#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)798-6402
Tool & Truck Rental(207)798-6408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
154 Topsham Fair Mall Rd
Topsham, ME 04086
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Customer Store Reviews

  • 4.7 out of 320 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (320)
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Showing 1-30 of 320 reviews
Hit or miss with knowledgeable staff
was misdirected and misinformed about a cool air return by three employees before I found Mike M and he was able to help me. This is the second time in a week he has done this.
by
    • Recommended
    WORST experience ever!
    In store for over an hour trying to get asst. (Customer service, pro desk, cashiers, floor people) with some vinyl siding. Finally after an hour+ and trying to order it online ourselves, but not able to we had someone call the manager. He was the only helpful person in the store. The rest were absolutely USELESS. WORST experience ever!
    by
      TOPSHAM, ME
      GREAT STORE, GREAT PEOPLE, GREAT PRICES. THANKS !.
      by
        • Recommended
        Customer service lives @ Topsam, ME Store
        Just saying, Jamie at the front was an exceptional ambassador for the company. Her willingness to dive deep into our problem represents excellence in customer experience.
        by
          • Recommended
          Great service
          In the process of building a new home and have bought all our appliances from them. Great customer service!
          by
            • Recommended
            Great staff!
            The store staff is always happy to help. Ellen Lane is fabulous, charming and a great asset.
            by
              • Recommended
              helpful and knowledgable paint experts
              the associates in Paint really helped me identify hues and pigments in paint that I have trouble seeing
              by
                • Recommended
                Awesome customer service!!
                Richard was one of the best associates that I have dealt with in a long time. Refreshing during this time to be met with a happy voice and very concerned that I get what I needed. Kiddos!!
                by
                  • Recommended
                  Excellent people and Richard who worked in Lumber really works with customers.
                  Excellent people and Richard who worked in Lumber really works with customers.
                  by
                  • Verified Purchase
                  • Recommended
                  I will not be shopping here again.
                  I will not be shopping here again.
                  by
                  • Verified Purchase
                  1 found this review helpful
                  The store itself is not in a convienient location. I personally feel the employees are more inte...
                  The store itself is not in a convienient location. I personally feel the employees are more interested in the "big" sale and not so much about the simple homeowner. Not everyone that goes into that store is a contractor
                  by
                  • Verified Purchase
                  Generally speaking, this store is clean and well stocked, but know what you need when you go in t...
                  Generally speaking, this store is clean and well stocked, but know what you need when you go in there because the employees are not particularly knowledgeable about their stock or it's uses. The cashiers can be friendly or not, depending on which day of the week you show up, and don't even expect a military discount. They will argue about giving you a few pennies off (my last ticket was under $20 and they refused my discount, even though I had a valid ID). There are other stores closer to me, but I was in the area at the time so I went to this Home Depot. In the future, I'll probably just head on home and hit the other box store closer to the house.
                  by
                  • Verified Purchase
                  Store hires quality regardless of race, color or greed, and handicapped. Proud of that action.
                  Store hires quality regardless of race, color or greed, and handicapped. Proud of that action.
                  by
                  • Verified Purchase
                  • Recommended
                  The two men in the lumber department were very patient and helpful.
                  The two men in the lumber department were very patient and helpful.
                  by
                  • Verified Purchase
                  • Recommended
                  This Home Depot, tucked away a bit in Topsham, had knowledgeable and helpful employees! I felt li...
                  This Home Depot, tucked away a bit in Topsham, had knowledgeable and helpful employees! I felt like they went the extra mile to help me. They had exactly what I was looking for and I was assisted as soon as I walked into the door.
                  by
                  • Verified Purchase
                  • Recommended
                  Courteous,clean,well supplied
                  Courteous,clean,well supplied
                  by
                  • Verified Purchase
                  • Recommended
                  Shopping can be a pleasure especially when you interact with and encounter pleasant, helpful empl...
