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Filter Reviews By:Rating, Profile, Gender, Age (537)
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Showing 1-30 of 537 reviews
Dec 18, 2021
GREAT CUSTOMER SERVICE
Lou the greeter was very courteous and friendly. He proactively asked me if I needed help. He had knowledge of all my items and where they were located in the store. He is a "above and beyond" employee.
by
Recommended
Nov 29, 2021
Exceptional Customer Service
I recently went to Home Depot to purchase products for a pressure washing project. Antonette was extremely helpful in ensuring I purchased the products that would fit the need for the project. My customer was very pleased with the results of my job.
by
Recommended
Nov 23, 2021
Great customer service at checkout and was able to find what I wanted
Neon was great at checkout today
by
Recommended
Oct 29, 2021
Always clean and very helpful employees
Employees are always very nice and helpful at this location. Store is very clean and I don’t like going to any other location.
by
Recommended
Oct 19, 2021
Great
I bought garden stuffs and employees were very nice and answered of questions clearly.
by
Recommended
Sep 27, 2021
Good Place To Shop
I always can find what I need at this location.
by
Aug 3, 2021
On a recent project that needed a fair amount of materials I contacted the Pro Desk at the Brookw...
On a recent project that needed a fair amount of materials I contacted the Pro Desk at the Brookwood Home Depot for product info, pricing, availability, and eventually purchase and delivery. The level of service that I received over the course of the project, from the initial contact to the final delivery was simply outstanding. The Pro Desk service team were thoughtful and responsive, paid careful attention to detail, and were vital to the project success. it was a pleasure!
by
Verified Purchase
Aug 1, 2021
Jack is the man, give him a raise immediately
Jack is the man, give him a raise immediately
by
Verified Purchase
Recommended
Jul 27, 2021
Friendly and helpful employees who are always smiling and help customers all the time .
Friendly and helpful employees who are always smiling and help customers all the time .
by
Verified Purchase
Recommended
Jul 27, 2021
This store has very poor customer service in checkout and no intend to help load the items in veh...
This store has very poor customer service in checkout and no intend to help load the items in vehicle.
by
Verified Purchase
Jul 9, 2021
The store is always very clean, and the employees are always friendly and very very helpful!!!!!!!
The store is always very clean, and the employees are always friendly and very very helpful!!!!!!!
by
Verified Purchase
Recommended
Jul 6, 2021
(Queen) Victoria at return desk was nasty, rude and unhelpful. When picking up orders I observed...
(Queen) Victoria at return desk was nasty, rude and unhelpful. When picking up orders I observed her poor attitude toward other customers and went out of my way to avoid her. Unfortunately she interjected herself during my return of items. Removing Victoria from customer interactions and improving the return policy would improve the situation. Home Depot stole from me when the cashier failed to refund me for an item I recently purchased from Home Depot.
by
Verified Purchase
Jun 4, 2021
Ms. KT at the customer service counter was very helpful with my returns.
Ms. KT at the customer service counter was very helpful with my returns.
by
Verified Purchase
Recommended
May 21, 2021
The customer service is wonderful at this store. Aiden is just great!
The customer service is wonderful at this store. Aiden is just great!
by
Verified Purchase
Recommended
May 9, 2021
Very friendly staff...always ask if they can help.
Very friendly staff...always ask if they can help.
by
Verified Purchase
Recommended
May 9, 2021
ASSOCIATES ARE ALL FRIENDLY,HELPFUL AND KNOWLEDGABLE. ONE STANDOUT IS SARAH !!!!!
ASSOCIATES ARE ALL FRIENDLY,HELPFUL AND KNOWLEDGABLE. ONE STANDOUT IS SARAH !!!!!
by
Verified Purchase
Recommended
May 8, 2021
They don’t have enough employees that are doers that get things done. Getting a single employee t...
They don’t have enough employees that are doers that get things done. Getting a single employee to just cut a piece of wood takes an act of Congress. Train more people to operate a saw. It’s not rocket science.
by
Verified Purchase
May 5, 2021
ALL ASSOCIATES HERE ARE KEEPERS !!!!!
ALL ASSOCIATES HERE ARE KEEPERS !!!!!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 30, 2021
Loved the people, knowledgeable as well as eager to help.
Loved the people, knowledgeable as well as eager to help.
by
Verified Purchase
Recommended
Apr 27, 2021
A convenient location with great working staff. Especially, I would like to thank “TJ” who was ve...
A convenient location with great working staff. Especially, I would like to thank “TJ” who was very knowledgeable and quick.
by
Verified Purchase
Recommended
Apr 26, 2021
Shopping experience was a breeze..
Shopping experience was a breeze..
by
Verified Purchase
Recommended
Apr 1, 2021
Waited for 20 minutes at the panel saw for help. The employees that walked by and actually acknow...
Waited for 20 minutes at the panel saw for help. The employees that walked by and actually acknowledged me while I waited told me “someone will be by to help shortly”, but nothing. It took walking to the front of the store and being visibly upset to get help. I’ve been to this location dozens of times because of the convenience of the location but the service in the lumber department is generally underwhelming. I think it’s time to start going elsewhere.
by
Verified Purchase
Mar 30, 2021
Linda & Loy were FANTASTIC.
Linda & Loy were FANTASTIC.
by
Verified Purchase
Recommended
Mar 26, 2021
The store has plenty of employees that are happy and happy to help me. Store is always Clean and...
The store has plenty of employees that are happy and happy to help me. Store is always Clean and very clean bathrooms !
by
Verified Purchase
Recommended
Mar 15, 2021
One of the best Home Depot stores I shop at. Associates are very helpful and dedicated to their w...
One of the best Home Depot stores I shop at. Associates are very helpful and dedicated to their work. Everyone is helpful.
by
Verified Purchase
Recommended
Feb 24, 2021
Excellent service and knoledgeable and friendly staff. The cashier, Jennifer, was helpful and smi...
Excellent service and knoledgeable and friendly staff.
The cashier, Jennifer, was helpful and smiled while talking to me.
The store was clean and I found the items I was looking for.
by
Verified Purchase
Recommended
Feb 1, 2021
Love Home Depot & this location in particular. Staff is consistently friendly, knowledgeable & ...
Love Home Depot & this location in particular. Staff is consistently friendly, knowledgeable & AVAILABLE. If they don’t know the answer, they will find it. Mr Lou provided a building project kit for our grandson who loves a trip to Home Depit!
by
Verified Purchase
Recommended
Jan 24, 2021
Brian is the best very friendly help me with everything I needed best customer service ever ask h...
Brian is the best very friendly help me with everything I needed best customer service ever ask him the best thank you .......... sophia
by
Verified Purchase
Recommended
Jan 18, 2021
This store supports their community. They have always been helpful when I need something. This ...
This store supports their community. They have always been helpful when I need something. This feels like a neighborhood business.