Reviews for Westminster, CO #1517

Store is very well kept and employees are super knowledgeable.They were especially helpful to meet all my questions and needs.thank you

The pro desk employees, especially Gen and her coworker (I forget his name and apologize!!!) are exceptional. They make the store worth going to as a pro and dealing with stock issues or other employees unwilling to go above and beyond.

This store ended up overcharging me by 25% than other home improvement stores. I even told the employee about this but she didn't want to correct it, she rather have me return the item. I recommend staying away from this store as the employees lack knowledge with their computer system along with lack of customer service.

The store is always clean employees are always very helpful I have Dementia I need all the help I can get so thank them all for me

Things are always not stocked and there's never anyone that can help.

First I called the store looking for an electric jacket. They hooked me up to the correct guy the first go around, and he was extremely helpful and went and had the product in his hand while speaking to me on the phone. When I arrived in the store I was directed to him and was able to do my business promptly and I am very satisfied. This gentleman's name was Seth in hardware. I will definitely shop at this Home Depot before I go to another.

Rob G was super helpful when my boyfriend and I went into the store looking for a washer and dryer . He answered our questions and made sure that we got everything that we needed with the new washer and dryer . We were not pressured into buying anything and being a new home owner can be scary but Rob G helped us get exactly what we wanted . Thank you ! Much appreciated and stay safe !

Nicholas on the outside went the second-mile assisting my wife and me getting a Christmas Tree. Merry Christmas

Rob in appliances was great and helped us find exactly what we needed. He make suggestions and offered advise.

Friendly emplioyees and good prices.

Hello, Tara assisted me with an order. To give a back story, I placed an online order to be delivered to Stapleton, 2 pieces of the order were incorrect. I called Stapleton and was greeted rudely, told to call online and have the items redelivered. I found the items I needed at Westminster. Was warmly greeted by Tara who went above and beyond for me. Tara placed my cabinets on will call for pick up and honored the online 10% off. Tara went above and beyond. Thank you!!!

I know my name will be pulled from the $5000 you won't give the money to a disgruntled customer. I know my opinion means nothing.

I needed help in Lumbar to have some plywood cut and John came to help me along with a trainee Marshal who was on his first day working at Home Depot. John asked if he could train while he helped me and I said yes definitely. It was actually really interesting so I had some fun learning too! John helped explain the different options of plywood based on what I wanted to do. Then cut the pieces based on my specifications making sure to consider the grain direction etc. and it turned out perfectly! In addition, they were both extremely considerate of my needs each step of the way. I always have a great experience at this store so this is just 1 example. I have remodeled about half of my home with their help and know I can always count on them.

Took an hour to get a can of paint today, there is only one person working in the paint department even though I was a busy holiday weekend.

Kerry, Jacob, Cameron, and Jen make my trips pleasant

Customer service has been very poor at this store lately. Don't bother trying to ask an employee for help. You have a 75 percent chance of them telling you it isn't their dept or they are too busy to help you. Oh, and if you go to check out be sure to allow 15 minutes to wait in line. Make sure you remind them at least twice to get your military discount in your order or you will have to go back in the store to customer service who will then give you a hard time with applying it. Oh, and don't try to special order items because customer service will only pay half attention to what you are ordering while they also answer three or four calls at the same time.

Store was orderly.

Tiles are packed full of merchandise and carts with online orders. You cannot move through the aisles and you cannot find a lumber or heavy materials cart.

Ordered $370 tiller online to pick up in Westminster, CO store. We drove 40 min to pick it up waited at the counter 10 min before I could hunt someone down to acknowledge us. pulled up our order and said they had sold out..yet we had a confirmation #. lady at the counter went to Yvonne in gardening and she was rude about it (we were kind! We recognize it’s not their fault!) and tried to walk away at the end and I literally had to run to catch back up to her to ask for a refund at the very least

Cindy, the women in blinds saved my life by finding and fixing my blinds that were accidental mixed up ... Even though the cutter was broken, she managed to cut them perfectly. This was the last pair in the area!

Great location, excellent staff! Wonderfully positioned gardening-section. I have the Home Depot store credit card, and have shopped at many a location, but this one takes top-prize. Go for it!

This store has the best customer service! Wish I had names, but always the same people. I feel at ease going in knowing you are still there. Thank you all for being there and helping to keep the economy going!

I purchased a ryobi backpack sprayer on 05/11/20 after getting it home I opened the box so I could charge the battery only to find out some before me had swapped the battery out with a bad old used battery and I'm assuming taped the box shut and returned it i drove 30 miles out of my way to this specific store to purchase this item. I've sat on hold for over 30 mins trying to contact the store to see what they can do to resolve the issue and was disconnected.

Friendly employees and quick checkouts.

Cluttered isle stock on floor no one to help or answer questions just a bad over all experience

placed order online 4-26-20 (charged immediately to my card) to be express delivered on 5-2-20, did not deliver or notify me that would not deliver, no respect for my time. checked online 5-3-20 and notice they just refunded my delivery fee, not requested by me. The reason I paid for Express delivery is because I did not want to pick the lumber order up. HD arbitrarily put in another date for delivery of 5-8-20 SUPPOSEDLY. This is why will not use HD for our GC business

Billie the cashier refused to give veterans discounts after spending thousands here this year. I will be going to Lowe’s where veterans are honored daily without restrictions.

The reason I gave this store a 3 star is the interaction with Vikki in hardware and the poor service and rudeness I received. I shop at the Westminster store a lot because its close to my home and normally have a great experience. So it was disappointing to get the service I was getting on 03.24.20 early afternoon! hopefully my next visit will be better or Ill start shopping somewhere else. Simple as that!

Ashley and Max at the checkout were very helpful and very happy and very nice!!! So refreshing in spite of the scare going on right now. I really appreciate them!

Rebecca in the paint section was so sweet and she deserves a raise