#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)240-7402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1013 S Hanover Street
Carlisle, PA 17013
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Customer Store Reviews

  • 4.7 out of 391 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Great store!
Everyone is always very nice and helpful when I shop here. They normally have everything I need to finish or fix what I am working on. And if I get something in error, usually my fault, they are quick to help me return it and get what I need.
by
    • Recommended
    Great personal service
    Kelly, at the self service checkout, was incredibly helpful with my registering for the veterans discount and applying for a credit card account. Friendly, attentive personal service is so refreshing.
    by
      • Recommended
      Great customer service
      Carlisle HD; your staff is great! So rare to have this warm treatment by ALL employees I saw today! I would drive here instead of my local stores because of the one on one attention.
      by
        • Recommended
        More friendly
        Home Depot has obviously been doing extra training of their employees. EVERYONE that I passed in the store was overtly friendly and helpful, much more so than in the past.
        by
          Garden Center Employees
          Forget going to nearby Home Depot stores, Jerry and Eric in garden provide great customer service. Well kept and nice selection of items, it’s worth the trip!
          by
            • Recommended
            Great customer service
            Painting can be intimidating but Richard makes is easy. He is kind, listens and writes everything down. Several associates always ask me if if I need help. They take time to share their knowledge so I don’t waste money. I really appreciate the supportive atmosphere of this store. Thanks you for setting the bar and keep reaching!
            by
              • Recommended
              Shopping at Carlisle Home Depot?
              Please be sure to work with Ethan Steckdell. He is the best! You will recommend him to anyone shopping at this location!
              by
                • Recommended
                Ultimate effort on part of Home Depot employees to make a customer's shopping trip successful.
                Needed some particular size and grit of sandpaper belts to use on a borrowed belt sander. Not being very knowledgeable about such, I was totally dependent on store employees to direct me to the right aisle and product which they did, even gave some much-welcomed advice about the use of a belt sander and advised wearing goggles for eye protection which I also purchased.
                by
                  • Recommended
                  Ryobi 40V HP Mower
                  Retired senior found this mower light and easy to handle as did my teenage helper. Battery time lasted as indicated. Customer service at Carlisle store (Virgil) was extraordinary.
                  by
                  • Pro
                  • Recommended
                  The Carlisle Home Depot Rocks
                  I stopped at the Carlisle Home Depot while driving North on I81. I am not from this area. This Home Depot is very organized, items are in the correct places and well stocked. The staff are very helpful and absolutely rock!!! I highly recommend this Home Depot!!
                  by
                    • Recommended
                    Employees were very helpful
                    I am almost 70 years old and employees helped me find everything I needed and also helped me to load it in my vehicle. They went above and beyond all expectations!
                    by
                      • Recommended
                      Outstanding Customer Service
                      These days finding a store with friendly and helpful employees is hard to find. Home Depot in Carlisle has all the friendly and helpful employees! I definitely appreciate how they treated me during my visit and answered all my questions. I’ll definitely be back to visit this location soon!
                      by
                        • Recommended
                        Wonderful experience!
                        My husband and I bought all new appliances for our kitchen at Home Depot. With the friendly and knowledgeable appliance specialist helping us, we got exactly what we wanted at very competitive prices. We are delighted with our new kitchen!
                        by
                          • Recommended
                          Great customer service.
                          The cashier always asks me if I need help loading my car when I check out with a large order.
                          by
                            • Recommended
                            Store was clean/great cashiers
                            My husband and i come into this store at least 2-3 times a week. We just moved to this area and have new home, so you know the updates and changes being made. All employees have been extremely helpful and friendly. Have even given us info about places to visit and go (restaurants, etc). WE enjoy this Home Depot. Much better than the Pittsburgh's one
                            by
                              • Recommended
                              HELPED US GET WHAT WE NEEDED
                              WE WRER DOING A HOUSE HOLD PROJECT AND NEEDED ADVICE TO GET IT DONE .
                              by
                                • Recommended
                                Very pleasant associates!
                                All was great from the hello when I entered the store , an employee taking me the areas I needed., to the very pleasant cashier ,Shelly.
                                by
                                  • Recommended
                                  Some staff nice, but management rude!
                                  Have witnessed management being rude to the staff under them. Not just once. Have heard customers complaining when waiting forever for management to come and cashier was told "they are all in a meeting." No wonder there is little staff here most days. Management is the reason. Was told myself, by a manager, that displays were full price - despite not having stakes, boxes, info, anything with them. Glad I don't work here!! Only reason for two stars is that the store looked clean and the other staff being friendly.
                                  by
                                    Consistant caring service
                                    As the wife of a mechanically minded husband, I am frequently sent on errands to purchase things I have no experience with. Thankfully, the crew at Home Depot can translate my To-Do List into actual items. I also have a creative streak that brings me back to Home Depot on various projects. Again, the crew has CONSISTANTLY taken me under their wing, giving valuable advise. They are good people!
                                    by
                                      • Recommended
                                      Great helpful employees!
                                      Lots in stock and if it isn't, they can get it for you
                                      by
                                        • Recommended
                                        Great employees
                                        The employees stand out more so than the merchandise. They try hard to see that the customer is satisfied.
                                        by
                                          • Recommended
                                          2 great experiences in a row!
                                          2 weekends in a row, we've had such a positive experience at this Home Depot! Last week we walked in and there were 2 associates there to point us directly where we needed to go for what we were looking for. At check out, the associates were fast and friendly and immediately ready to help load products. Yesterday, an associate was able to point me to where I could find plastic sheeting and there were quite a few choices. Positive customer service is being well taken care of at this store!
                                          by
                                            • Recommended
                                            Home Depot IS GREAT
                                            I love to shop Home Depot because I always have questions and they are always friendly, knowledgeable and very willing to help!
                                            by
                                              • Recommended
                                              Overall, the employees are friendly and helpful. They try to help you as much as they can. The bu...
                                              Overall, the employees are friendly and helpful. They try to help you as much as they can. The building is sometimes a little uncomfortable to shop due to new air conditioning, it needs fixed.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Excellent customer service center. A pleasure to do business with all around—just a joy to have h...
                                              Excellent customer service center. A pleasure to do business with all around—just a joy to have handle anything from delivery services to special orders. Thanks guys!
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Their employees seemed eager to help instead of disappearing like other stores. They were friendl...
                                              Their employees seemed eager to help instead of disappearing like other stores. They were friendly and knowledgeable. I was out of there in no time with the exact products that we needed and headed for breakfast :)
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Love this store in comparison to its companion in Mechanicsburg, less product in the aisles also....
                                              Love this store in comparison to its companion in Mechanicsburg, less product in the aisles also. Best time to go is in the evening, seems to be better help available then.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Always a pleasure to shop here. Sales Associates always treat me kindly and with respect. They ...
                                              Always a pleasure to shop here. Sales Associates always treat me kindly and with respect. They are there to help, but are never intrusive or aggressive when advising me about products. They are very patient with my questions.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Staff was top-notch! I had an employee offer and get me a cart because my hands were full. They...
                                              Staff was top-notch! I had an employee offer and get me a cart because my hands were full. They went above and beyond.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Great location, well stocked, knowledgeable and helpful staff.
                                              Great location, well stocked, knowledgeable and helpful staff.
                                              by
                                              • Verified Purchase
                                              • Recommended
                                              Showing 1-30 of 391 reviews

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