Reviews for Torrance #618

Awesome Service just needs more products available in store

The store is neat & organized. The shelves are fully stocked. The staff are knowledgeable with my questions and friendly. I love coming to this store.

The store was neat and clean. The products were easy to find. The associates were there for assistance and were friendly.

The products were easy to find. The assistance was fine. The store was clean in most areas. The associated were helpful.

Everything i need is here for my home improvement needs, the lovely greeting of the people here are far much accommodating and pleasant. For such, it always gives me a heavenly experience.

The workers are friendly, but push the Home Depot card too much. I was talked into a second card saying it was allowed up to three cards and savings would increase. Yes, I got the savings but was rejected for the second card because it was too soon. I know nothing about Home depot credit policy, and I was just following their sales pitch. Now I am worried that it has hurt my credit report. Furthermore, I still have not recieved a bill for first sale and I want to pay it off. I tried to call The HD credit number and could not speak to a person!!! and the automated service did not help my problem.

The cashier GLORIA made this shopping experience so helpful...Can't thank you enough!! We need more joy like hers in this season!!!

Very nice experience and helpful staff.

Sales associate Sharleena, how doers get more done. Excellent employee.

Really nice people Nancy the cashier was really friendly and helpful

The products were fairly easy to find. I got assistance to find my items. The store was clean. The associates were friendly and helpful.

Excellent service! Alla was knowledgeable, friendly and very helpful with our 2 Ring floodlight camera purchases and a Ring doorbell.

I purchased a washing machine, including home delivery and installation. There was not therefore an issue of instore stock of the item purchased. The survey questions did not allow me to indicate this. Perhaps a question to identify the item purchased, might get around the issue of stocking.. This might bring up the questions of delivery on time, proper installation,, no scratches, everything works and the removal of the old machine. All of these items were complete and highly satisfactory...

The store is very clean.Its irritating when you can't find an employee. Then after walking around and finally finding someone they are unable to tell you where to find the yard supplies I needed. Checking out was quick and very friendly

I had an amazing experience in this branch. I need to fix a device in our home and I need a professional technician to help me for that. I went to this branch and asked for help. One of the employees came to help me. He acts like he knows me and we are old friends. He answered all of my questions patiently. He printed out the schematic detailed map of the device (that I couldn't find online) and he went above and beyond my expectation. I really appreciate this kind of customer service.

Store clean, associates are nice and helpful

Very rude and lazy employees.

Robert , in the Pro Dept made purchasing my Trex Decking material a breeze to order ....Enjoyed working with him making sure i selected and ordered the correct items for my Deck Project. Torrance HD, is my Go To Store

The products I was looking for were easy to find. I required assistance from a employee too find items. The store was clean. The associates were friendly and helpful.

An average person doesn't' know where to look for a product in a store. Many times, it is hard to find someone to help. And when you do find, he or she will announce for help, but help does not show up soon enough that I end up walking away. I have been to this Homer Depot many times, and I have been able to get help. There is no doubt that the employees are helpful at this store. But often it is not enough to know the isle number. It would be helpful if the employee walk with the customer and shows the product being looked for. Generally speaking, I have been satisfied, but there is room for improvement.

Emily at the Torrance HD appliance department is the go to person if you need anything. She is knowledge and extremely helpful to resolve your needs. Other employees in the store went to her for an answer as well.

Lots of friendly staff and good people work there:)

fantastic experience getting a fridge

the crew at the Service Dept really deserves a pat on their back for doing such a great job...

I picked up my online order of string lights at this HD store but found the sockets were of a smaller size than expected. Returned and was referred to an electrical associate Jesse. He was very friendly, introduced me various options, and selected the exact type I had been looking for. Totally satisfied.

The products were easy to find. The store was clean. The associates were helpful.

James Tyler is your man... He makes the difference at Home Depot. If I had the choice I would only come here when he was scheduled to work! I am not related to him in any way, he's not a friend or friend of my kids... Before I left your parking lot nearing 10:00 pm I drove to find Mr. TYLER and thank him for his help and attitude... He should be your employee of the month and year. I never have had a better experience with one of your employees from Az, Ut, Ca and elsewhere for over 25 years... Don't lose him... He has your best interests in mind... James Tyler in Torrance? He's got your back and mine as well. Give him your best! Mark S Belnap

I went in to get some plants for my patio. I found great selection and was happy with the beautiful flowers I found.

I like the store they have so many beautiful plants and the service is exceptional . Tahnk you

Its true that one employee does not represent the whole of an operation, but the rude behavior and unprofessional attitude of this employee confirms a deeper problem at issue which ultimately holds management responsible for failure to hire, train and maintain a certain level of quality. This employee does not deserve to be called an associate, glad to share further information with anyone who may have interest in looking into this persons performance with my personal experience.