Reviews for Torrey Chase #6828

The front end person collecting the tills at the end of the night needs to have her attitude checked.

I constantly have to go to locations further away or go to other companies to find what I need. Store is never stocked with items they show to have in inventory. Managers and employees are rude and try to avoid dealing with customers. Been looking for a 5lb fiberglass handle pick axe for 4 months now. Shows they have 23 in stock bit can't be found

You guys nail it! God bless

I am very pleased with their return policy. There is no hassle.

Very helpful and caring walked in with what was needed and walked back out

This is the best place to buy your materials. as a contractor myself I recommend this location to everyone.

I am a 60 year old female 4'11 a 130 pounds. I needed 4x8 sheetrock. I ask if they would cut in half and they did it for me! They ROCK!

Everyone at 6828 is awesome

I shop at this store regularly and not even once have had any bad experience

Trying to return an item. The CSR I feel did not remember who was paying her paycheck, the customer. Cold and indifferent

Never had a problem at this store

Home Depot is my go to store for all my project, and out door needs. Prices are always unbeatable compared to the other stores. Staff are always friendly and helpful. Store is always clean. I had the pleasure of being helped by Adriel an Neisha.

I can’t tell you how many times this particular location’s staff has gone out of their way to help me. I am usually in a hurry and it’s easy to read on my face, but their speedy attendance to my needs makes it so much easier and less stressful to do what I need to do. They will literally help with ANYTHING and EVERYTHING! So many other stories have employees looking to avoid you so they don’t have to help you but Lisa and the other pro staffers, even the general staff, are running towards the problem and wanting to help you solve things or get everything on your list super fast. They are wonderful!!! This is by far my favorite Home Depot location as well as my favorite store in general. I will choose HD any day over their competitors, but especially this Torrey Chase location if I can.

I LOVE THIS STORE. ALWAYS GREAT SALE AND LOTS MORE.

I shop at this location because they always seem to have what I'm looking for and the staff is always helpful even though there is another store closer to my home

I bought my tile backsplash last Sunday and it was great

It seems as if every employee I walked past greeted me and/or asked if they could help me find something. Of all people, the manager helped me get exactly what I came for. Thanks.

When I go to this location, the staff members are always available to meet my needs. Donna at the checkout stations is extremely helpful, not only did she ring up my purchases, but made sure I received help and extra items to help me load my larger purchases. She is customer service done right!!

Greg was amazing really helped to make sure I left happy. If you go to this store and need help be sure to ask for Greg!😁👍

Sam and Brandon helped me with everything to finish my project.

Me and another customer sat outside and waited on our orders to for no one to ever come out, answer our calls, or do anything at all

Because A Men By The Name Of Treveon Lindon Was Very Respectful,Kind And Very Outgoing. He Assisted Me In Wanted I Need To Be Done, He Was Very Patient With Me. Now This What I Call Good Customer Service. That Young Men Deserve To Be A Leader In The Company At Store 6828 Torrey Chase.

The survey had no category for retirees or homemakers. not all of us work

One of the best customer service I received in a long time KARLITA was very willing to help and was able to locate the items in question in a timely manner.

When I go there, there is always someone willing and ready to lend a helping hand.

handicap riding carts should be at the entrance. two last visits a cashier had to go to the exit for me to have one.

Very friendly cashier quick checkout and helpful floor salesman.

Customer service paged for someone to help me & no one came. The cashier was very unfriendly. I had to leave without getting everything I needed.

ALWAYS HAVE WHAT I NEED