Reviews for Westminster, CO #1517

This store works really hard to help all of their customer Andrew is so helpful every time it show on how much he cares about your needs as a customer of the store and how he loves his job. Swannett at customer service is very helpful and knowledgeable you can see how much that she loves life and her job. Billy at the pro cashier is so amazing at her job it is a joy to see her in the morning she knows her customer names and always so happy I really enjoying her as a person

Great team members! Willing to help and friendly!

Over half of my online order (Express delivery from store) was cancelled without my knowledge due to lack of inventory. This normally wouldn’t bug me, but no one contacted me via phone or email. I simply received an e receipt of the refund, and had to contact online customer support to figure out what had happened. The lack of communication was extremely frustrating.

Store is cluttered, and aisle are hard to move through because there is merchandise blocking the way.

Friendly staff, store is neat and organized. 9 times out of 10 you will get help with questions.

Great Home Depot. Well stocked the majority of the time. Very friendly helpful employees.

Never called the buyer when delivery time was set up for the install.

Go to any other home depot and the customer service is 100% better than at this store. I have been there multiple times and store employees don't know the policies or information so they usually just make it up instead of actually trying to find the correct info. They are argumentative and unhelpful. Plus the store is hard to move around in because the aisles are too crowded with displays.

I have used this home depot store for about 7 years now and have always had good experiences. They always seem to have what I'm looking for and on the rare occasion thatvthey do not , they will have it with in a few days . Or find a store that has it for me .

We got the wrong color of paint/stain for our deck and they took it back and helped us get the exact color we needed! Thank you!

This review has nothing to do with appearance of store & everything to do with customer service. My brother who is a Vietnam vet(who even though retired works hard everyday) Was at the checkout ready to make a purchase. He asked the lady was tall & had long hair if she was going to put in his Military discount like he always does. She told him we don't do those anymore. He replied since when? She said for @ least the last six years except no one inforces it. He replied so you aren't going to give it to me. She replied no. He walked out & said keep it then. He won't be shopping there again. Everyone needs to know not only is she insulting my brother but all Americans because this is one small thank you we give our veterans for all they do & she spit on them. She represents all civilians & he all vets. Shame on you homedepot for letting this happen. Discusted in Lakewood,Co.

Outstanding Customer Service always..

Horrible customer service twice did a will call and both times they did not have together order that was put in day before had to get my items myself.

It would be handy if this store had equipment rental

Five stars for the paint department, it's outstanding for knowledge tips and selling the right products for the job. But three stars for the other departments, it's an average, I've had both 5 star and 1 star experiences there. I often find it hard to find products, like sprinkler system parts are in plumbing instead of gardening, someone is usually good at steering me to the right place. I've had a couple of experiences where workers have recommended inappropriate products, either because they weren't knowledgeable or they weren't good listeners. It works for me about 75 percent of the time. 100 percent in the paint store on three major projects.

Great people! My favorite store

very helpful nice and clean everything is in and everyone is proper they know what they are talking about got assistance right as I walked in..

tis store is very friendly and know what they are talking about I found everything I needed srore was clean nd had no problem at pro service

I go out of my way to go to Westminster Home Depot just for the service and staff. Always helpful and willing to help you right away. thanks again.

After shopping for months seeking new kitchen appliances, I settled on Home Depot store #1517 for me purchases. The staff there is always friendly and helpful. I enjoy browsing this store often and seeing new products and ideas. The assistance I received while shopping for my kitchen appliances (3) and accessories made the whole experience remarkable. Kathy Dolan helped me on two shopping ventures that helped me to purchase my appliances at this Home Depot due to her friendly help and expertise. The store is inviting and the personnel are kind and knowledgeable. I am eagerly awaiting the arrival of my new kitchen appliances! Great store, great people!

New attitude from sales associates during my visit today. Everyone was very helpful and helped me find everything I needed!!

Great store! Different layout than other HDs, but not bad. Not as busy as other (looking at you 54th and Wads).

If you need any help, look for Daz or Liz. They are friendly and go the extra mile to try and help the customer.

Joe and Alex in painting were both extremely helpful!

Awful disrespectful and rude

The employees were very helpful. I have used multiple other Home Depot locations and this was one of the better experiences by far. All employees we encountered were cordial and willing to assist. I was looking for a specific product that took me to 5 different locations in one day. I encountered employees (at other locations) that told me "to walk the store and look for it in the overhead bins" or "I know online says we have it but we don't" mind you they never stepped out from behind the desk to look. The Westminster location was the first interaction where the employee offered to go look for it and put her eyes on it before I drove up there (over 75 miles). She called me back, as promised, she notified other employees so I could be helped by anyone, as promised, they had the product, as promised. It was an overall extremely frustrating day that was made better by the outstanding customer service at this particular location.

The associates helping us order materials were over the top helpful, knowledgeable and efficient (Go Terri and Irene)!

EMPLOYEE ARE SO VERY HELPFUL. THEY ALWAYS HELP ME IN SOLVING MY PROBLEMS/ISSUES.

Vincent went above and beyond to ensure my visit was trouble free.

While I had a good experience purchasing carpeting from The Home Depot #1517, 6 weeks after I ordered the carpet I still do not have carpet. I had to cancel the order. They did give me a full refund because I was scheduled and rescheduled 3 times for the install. While the pricing was a good deal, the carpet was never installed.