Reviews for Venice #273

You better know your stuff, customer service argues with me the item was not from there, I wLk to shelf and bring one to show that yes it is. Even like that she had attitude. And on the floor, only helping soul was Paul from doors, all others answer “I DO NOT KNOW THAT OR WHERE IT IS”, Not even a attempt to try

The employes are very friendly & helpful in finding what you need for your job you will be doing.

Employees in each department helped me with questions and locating items in plumbing, lawn equipment, and blinds.

Plenty of friendly, helpful staff, and all the products I wanted in stock!!

I am delighted that I was guided by my salesperson to purchase a cost effective fluorescent bulb replacement. He was a great help. I have already installed my new purchase!!

If you need help with anything and deal with someone who is knowledgeable, always has a smile and willing to help. She is the Lady you want to see. I love going to this Home Depot. The team they have is awesome and very helpful.

A clerk that was on his way off the floor to go home stayed extra to help me get material from a high shelf.

Mike in the garden area was extremely helpful loading mulch on three visits and Alec helped on my other visits. Both of these men , especially Mike was very helpful and a model employee for Home Depot. Nice to see….Keep up the good work!

We were in the Venice location yesterday and all employees, from the moment we walked through the door ,were pleasant and readily available to assist! We were assisted by a great associate in the lighting department. I can't recall her name, but she went above and beyond to understand and help to identify a solution for our issue.

Unexpected quantity of inventory. Was very surprised to find so much materials available to repair damage from hurricane Ian. Gutters, all kinds of wood, plastic sheeting ready to go.

Great service, clean and well stocked

Very helpful staff went above and beyond to help

Patti at the garden checkout is outstanding.

The Garden Dept. Associates are very Customer Service oriented and are always asking if they can help with your purchase or help loading it into your car or truck.

The only store I have been to in the last several months that have enough employees and who really give service.

Ed in power tools and Sean at the cashier really helped this trip be an easy and great experience for myself and my grandma

Just needed batteries and in & out quickly

I had an issue with a purchase and Richard (manager) and Carol were able to solve it to my complete satisfaction. I left Home Depot feeling great

Przewaznie raz w tygodniu robie zakupy w tym sklepie. Bardzo miala jest obsluga zarowno na terenie sklepu,przy kasach i oczywiscie I biurze obslugi klienta. Polecam kazdemu Home Depot w Venice, Florida 34293!!! Thank you so much!!!

Had a good shopping experience The employee Rihanna was very friendly and helpful

Fell short on flooring I ordered and Cathy helped me locate some to finish the job. Cathy’s the best. Please thank her for being such a great asset to your team!!

I bought my drills from this location Makita Drills and I am very satisfied with them. They work great and i recommend them to anyone.

In the past it was always easy to return unused building material because it is better to purchase more than you need than to need more and have it be discontinued or out of stock...well forget it now because HD no longer gives store credit for items if you misplace the receipt and you can't return after 90 days WITH a receipt. I do not always complete an entire project in 90 days!

Purchased Ryobi tools and saved using a credit application.

found what was needed that was not available at competitors store

Angie helped us select the right colour and type of paint for our whole house -

If I ask for help, they actually take me to that specific aisle. Never fail to exceed my expectations. Customer service employees also very helpful...No nonsense when having to return an item...

I lost my debit card used to purchase something 2 weeks ago. Barbara went through all the necessary protocol of a return policy but upon understanding my story had management come in and give me a cash return. The total was around $16

I was waiting for my wife and an employee asked if there was anything they could do to help? The employees could not have been more friendly and helpful

My husband and I shopped at this store last night and had a terrible experience with A female associate who worked in kitchen cabinets. We asked her to assist us in appliances and she told us we need to go to the front of the store and speak with the assistant manager. The Customer Service employee at the front of the store did assist us and told us that it was not up to the assistant manager to do what we needed but rather an associate. Once she figured out the issue and needed to call the assistant manager for his authorization we unfortunately were greeted by James. He is an assistant manager or so we were told. He was rude and told us to find the employee that had helped us prior as it was his issue. Greg who had told us the information prior according to James was wrong and since he was wrong he could now deal with us. he seemed much more interested in closing down the register than helping us. The employees that went above and beyond to assist us are Greg Who initially sold us our appliances the employee who went and found Richard, the assistant manager and together the three of them resolved our issue. The stand out employee in this situation was Richard your assistant manager, he understands the importance of listening to a customer concern and immediately offer suggestions for the resolve. You should seriously consider Richard for a Promotion to store manager. You should also put James the assistant manager at the front back in training.