able to help out and g...
i had to make a complaint about associates not working and the manager was able to help out and get things taken care of. i was asked by about five people if i was doing OK and finding stuff. i am a regular and glad to see the store is getting the help it needs. when in need for any help in any department ask for Stephanie she was supper friendly and helpful in so many projects.
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  • Verified Purchase
  • Recommended
1 found this review helpful
Convenient shopping. Friendly employees.
Convenient shopping. Friendly employees.
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  • Verified Purchase
  • Recommended
Mohamed in the lumberyard was extraordinarily helpful in selecting, cutting and loading our lumbe...
Mohamed in the lumberyard was extraordinarily helpful in selecting, cutting and loading our lumber purchases. He gave us tips on measuring and was very proud of providing good products and services to us. It was a pleasure to have him as the associate helping us, and we will look for him next time we shop.
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  • Verified Purchase
  • Recommended
The Garden Department was clean and I did find what I was looking for, with assistance from a lon...
The Garden Department was clean and I did find what I was looking for, with assistance from a longtime store employee. The new trainee who checked me out was very friendly.
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  • Verified Purchase
  • Recommended
While the store is doing better with their employees being more helpful and cheerful, they are st...
While the store is doing better with their employees being more helpful and cheerful, they are still lacking in enough help. Also, when the website says the garden center is open until 8 p.m. and it's closed at 7 p.m., that's a problem. Also, why there is no design consultant on site on weekends does not make sense. Karen Smith in electrical and plumbing is great. As is the young girl in paint who had a horrid migraine headache but did a great job assisting, all the while she was in pain.
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  • Verified Purchase
  • Recommended
Nice friendly service, Jesse helped me with my order and rldutcher1122@nt customer service, Great...
Nice friendly service, Jesse helped me with my order and rldutcher1122@nt customer service, Great employee.
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  • Verified Purchase
  • Recommended
Employees in the store do not know their merchandise. If I go i generally have to find what i nee...
Employees in the store do not know their merchandise. If I go i generally have to find what i need by myself. There are 1 or 2 exceptions if you can find them.
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  • Verified Purchase
This store is so awesome, the employees were so courteous and very helpful, the store was very cl...
This store is so awesome, the employees were so courteous and very helpful, the store was very clean, will be shopping here for all our home needs!
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  • Verified Purchase
  • Recommended
The Thatcher, Arizona Home Depot Team are great! Very Friendly and Helpful! Keep up the great wor...
The Thatcher, Arizona Home Depot Team are great! Very Friendly and Helpful! Keep up the great work! Store is very clean.
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  • Verified Purchase
  • Recommended
The special order desk found my order quickly
The special order desk found my order quickly
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  • Verified Purchase
  • Recommended
This store is smaller that most Home Depot stores but do a good job of keeping what a small town ...
This store is smaller that most Home Depot stores but do a good job of keeping what a small town store uses most. My BIG complaint is the lumber yard, it always seems like they are in the process of moving everything around so very few things are marked correctly and the cement blocks aren't marked at all. There are racks and stacks around that look like they are waiting to be put in their correct place but that is their place, just there, in the way, without a tag or a price and no employee is ever conveniently waiting to help, they are always on the other side of the store where there is no lumber?
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  • Verified Purchase
  • Recommended
This is my favorite Home Depot all over the country. It’s easy to navigate and has super nice emp...
This is my favorite Home Depot all over the country. It’s easy to navigate and has super nice employees! Small town living at its best with a Home Depot like we have in Thatcher, AZ!!!!
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  • Verified Purchase
  • Recommended
I really appreciated Alicia in the flooring department. She was very friendly, positive, and grac...
I really appreciated Alicia in the flooring department. She was very friendly, positive, and gracious.
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  • Verified Purchase
  • Recommended
Showing 1-30 of 302 reviews

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