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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Oct 19, 2020
Evan in the Electrical Department was very helpful.
Evan in the Electrical Department was very helpful.
by
Verified Purchase
Recommended
Oct 19, 2020
Excellent store management
Excellent store management
by
Verified Purchase
Recommended
Oct 9, 2020
Evan was a great employee-very nice man-knew where things were-had a smile-didn't waste my time !
Evan was a great employee-very nice man-knew where things were-had a smile-didn't waste my time !
by
Verified Purchase
Recommended
Sep 17, 2020
The employees are very patient and wonderful to work with. Beware of writing checks. If there ...
The employees are very patient and wonderful to work with.
Beware of writing checks.
If there systems are down walk away and come back another day, do not ever let them run you check through manually and keep your check. It will get ran through your acct twice with there Telecheck partners and if you catch it and deny the second charge. You will be turned over to a collection agency.
IT IS A NIGHTMARE!!!
by
Verified Purchase
Sep 9, 2020
Called Boerne store, phone call was fast employee went to product we wanted to purchase and ver...
Called Boerne store, phone call was fast employee went to product we wanted to purchase and verified he had the Window Blinds we were looking for, took us 25 minutes to get to store tech remembered my name when we got in store and he cut them to our window and was kind and fast this was a great visit. Thank you
by
Verified Purchase
Recommended
Sep 7, 2020
We love the boerne Home Depot. Paula was so helpful, knowledge, kind, and very efficient in helpi...
We love the boerne Home Depot. Paula was so helpful, knowledge, kind, and very efficient in helping us.
by
Verified Purchase
Recommended
Jul 21, 2020
No very helpful manager trapped by the stupid company policies that aren't according with the cur...
No very helpful manager trapped by the stupid company policies that aren't according with the current situation.
by
Verified Purchase
Jul 20, 2020
Ashley in the counter top area is amazing and very knowledgeable. She knew the products very well...
Ashley in the counter top area is amazing and very knowledgeable. She knew the products very well and made sure I bought the right counter tops for the project I was working on. Great customer service!!! She even made sure my product was taken out for me and loaded.
by
Verified Purchase
Recommended
Jul 15, 2020
Extremely friendly employees
Extremely friendly employees
by
Verified Purchase
Jul 4, 2020
I had an amazing experience of purchasing a washer and dryer. Ashley Washington was really patien...
I had an amazing experience of purchasing a washer and dryer. Ashley Washington was really patient, knowledgeable, professional and just simply a nice person. Love this store, the staff is always helpful and friendly.
by
Verified Purchase
Recommended
Jun 29, 2020
Fabulous customer service at Customer Service counter from Ary & at the check out from Joyce.
Fabulous customer service at Customer Service counter from Ary & at the check out from Joyce.
by
Verified Purchase
Recommended
Jun 21, 2020
Katie, in Customer Service is amazing! She did a wonderful job and helped with a large purchase, ...
Katie, in Customer Service is amazing! She did a wonderful job and helped with a large purchase, had it brought up front and loaded in my vehicle. She rang up all my purchases, and thanked me for my military service. She also asked me about my career in the Navy. Hope Depot is fortunate to have Katie on the Team.
by
Verified Purchase
Recommended
Jun 4, 2020
Great selection and easy to shop
Great selection and easy to shop
by
Verified Purchase
Recommended
May 29, 2020
I have always been taken care of when I visit the store. I have never had a bad experience. Every...
I have always been taken care of when I visit the store. I have never had a bad experience. Everyone in this store are friendly and helpful.
by
Verified Purchase
Recommended
May 27, 2020
Not a well managed store. Over 1 hr to order 3 appliances is ridiculous. Then I found one fo ht ...
Not a well managed store. Over 1 hr to order 3 appliances is ridiculous. Then I found one fo ht items incorrect a couple days later and spent another hour and thirteen minutes on the phone correcting it.
by
Verified Purchase
May 10, 2020
I enjoy going to the Boerne store. Its the closes to my home in Pipe Creek and it alway seems to...
I enjoy going to the Boerne store. Its the closes to my home in Pipe Creek and it alway seems to do a lot of business. I always find everything what I am looking for and the employees are alway helpful.
by
Verified Purchase
Recommended
May 9, 2020
I am the technical Director for the Boerne Community Theatre, which is the local non - profit the...
