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Filter Reviews By:Rating, Profile, Gender, Age (511)
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Showing 1-30 of 511 reviews
Mar 23, 2022
Great shopping experience!
The East Hanover store is CLEAN, ORGANIZED, WELL STOCKED and they always have plenty of HELPFUL FRIENDLY STAFF!!! Everything I needed to refresh my deck and garden for Spring.
by
Recommended
Jan 27, 2022
Plumbing Tools
Need more Quality Options
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Recommended
Jan 18, 2022
better places to shop
just a store that sells and the help is clueless
by
Dec 8, 2021
Nice Place!
Great facility! Very knowledgeable and friendly staff.
by
Recommended
Nov 14, 2021
Great service!
We went to HD to buy CO alarm/detectors and picture hanging hook kits. One employee directed us to the correct aisles. Another employee confirmed that we picked the right hanging kits. Then another employee, Demetrius, opened a lane so we didn't have to wait to check out. Wow!
by
Recommended
Nov 13, 2021
Great customer service
Maria is flooring was informative, friendly, and so helpful. She gave us all the information we needed to feel comfortable moving forward with our flooring project. Thank you!!
by
Recommended
Nov 7, 2021
excellent service
the emplyoyee at the paint aisle was so helpful
by
Recommended
Nov 7, 2021
Amazingly helpful and kind employees!!!!
I do not live in E. Hanover, unfortunately the Home Depot close to my home was flooded, so I took the 1/2 hr drive to the E. Hanover store. I'm so glad I did! The staff are amazingly helpful and kind. I will definitely go back. Big Thanks to Mr. Ugonna, an incredibly patient CASHIER
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Recommended
Oct 8, 2021
Worst Home Improvement store I've every been to
Lighting horrible, hard to see and read labels. Pallets of goods and parked forklifts all over the store, hard to navigate around. Merchandise seems very limited and shelves poorly stocked, only found two of 7 or 8 items I was looking for, including an item I specifically went there for because the website said there was ample stock.
by
Jul 1, 2021
Had a great shopping experience at the East Hanover store thanks to Bernie, Appliance Specialist ...
Had a great shopping experience at the East Hanover store thanks to Bernie, Appliance Specialist who provided a professional customer service during my visit. He was very helpful, courteous, and friendly. I was able to find the refrigerator I was searching for months. Product was a floor model, on sale, and anyone could have steal the deal but Bernie kept it on hold for me and made sure I got.
by
Verified Purchase
Recommended
Jun 1, 2021
As senior citizens we greatly appreciate the assistance Joel Goldstein gave us in purchasing a re...
As senior citizens we greatly appreciate the assistance Joel Goldstein gave us in purchasing a refrigerator. He was professional, courteous and patient.
by
Verified Purchase
Recommended
May 28, 2021
Despite going her repeatedly and spending thousands of dollars on supplies, it seems that the end...
Despite going her repeatedly and spending thousands of dollars on supplies, it seems that the end caps are always crowded, getting around the store with a loaded cart is always cumbersome, and finding someone to assist you is near impossible. There are gems - such as Angel, one of the front end cashiers, but in general, the managers have terrible attitudes and are very dismissive. If you must shop a Home Depot, pick another store. When you buy bulk, it's a pain to get them to open the larger doors to get the material out - you feel like you're wrong to not want to push sheetrock through the enclosed exit area. Total experience is a pain.
by
Verified Purchase
May 22, 2021
I'm a 90 percent disable veteran, and I love shopping at the East Hanover Home Depot every day. O...
I'm a 90 percent disable veteran, and I love shopping at the East Hanover Home Depot every day. Outstanding Service provided.
Thanks: Curtis Smith
by
Verified Purchase
Recommended
May 12, 2021
I think Home Depot is a very nice place to shop.
