#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)363-5824
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Vision Dr
Apex, NC 27523
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Customer Store Reviews

  • 4.7 out of 560 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (560)
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Showing 1-30 of 560 reviews
Great plant selection!
This store has a great plant selection and the plants seem much healthier than at other neighboring stores. They are not all crowded together and seem well cared for. Also, the workers very helpful.
by
    • Recommended
    Great experience in Major Appliances department
    Salesman "Jared" was super helpful, and was very knowledgable about the products for sale in his department. Professional, courteous, and made very helpful suggestions during the selection and purchase process. I ended up with a range/oven that fully met my needs along with a service plan.
    by
      • Recommended
      Home Depot Apex Customer Service
      I can’t say enough about the customer service at the Apex Home Depot. Cass took a lot of time ordering ceiling fans and accessories that were not in stock at the store. She also went out of her way to set up installation with a choice of sub contractors. Great customer support, Thank you!
      by
        • Recommended
        I love shopping in Home Depo cause every thing is easy to find if not there's always someone Around to ask
        Everything That I have ever Purchased from there was good quality Such as large pack of A batteries last a long time
        by
          • Recommended
          Great place
          I purchased Refrigerate, it is great.
          by
            • Recommended
            Exceptional store with amazing customer service
            We absolutely love this store because the people who run it are amazing at what they do, experts that are so knowledgeable but even better they have a heart to serve and help the customer, patiently and politely even when I hear customers can be belligerent. Thank you for being such a great example of a model store.
            by
              • Recommended
              Customer service keeps getting worse
              Items that should be in stock are not and customer service reps avoid customers. Don’t count on getting help while shopping.
              by
                Great Customer Service and Great people
                Great Customer Service, Anna was personable and made out check out process easy and helpful across the board. This is what keeps me and my family returning. We love Homedepot in Apex, NC for this reason. Thank you for Hiring Quality people.
                by
                  • Recommended
                  Great availability at this location
                  Always enjoy the availability at this location vs more urban locations like Cary/Raleigh.
                  by
                    • Recommended
                    Customer Service is top notch!
                    Tonight we needed help with a gardening project and we had concerns about the parking lot being very dark. Givon, Arnell, and Josue helped us with the products we needed for our project and helped us think through assembly. They also helped us find pavers. Front desk team and Rhonda were awesome.
                    by
                      • Recommended
                      Great customer service!
                      My husband and I had the pleasure of working with Jared when purchasing appliances, and we must say, his knowledge and customer service were exceptional. Jared took the time to understand our needs and helped us find the perfect appliances for our new home. His professionalism and attention to detail made the entire process smooth and enjoyable. We highly recommend Jared to anyone in need of an appliance specialist. Thank you, Jared, for your outstanding service!
                      by
                        • Recommended
                        This is the best Home Depot in the area
                        Compared to other stores and staff. I will say this is the best out of the 4 in the area that I have used and worked on projects with.
                        by
                          • Recommended
                          Outstanding Employee
                          Gianna Biache in Appliances is a model employee - she knows her product lines and does not attempt to push a certain product over what the customer is interested in. She also asks pertinent questions regarding the subject matter to make sure there is clarity in a given transaction.
                          by
                            • Recommended
                            Appliance salesman
                            I purchased a refrigerator from the Apex Home Depot from Jared. It is rare to find such excellent customer service these days. If you are looking for a new appliance see Jared.
                            by
                              • Recommended
                              RHEEM WATER HEATER WARRANTY EXCHANGE
                              ANTIONETTE, AT THE FRONT SERVICE COUNTER, MADE THIS TRANSACTION SMOOTH AND SEAMLESS. I WAS IN AND OUT WITHIN 15 MINUTES AND HAD MY NEW WATER HEATER LOADED IN THE TRUCK.
                              by
                                • Recommended
                                Excellent customer service
                                Rick L. Was so friendly, respectful, & happy to answer all questions. He personally walked me to areas and willingly helped with my items I purchased. It was so refreshing to have assistance in Home Depot Sunday, will continue shopping here!
                                by
                                  • Recommended
                                  A Store that Cares
                                  My husband needed paint/stain to match what we had on the garden bridge. The paint department matched the correct color and also advised him on what type of stain to use. The service was quick and efficient. I also wanted a deer that was sold out but the manager found it for me at another store. He listened to my story of how I wanted to surprise the grandchildren and he searched until he found one for me.
                                  by
                                    General contractor
                                    I recently renovated my bathroom I bought everything I needed at the Home Depot in Apex, the person in plumbing by the name of Sally she helps me with everything, extremely knowledgeable and pleasant to talk to Super employee you’re lucky to have her
                                    by
                                      • Recommended
                                      Good experience
                                      Today Gianna helped me purchase a washer and dryer. She was knowledgable and a good communicator. She kept her cool as two other shoppers wanted her attention and she didn't hurry through our transaction. Top notch employee!
                                      by
                                        • Recommended
                                        good selection - excellent for pickup itemds ordered online
                                        We are adding a bathroom, and bought the toilet - as the store - and got the features we wanted (the team working that area found it for us on the end-cap display). We also bought a cool tube with whirlpool online, it was delivered to the store. We stopped in to see how big the crate was - and they brought it from the back to the front, we looked at it and they took it back until we could come with a truck. They we happy to do this for us - and the tub is incredible! https://www.homedepot.com/p/ANZZI-Sofi-67-375-in-Acrylic-Flatbottom-Whirlpool-and-Air-Bath-Tub-in-White-FT-AZ201/314919732 2
                                        by
                                          • Recommended
                                          Nice place to shop
                                          Nice place and nice people. Constantine was very helpful in the electrical department. I highly recommend you ask him if you have any questions but all the employees were friendly.
                                          by
                                            • Recommended
                                            Greatvservice
                                            Joel in the flooring department, early this morning went out of his way by making me feel easy. I was a little stressed in locating tile that had all the same lot numbers. He patiently moved box after box to find exactly what I needed.
                                            by
                                              • Recommended
                                              Raul, store manager went above and beyond to help me.
                                              I purchased a gazebo and Raul, the store manager helped with delivering it to my home. I can't thank him enough for the personal service he provided.
                                              by
                                                • Recommended
                                                Existing longtime employees
                                                Two gals, Jan and Diane in the garden center work very hard in satisfying us customers… it’s time for the company to satisfy them… give them a bonus or something rewarding.
                                                by
                                                  • Recommended
                                                  Quality products, great prices, helpful employees
                                                  Always have had a positive shopping experience here. The store is clean and well stocked, the employees are friendly and very helpful, and the prices are great.
                                                  by
                                                    • Recommended
                                                    Greg was awesome in solving my problem!
                                                    Greg, a manager at this HD location took the time to help me resolve a problem with my purchase. He followed up with me until my issue was resolved. Highly recommend this location in Apex.
                                                    by
                                                      • Recommended
                                                      Great staff
                                                      The prude thing worker in power tools and the cashier Mervat were amazing. I wish the aisle worker from the power tools section, I couldn’t get his name but amazing as well
                                                      by
                                                        Ugly carpet , looks awful
                                                        The color carpet looks way lighter on the floor , it’s embarrassing , cheap, tacky ! Go s somewhere else where the sakes people know more about carpet selection
                                                        by
                                                          Awesome customer service representative (Josue) and store manager ( Raul)
                                                          Our experience at this store is very positive due to its awesome staff.
                                                          by
                                                            • Recommended
                                                            Helpful and friendly staff!
                                                            Staff were present and ready to assist in any capacity!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 560 reviews

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