#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(254)761-5104
Tool & Truck Rental(254)761-5101
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5605 W Waco Dr
Waco, TX 76710
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 558 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-30 of 558 reviews
Bettie was a very friendly cashier.
Bettie was a very friendly cashier.
by
  • Verified Purchase
  • Recommended
Excellent service today in paint and flooring. Keep up the good work!
Excellent service today in paint and flooring. Keep up the good work!
by
  • Verified Purchase
  • Recommended
The Home Depot store in Waco, Tx is a great place to shop. It is easy to find what you need, and ...
The Home Depot store in Waco, Tx is a great place to shop. It is easy to find what you need, and always has associates who can help answer questions about a product you want to purchase. The associates are always friendly. The garden shop is small enough to find what you need, and has a variety of plants and flowers.
by
  • Verified Purchase
  • Recommended
I was purchasing appliances. The Appliance Specialist was great. Also the store was clean, in nic...
I was purchasing appliances. The Appliance Specialist was great. Also the store was clean, in nice order and Covid 19 procedures were followed very thoroughly.
by
  • Verified Purchase
  • Recommended
People are so friendly and always ready to help.
People are so friendly and always ready to help.
by
  • Verified Purchase
  • Recommended
Great job guys!! Everything was upbeat. Fast and friendly service during the pandemic. It seemed ...
Great job guys!! Everything was upbeat. Fast and friendly service during the pandemic. It seemed everything was normal when I entered the store.
by
  • Verified Purchase
  • Recommended
Clean and very friendly.
Clean and very friendly.
by
  • Verified Purchase
  • Recommended
Asked for help from 3 employees that were standing around doing nothing! Was told that they were ...
Asked for help from 3 employees that were standing around doing nothing! Was told that they were busy! Waited an hour trying to get what I needed! Was repeatedly told they would have someone right there! If it wasn't for the fact that everyone else was out of what I needed to finish my project I would have walked out sooner!
by
  • Verified Purchase
The folks here are always friendly and kind, I've gotten the assistance I needed, and have been p...
The folks here are always friendly and kind, I've gotten the assistance I needed, and have been pleased with the service I get.
by
  • Verified Purchase
  • Recommended
The Waco home depot is a great store to get everything you need for whatever project you are doin...
The Waco home depot is a great store to get everything you need for whatever project you are doing. My cashier, Carin was very helpful and friendly.
by
  • Verified Purchase
  • Recommended
This store is always stocked and there never seems to be a personnel shortage. There personnel ar...
This store is always stocked and there never seems to be a personnel shortage. There personnel are always cheerful and ready to assist you.
by
  • Verified Purchase
  • Recommended
This store is always & well represented. Employees are extremely helpful in all areas of the stor...
This store is always & well represented. Employees are extremely helpful in all areas of the store. Customer service is excellent. Penske truck rental experiences have been outstanding.
by
  • Verified Purchase
  • Recommended
Home Depot has a great variety of products. Usually well stocked. Where the store falls way sho...
Home Depot has a great variety of products. Usually well stocked. Where the store falls way short is in staff. There is hardly ever an employee in the back to help customers find things or give advice. If a customer needs help, he/she should not go at night as there seldon anyone in the back of the store to help. Finally if the customer needs help getting sheetrock or plywood off of the shelves or floor and then loaded on to the customer's truck, the customer better go to another store. Don't bother to go to the store that starts with "L". as it is just as poor on customer assistance.
by
  • Verified Purchase
  • Recommended
I very much enjoyed shopping at The Home Depot on Waco Drive in Waco, Texas. They were a friendl...
I very much enjoyed shopping at The Home Depot on Waco Drive in Waco, Texas. They were a friendly staff and helped me with my purchase and got me out in a timely manner. I will always shop at Home Depot to get the home items I need. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
Fortunate to have Jacoby at The Home Depot #6532 in Waco handle details of a purchase for my daug...
Fortunate to have Jacoby at The Home Depot #6532 in Waco handle details of a purchase for my daughter's new home. The transaction was quick and easy!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Upon some not so enthusiastic employees, I was helped by one that was truly amazing. Emerald help...
Upon some not so enthusiastic employees, I was helped by one that was truly amazing. Emerald helped me with picking out all the things I would need for my flooring project. She was very knowledgeable, thorough and extremely nice and positive. You don't usually leave somewhere in a better mood, but I definitely did because of her.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
This is the most well-run big box home improvement store I’ve ever been in. I shop here all the ...
This is the most well-run big box home improvement store I’ve ever been in. I shop here all the time and have never had a bad experience. The employees are helpful and there are more of them available than at other home improvement stores.
by
  • Verified Purchase
  • Recommended
We had no problem finding the products we needed. The employees are very helpful for any questio...
We had no problem finding the products we needed. The employees are very helpful for any questions we had. This store has been clean every time we have visited.
by
  • Verified Purchase
  • Recommended
Great store, has everything I need.
Great store, has everything I need.
by
  • Verified Purchase
  • Recommended
Met new cashier, Sardonyx Sam, very friendly and helpful. Need more employees like her through t...
Met new cashier, Sardonyx Sam, very friendly and helpful. Need more employees like her through the store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is well organized and has excellent customer service.
This store is well organized and has excellent customer service.
by
  • Verified Purchase
  • Recommended
Great place to get what you need & help is available if needed
Great place to get what you need & help is available if needed
by
  • Verified Purchase
  • Recommended
very helpful throughout building department
very helpful throughout building department
by
  • Verified Purchase
  • Recommended
The employee of this store are Always friendly and very Knowledgeable.
The employee of this store are Always friendly and very Knowledgeable.
by
  • Verified Purchase
  • Recommended
I live between Waco and Killeen. After the bad experience with Killeen (Charlie) and the great se...
I live between Waco and Killeen. After the bad experience with Killeen (Charlie) and the great service I received from Joanley at Waco store, purchasing a Microwave, which do you think will be my go to store.
by
  • Verified Purchase
  • Recommended
Great Variety and excellent customer service
Great Variety and excellent customer service
by
  • Verified Purchase
Always good variety and the employees are willing always to help
Always good variety and the employees are willing always to help
by
  • Verified Purchase
  • Recommended
Great
Great
by
  • Verified Purchase
  • Recommended
I always enjoy shopping here! The atmosphere is always pleasant and everyone is helpful I wish th...
I always enjoy shopping here! The atmosphere is always pleasant and everyone is helpful I wish there was more parking closer to the store besides Handicapped spaces? I’m glad there are los of handicapped spaces, but other people need to be close to the doors too< especially older people that don’t have handicap stickers!
by
  • Verified Purchase
  • Recommended
I love this store anyway, but their online department and service is exemplary! I have never had...
I love this store anyway, but their online department and service is exemplary! I have never had a bad experience when ordering something online to be picked up at this location.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 558 reviews

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