#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(830)249-1904
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
633 W Bandera Rd
Boerne, TX 78006
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Customer Store Reviews

  • 4.7 out of 456 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Everyone in the store was helpful. Grace in appliances is awesome, Thank you Grace!
Everyone in the store was helpful. Grace in appliances is awesome, Thank you Grace!
by
  • Verified Purchase
  • Recommended
Location for us is great- just 25 miles from home. The store is as clean and tidy as it can be. H...
Location for us is great- just 25 miles from home. The store is as clean and tidy as it can be. Help is available close by. If that person is not familiar, he/she will find someone who can help. For large or bulky items, someone always offers to help.
by
  • Verified Purchase
  • Recommended
The Boerne store is my store. And would recommend it ta all.
The Boerne store is my store. And would recommend it ta all.
by
  • Verified Purchase
  • Recommended
If you need a door to your home, Sherry is the one to see. Her knowledge and professionalism go ...
If you need a door to your home, Sherry is the one to see. Her knowledge and professionalism go above and beyond. You won't be disappointed.
by
  • Verified Purchase
  • Recommended
The employees at the Boerne Store were very helpful, although they didn't have in stock the items...
The employees at the Boerne Store were very helpful, although they didn't have in stock the items we wanted. Will shop there again
by
  • Verified Purchase
  • Recommended
Always great service and excellent products
Always great service and excellent products
by
  • Verified Purchase
  • Recommended
Our second home..Friendly employees and everything I need and want and the some.
Our second home..Friendly employees and everything I need and want and the some.
by
  • Verified Purchase
  • Recommended
Great personal, very helpful and willing to assist. Large selection of everything one expects to ...
Great personal, very helpful and willing to assist. Large selection of everything one expects to find.
by
  • Verified Purchase
  • Recommended
Great friendly service. Good selection
Great friendly service. Good selection
by
  • Verified Purchase
  • Recommended
Excellent store, usually has everything we need and folks are super nice and friendly.
Excellent store, usually has everything we need and folks are super nice and friendly.
by
  • Verified Purchase
  • Recommended
Alright store was clean! The customer service needs improvement !! The cashiers are very friendl...
Alright store was clean! The customer service needs improvement !! The cashiers are very friendly and efficient! !
by
  • Verified Purchase
  • Recommended
My wife and I visited the store on Sept. 9, 2018 for some shopping. Dogs without a lease in the s...
My wife and I visited the store on Sept. 9, 2018 for some shopping. Dogs without a lease in the store. This particular time, we saw two dogs With Out A Lease, and one was a Pit Bull Mix. We asked an employee if there was any Store Policy concerning this Safety Issue, and he replied back, He did not know. I asked to to please let Management know. We did not get any answer back. I also asked if the store complied with the ADA Act concerning Service Animals. He did not know either. We love our animals and pets, but place safety for people and pets first. Boerne's Lease Law applicable???
by
  • Verified Purchase
Hopefully you can find the item your looking for because you will have a difficult time finding s...
Hopefully you can find the item your looking for because you will have a difficult time finding someone to help you.
by
  • Verified Purchase
  • Recommended
MY HUSBAND AND I BUILT OUR HOME BY OURSELVES YEARS AGO, AND ALL OF THE SUPPLIES AND LUMBER DIRECT...
MY HUSBAND AND I BUILT OUR HOME BY OURSELVES YEARS AGO, AND ALL OF THE SUPPLIES AND LUMBER DIRECTLY CAME FROM HOME DEPOT.
by
  • Verified Purchase
  • Recommended
Customer service person Phil is just the "Tops". You need something, Phil will work hard for you ...
Customer service person Phil is just the "Tops". You need something, Phil will work hard for you and keep you informed of his progress. THANKX Phil !!!!!
by
  • Verified Purchase
  • Recommended
Excellent Staff.
Excellent Staff.
by
  • Verified Purchase
  • Recommended
I shop Home Depot because they have named products and reasonable. I cannot understand why they...
I shop Home Depot because they have named products and reasonable. I cannot understand why they will not let a person use their tax exempt and their disable veterans discount when shopping at the store because they are not connected in any instances, they are #1 for serving in the military and the tax exempt is for #2 agriculture exemption.
by
  • Verified Purchase
  • Recommended
Employees are always friendly and want to help customers.Employees were quick to get out of custo...
Employees are always friendly and want to help customers.Employees were quick to get out of customers way so customers could shop. Employees were up on a lift to get an item for a customer and in the way only for a short while.
by
  • Verified Purchase
  • Recommended
Only the second time in this store, This store was very clean, and the associates were over and a...
Only the second time in this store, This store was very clean, and the associates were over and above with help, Phil in Customer Service was so very helpful in carry my paint into the store, from my car because of my bandage hand. Collin in the Paint area knew exactly the paint that I need, because I was not knowledge, in that area. Anne as a cashier assisted me in the self checkout, as I was a first time user for the self checkout out machine, as well as to get assistance for me, with the heavy paint pails to take to my car. I would like to THANK them all once again, for making my experience so easy, with my bandage hand. Cherrios
by
  • Verified Purchase
  • Recommended
Associates are friendly, knowledgeable, and where needed.
Associates are friendly, knowledgeable, and where needed.
by
  • Verified Purchase
  • Recommended
the people at the Boerne Texas store are in a word - GREAT !!!
the people at the Boerne Texas store are in a word - GREAT !!!
by
  • Verified Purchase
  • Recommended
Always enjoy my trips to Boerne Home Depot. The store is clean, well-organized and stocked, and t...
Always enjoy my trips to Boerne Home Depot. The store is clean, well-organized and stocked, and the customer service is exceptional. Everyone is always so helpful and knowledgeable and takes the time to ensure that they assist you to the fullest. As a DIYer, Home Depot is my go-to for all my renovation projects.
by
  • Verified Purchase
  • Recommended
Helpful personnel
Helpful personnel
by
  • Verified Purchase
  • Recommended
Associates very helpful
Associates very helpful
by
  • Verified Purchase
  • Recommended
always friendly. They can spot when I am lost and will assist me without me asking.
always friendly. They can spot when I am lost and will assist me without me asking.
by
  • Verified Purchase
  • Recommended
Charlie is amazing!!. Never fails to extend knowledge and a little humor into my day each time I ...
Charlie is amazing!!. Never fails to extend knowledge and a little humor into my day each time I visit!!!!!!
by
  • Verified Purchase
  • Recommended
The products were easy to find . The workers at the store were friendly and helpful.
The products were easy to find . The workers at the store were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Overall, the shopping experience at the Boerne store is very good, not excellent, but very good. ...
Overall, the shopping experience at the Boerne store is very good, not excellent, but very good. Because the store is a little small for the market area it serves, the aisles are often crowded with displays of products. Additionally, things like hardware are spread across several aisles separated by the tool department which also has cabinet hardware in it. Thus, at least for me, quickly finding that one item I need in a hurry is often frustrating. I don't know which hardware aisle to go to first even though I'm in the store at least a couple of times per week. Luckily, most of the employees are very helpful when I ask for something. Most of the time I'm thanked for my service when I ask for the "Military Appreciation" discount - good to hear even if my service was many years ago.
by
  • Verified Purchase
  • Recommended
Great store , Clean, neat, well supplied, friendly staff
Great store , Clean, neat, well supplied, friendly staff
by
  • Verified Purchase
  • Recommended
I am a resident of Boerne for many years and have consistently shopped at the Boerne Home Depot. ...
I am a resident of Boerne for many years and have consistently shopped at the Boerne Home Depot. the service has always been good and the variety of products continues to meet my needs.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 456 reviews

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