#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)586-2402
Tool & Truck Rental(281)586-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4159 Fm 1960 West
Houston, TX 77068
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Customer Store Reviews

  • 4.6 out of 531 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (531)
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Showing 1-30 of 531 reviews
Happy customer
Great store. Employees are very helpful.
by
    • Recommended
    Thank You for staying open until 10pm!
    All in all I'm happy with Home Depot. I realized fairly late that I needed a few things for tomorrow and was glad that H.D. was still open.
    by
      • Recommended
      Employee shames surviving spouse of a disabled veteran
      The cashier accused me of using the military discount without permission. The military discount is only 10%, not a big deal, but she made me relive the death of my husband, dealing with her.
      by
        paint
        Lots of selection for best Paints in town
        by
          • Recommended
          FRIENDLY STAFF
          I dealt with 5 different employees on my visit on 6.19.22 and everyone was super helpful
          by
            • Recommended
            Customer service
            Wanda is an extremely unprofessional and rude associate. She made no efforts to help us find out how much our scrap wood would cost and told us to just put it back because we're not getting it. How would we, as customers, know why there isn't a barcode or how to get one? She gave us an attitude the whole time because she had to count our wood. Please retrain Wanda. Customers before me and after me were not satisfied with her either because she always has something "smart" and snarky to say.
            by
              One stop shop
              Despite the crowds I always find myself coming here just to browse the selection of unique plants I find in the succulent section.
              by
                • Recommended
                Torrey Chase Home Depot
                this was a very pleasant visit and the store was clean and well stocked. I will definitely be back to do more shopping
                by
                  • Recommended
                  I bought a outside propane heater
                  I bought a outside propane heater
                  by
                    • Recommended
                    Great Customer Service!
                    Cliff was super helpful in assisting me & was very professional. Cliff Rocked!
                    by
                      • Recommended
                      Personnel very friendly
                      Through out the store associates we’re always very helpful and attentive to my needs
                      by
                        • Recommended
                        Great service
                        Katherine really helped me at the store by getting me discounted items. She was very friendly. Saved me good money.
                        by
                          • Recommended
                          Great store
                          Today I went to go by D-ring holders. Didn't know about them until the other day for my project. They had a full supply of what I was looking for.
                          by
                            • Recommended
                            More like a Pantry store than the other Home Depots
                            The Torry Chase store is smaller, has a smaller selection of items than Tomball or the store on 1960 at 290. They do not have a carpet section and limited selection on other flooring.
                            by
                              Very Nice!
                              Friendly cashiers, helped me find my product. Thank you Julissa for a quick and easy experience.
                              by
                                Todd is an awesome manager
                                Todd is an awesome manager
                                by
                                • Verified Purchase
                                • Recommended
                                Thank you to Rachel (Cashier area) and Sam( Flooring and Appliances) for all of your Help!!! Yo...
                                Thank you to Rachel (Cashier area) and Sam( Flooring and Appliances) for all of your Help!!! You Both went above and beyond to assist us and for that we thank you!!!
                                by
                                • Verified Purchase
                                • Recommended
                                Thank you to Mackenzie, Sydney,and Ms Kim for being so helpful to me today I really love this sto...
                                Thank you to Mackenzie, Sydney,and Ms Kim for being so helpful to me today I really love this store my favorite one to shop at everyone is so nice and helpful
                                by
                                • Verified Purchase
                                • Recommended
                                Love shopping The Home Depot store and Garden Center. I can always find some of the best plants ...
                                Love shopping The Home Depot store and Garden Center. I can always find some of the best plants and prices. Nice clean store and friendly associates and always so helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Samanta at the service desk made my shopping experience quick and easy, nice work!
                                Samanta at the service desk made my shopping experience quick and easy, nice work!
                                by
                                • Verified Purchase
                                • Recommended
                                I usually shop the Spring Cypress store in person as it is nearest me. I will pick up items from ...
                                I usually shop the Spring Cypress store in person as it is nearest me. I will pick up items from other stores when necessary if ordered online to save shipping charges.
                                by
                                • Verified Purchase
                                • Recommended
                                The employees were very helpful and friendly the store has the products we use around our home. G...
                                The employees were very helpful and friendly the store has the products we use around our home. Great garden center and reasonable and the store is very clean it makes it nice to walk into very well kept store.
                                by
                                • Verified Purchase
                                • Recommended
                                Great experience & staff was very helpful.
                                Great experience & staff was very helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Overall neat store, very busy. Rachel over the cashiers is very nice....
                                Overall neat store, very busy. Rachel over the cashiers is very nice....
                                by
                                • Verified Purchase
                                • Recommended
                                The store is super convenient and the employees are always friendly, but the main aisle across th...
                                The store is super convenient and the employees are always friendly, but the main aisle across the front of the store always has too much stuff.
                                by
                                • Verified Purchase
                                • Recommended
                                Great service and cashiers are really awesome and nice !
                                Great service and cashiers are really awesome and nice !
                                by
                                • Verified Purchase
                                • Recommended
                                EXCELENT SERVICE AT THE PRO DESK
                                EXCELENT SERVICE AT THE PRO DESK
                                by
                                • Verified Purchase
                                • Recommended
                                Its agreat store with nice honest employees.. And helpful most of the time.
                                Its agreat store with nice honest employees.. And helpful most of the time.
                                by
                                • Verified Purchase
                                • Recommended
                                Ms. LaShonda was very pleasant and professional while conducting this transaction and she went ab...
                                Ms. LaShonda was very pleasant and professional while conducting this transaction and she went above and beyond to help me with my purchase! The computer showed that the items were in-stock, but when she called and spoke with the hardware dpt; the guy told her it was not where the system showed it should be and they were out. She then tried to call the Tomball store, but their hardware dpt. would never answer the phone. She went and found the products herself in the store and I was very happy!!! I was losing faith in customer service, because it's a rare thing to find good customer service these days. Ms. LaShonda has restored my faith in excellent customer service and I want to recognize her and let her know how much it means to the customer; and we do appreciate it very much!
                                by
                                • Verified Purchase
                                • Recommended
                                They always go up and beyond to help me find items and any family and very helpful!! The customer...
                                They always go up and beyond to help me find items and any family and very helpful!! The customer service is awesome through text message or on phone!! They also try to help you find other items at other Home Depot‘s as well!!
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 531 reviews

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