Reviews for Utica, NY #1254

I live an hour south of Utica and come up to the area for medical appts. Although I have a Homedepot nearer to my house, I like to shop in this Utica store because it is well stocked. The employees are friendly and always helpful. The store is well lit and clean.

I started buying railing for my deck after finishing my plumbing project.

Went to replace some cellular shades. I’ve done it at other locations and it ends up being a time consuming process. I came here and the process was quick and efficient! Andres, the sales associate knew exactly what he was doing and made sure I left with exactly what I needed.

Couldn't get through the aisles and no help

This store is total mess. Can't walk in the aisles. Product is on floor. Shelves are mess as well. Huge change in past 2-3 years.

Great Job by staff David Y, Deysi, Chen, Garry H, with my purchase. they assisted in getting my purchase to me on time. also made sure that i got any discounts etc.

In and out in no time. Plenty of employees to answer questions. Very friendly

Great customer service. If you ever need help with flooring, see Antuan or Clover. Very knowledgeable and extremely helpful.

I found the product I was looking for with ease. The sales representative in the flooring department was phenomenal, her name is Jackie. Jackie was very helpful, pleasant, knowledgeable, and polite. Jackie made my shopping experience a great experience. The store is clean and the sales associate were friendly.

Great location, easy off/on the highway. Very clean store and well stocked. This store was a notch above the usual HD stores.

Store is dirty and not staffed. Freight and garbage all over the floor.

All the employee's are always willing to help you in finding what your looking for or just to solve a problem.

The store has more help than I ever seen at Home Depot, cleaned too. The associates are pleasant and helpful when asked a question about an item, the employee will walk you to the item where it is located. Great customer service.

Very nice employees Better then other Home Depot’s

Have done business with Home Depot in the past, but found customer service and cleanliness were not the best. This visit was outstanding. Associates were all pleasant, knowledgable and helpful. Store was clean....and well stocked! I will surely be doing more business with Home Depot in the future. They made my purchase much easier.

Sales cashier was Cameron. He was extremely friendly and knowledgeable.

THIS STORE IS GREAT FOR ALL MY HOUSEHOLD PROJECTS, LARGE AND SMALL. i HAVE BEEN A HOMEDEPOT CUSTOMER AND CARDHOLDER FOR OVER 20 YEARS!

No one offered me any assistance at this store. I was near multiple employees who were focused on talking to one another over helping me.

This Home Depot seems to be very busy with large contract buyers as there is always a lot of contracting trucks in the lot. It would seem that the normal buyer would be greeted with some one asking what a person needs and then direct them to that spot. There are so many materials and sections that I often end up walking all over. It is sometimes hard to find a person to ask.

There are really good workers that i always go to when i shop in home depot. Dont really shop anywheres else.

Suzie was very helpful and courteous

Fay is such a wonderful help and friendly. Fay makes our time at Home Depot very pleasant.

I enjoy wandering around in the store. This way I get ideas of what I would like to do. The rest rooms are always clean. and the employees are always friendly and helpful.

All the employees at this location are very friendly and pleasant.

I actually really like this store. It is easy to find an employee to help locate something, if you can't find something.

I find this HD to have experienced and attentive staff.

Super helpful employee in the "nuts & bolts" department! Excellent customer service.

The store is always clean and the employees are so helpful. The best prices around for top of the line products.

Very nice shopping experience. Store was clean, well stocked and the sales staff was courteous and helpful. Found everything I needed on this trip and the check-out was fast and easy, Arthur was very cordial and knowledgeable.

When I needed help getting information about installing carpet, the assistant manager Shannon was excellent! She was very professional and courteous and answered all my questions.