                  Shopping can be a pleasure especially when you interact with and encounter pleasant, helpful employees who make it their goal to assist you locate and select purchases. Kudos to the staff of the Topsham Maine store #2410. Professionalism is their focus and you the customer are their priority.
                  by
                  • Verified Purchase
                  • Recommended
                  Dennis in the lawn and garden section was very polite, helped me right away and also offered his ...
                  Dennis in the lawn and garden section was very polite, helped me right away and also offered his personal experience with the item I was purchasing. He thanked me for coming in.
                  by
                  • Verified Purchase
                  • Recommended
                  The salesperson was very helpful and patient. I wanted specific windows/doors, he helped me find ...
                  The salesperson was very helpful and patient. I wanted specific windows/doors, he helped me find and order exactly what I was looking for. I really felt like he cared about helping. Also your service desk employee was very nice, connected me quickly to area I needed. I'm very satisfied with my purchase and will be buying from Topsham Home Depot again.
                  by
                  • Verified Purchase
                  • Recommended
                  Just ordered 4 doors to be installed in my home. Some have to be special order because of size. ...
                  Just ordered 4 doors to be installed in my home. Some have to be special order because of size. Mike in Doors made the process quick and easy and he is very knowledgeable and explained everything to me in language that I could understand. He is a valuable employee and asset to the Topsham store!
                  by
                  • Verified Purchase
                  • Recommended
                  I love this Home Depot . The employees are helpful and friendly. They have helped load heavy ite...
                  I love this Home Depot . The employees are helpful and friendly. They have helped load heavy items for us, have greeted us and gone out of their way to find things for us every single time. I have absolutely nothing bad to say about this store, but I will say however, that whomever is running this store is hiring the right employees and doing a fantastic job.
                  by
                  • Verified Purchase
                  • Recommended
                  Chris is incredible!! I feel like I can actually attempt this store on my own and figure out what...
                  Chris is incredible!! I feel like I can actually attempt this store on my own and figure out what I need with his help. Richard has been awesome for loading the car and Michael was helpful when we were deciding about a grill. Chris has been our go-to-guy overall here. He greets us with energy, helps throughout and helps us load too! Never have had this kind of incredible customer service at any store like this. I’m a customer for life here!! Thank you all!
                  by
                  • Verified Purchase
                  • Recommended
                  Ellen, The kitchen designer at the Topsham Home Depot was a rare find! Her knowledge and experien...
                  Ellen, The kitchen designer at the Topsham Home Depot was a rare find! Her knowledge and experience with the various options of all of these kitchen cabinets is impressive. Ellen provided us with an estimated quote detailing all options. She is fantastic and made this experience easy.
                  by
                  • Verified Purchase
                  • Recommended
                  Everything was great, clean and staff are very friendly
                  Everything was great, clean and staff are very friendly
                  by
                  • Verified Purchase
                  • Recommended
                  Great selection and wonderful employees!! Thank you for all your help.
                  Great selection and wonderful employees!! Thank you for all your help.
                  by
                  • Verified Purchase
                  • Recommended
                  Exceeded my expectations!
                  Exceeded my expectations!
                  by
                  • Verified Purchase
                  • Recommended
                  I was buying 120 pounds of salt. Richard was wonderful. He was warm, friendly and willingly loa...
                  I was buying 120 pounds of salt. Richard was wonderful. He was warm, friendly and willingly loaded my car. I will never hesitate asking for help again.
                  by
                  • Verified Purchase
                  • Recommended
                  Most helpful and friendly employees of any "big box" store around.
                  Most helpful and friendly employees of any "big box" store around.
                  by
                  • Verified Purchase
                  • Recommended
                  Great place to pick up items for all my projects. Friendly employees and there's enough of them ...
                  Great place to pick up items for all my projects. Friendly employees and there's enough of them so you don't have to go searching for someone to get help.
                  by
                  • Verified Purchase
                  • Recommended
                  Topsham Home Depot is a very clean store with extremley friendly and helpful staff.
                  Topsham Home Depot is a very clean store with extremley friendly and helpful staff.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 320 reviews

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