I am the technical Director for the Boerne Community Theatre, which is the local non - profit theatre, and am remodeling my home so I spend a lot of time in the Boerne Home Depot. The employees at this store have always been friendly and helpful. Most of them recognize me and they may not know my name but they do know my dogs (Sir Winston A. Underfoots). They treat him very well, giving him treats when they have some. I have dealt with almost every department and from the greeters at the front door to paint, hardware, front desk, cashiers, etc. . . I have always been happy when I left. The only time I've had a problem with Home Depot was when trying to replace a bad set of LED strip lights that were no longer in stock. Seems, I bought the last set. And, the problem was not really with the store but the system for replacing the item. They could not just get a new one sent to the store. I had to deal with someone on the phone, who told me they would send me a replacement which I still have not received. I have given up on ever getting the replacement and do not recommend Home Depots online or phone support. An employee at the Boerne store ended up giving me the demo set they had. Thank you guys for all you do.
by
Verified Purchase
Recommended
May 1, 2020
very comfortable in this store,great staff and great store. I would recommend this store to anyone.
very comfortable in this store,great staff and great store. I would recommend this store to anyone.
by
Verified Purchase
Recommended
Apr 30, 2020
The people in this store are very very friendly highly recommend this store over the one in my ne...
The people in this store are very very friendly highly recommend this store over the one in my neighborhood. Found everything I was looking for fast with the help of 2 employees
by
Verified Purchase
Recommended
Apr 25, 2020
THE BOERNE HOME DEPOT IS THE CLEANEST, FRIENDLIEST AND BEST ORGANIZED HOME DEPOT IN ALL OF SOUTH ...
THE BOERNE HOME DEPOT IS THE CLEANEST, FRIENDLIEST AND BEST ORGANIZED HOME DEPOT IN ALL OF SOUTH TEXAS.
by
Verified Purchase
Recommended
Apr 10, 2020
IF YOU ARE A VETERAN, DEMAND HOME DEPOT STOP ASKING FOR AN ID THAT THE US MILITARY DOES NOT ISSUE...
IF YOU ARE A VETERAN, DEMAND HOME DEPOT STOP ASKING FOR AN ID THAT THE US MILITARY DOES NOT ISSUE AND DOES NOT EXIST AND REFUSING YOUR DISCOUNT.
by
Verified Purchase
Apr 9, 2020
Great place to shop if its not there they will get it for you. Great staff and good location.
Great place to shop if its not there they will get it for you. Great staff and good location.
by
Verified Purchase
Recommended
Mar 22, 2020
I have mentioned before great staff and feels like home in there with everyone friendly and has a...
I have mentioned before great staff and feels like home in there with everyone friendly and has all our needs,if something is not there they will find it for us. we are very blessed to have Homedepot here in Boerne.
by
Verified Purchase
Recommended
Mar 6, 2020
They are extremely knolegable in every area of the store.
They are extremely knolegable in every area of the store.
by
Verified Purchase
Recommended
Feb 26, 2020
We have always received very good service at the Boerne Home Depot and if the store did not have ...
We have always received very good service at the Boerne Home Depot and if the store did not have an item we have been able to get it shipped to the store. very Friendly Staff.
by
Verified Purchase
Recommended
Jan 16, 2020
I love this store! Everyone is super friendly and helpful!
I love this store! Everyone is super friendly and helpful!
by
Verified Purchase
Recommended
Jan 1, 2020
The store has the friendliest and most welcoming, helpful staff that I’ve ever met in any Home De...
The store has the friendliest and most welcoming, helpful staff that I’ve ever met in any Home Depot, or other store. I truly enjoy each trip to this store.
by
Verified Purchase
Recommended
Dec 11, 2019
EXCEPTIONALLY HELPFUL EMPLOYEES Max and Wayne thank you so much! I felt like I was shopping in a...
EXCEPTIONALLY HELPFUL EMPLOYEES
Max and Wayne thank you so much!
I felt like I was shopping in an old time neighborhood hardware store.
by
Verified Purchase
Recommended
Dec 6, 2019
Boerne, Texas is fortunate to have this particular Home Depot which is directly connected to its ...
Boerne, Texas is fortunate to have this particular Home Depot which is directly connected to its wonderful employees and managers. As a general rule, I avoid big box stores but this Home Depot has a small town feel to it. Friendly, professional, knowledgeable and helpful.
by
Verified Purchase
Recommended
Nov 7, 2019
I enjoy shopping at Home Depot as the store is clean and the clerks are helpful. Normally, what ...
I enjoy shopping at Home Depot as the store is clean and the clerks are helpful. Normally, what I need is in stock.