I think Home Depot is a very nice place to shop.
by
Verified Purchase
Recommended
May 5, 2021
EARLY RISE AND EARLY SERVICE FROM ALL EMPLOYEES IS GREAT CUSTOMER SERVICE
EARLY RISE AND EARLY SERVICE FROM ALL EMPLOYEES IS GREAT CUSTOMER SERVICE
by
Verified Purchase
Recommended
Apr 29, 2021
I am very happy that I have a convenient Home Depot, however, due to this past year and the COVID...
I am very happy that I have a convenient Home Depot, however, due to this past year and the COVID-19 pandemic, it is not always easy to find an employee to assist in finding a product. I understand and realize that this past year was very, very unusual and feel that there will be more employees in the future to assist customers.
by
Verified Purchase
Recommended
Apr 12, 2021
great experience very helpful
great experience very helpful
by
Verified Purchase
Recommended
Apr 6, 2021
The employees are skilled in providing an overall great experience to custimers
The employees are skilled in providing an overall great experience to custimers
by
Verified Purchase
Recommended
Mar 25, 2021
Store seems to be making improvements in their hiring practicies, and it shows. Hopefully they k...
Store seems to be making improvements in their hiring practicies, and it shows. Hopefully they keep it up. Also, the place is looking a lot tidier than in the recent past -- more good news. Plus, they have folks working there like "Stephanie" who is an absolute pleasure to deal with and just gets the job done each and every time.
by
Verified Purchase
Recommended
Mar 18, 2021
The cashier, Jimmy, that rang me up was truly amazing. He made my day, and got me in and out of ...
The cashier, Jimmy, that rang me up was truly amazing. He made my day, and got me in and out of the store in no time at all. Incredibly patient, and an awesome employee. Thank you for all the hard work that you do, you're doing a great job!
by
Verified Purchase
Recommended
Mar 18, 2021
I receives customer service from Tammy and Chris that was excellent - a shopping experience does ...
I receives customer service from Tammy and Chris that was excellent - a shopping experience does not get better than what I experienced today.
by
Verified Purchase
Recommended
Mar 1, 2021
While I enjoy the store, the experience with its employees vary on time of day and who you engage...
While I enjoy the store, the experience with its employees vary on time of day and who you engage with. Customer Service is one factor that drives a business and proper training of employees to be an aide in the process is critical. Some employees are just not meant to be customer facing as such they should identified and moved to areas where there introverted expertise can be better served.
by
Verified Purchase
Recommended
Feb 23, 2021
Staff are very professional, knowledgeable and helpful.
Staff are very professional, knowledgeable and helpful.
by
Verified Purchase
Recommended
Feb 5, 2021
KASH in the paint department was the BEST! Knowledgeable and courteous, he went ABOVE and Beyond...
KASH in the paint department was the BEST! Knowledgeable and courteous, he went ABOVE and Beyond to help me.
by
Verified Purchase
Recommended
Jan 30, 2021
ASK IF EVERY CUSTOMER NEEDS HELP
ASK IF EVERY CUSTOMER NEEDS HELP
by
Verified Purchase
Recommended
Jan 29, 2021
Always satisfied. There is always someone ready to assist you. The store is fabulous
Always satisfied. There is always someone ready to assist you. The store is fabulous
by
Verified Purchase
Recommended
Jan 17, 2021
Friendly and knowledgeable employees!
Friendly and knowledgeable employees!
by
Verified Purchase
Recommended
Jan 8, 2021
I routinely go to the East Hanover store. I shop for paint, seasonal materials, lights and elect...
I routinely go to the East Hanover store. I shop for paint, seasonal materials, lights and electrical stuff all the time. It's close, convenient and the people are very helpful.
by
Verified Purchase
Recommended
Dec 16, 2020
Store managers don’t care about an orderly process or having their customers inconvenienced. Empl...
Store managers don’t care about an orderly process or having their customers inconvenienced. Employees are generally rude or careless, but probably not their fault as they’re exhausted from dealing with incompetent managers.
by
Verified Purchase
Dec 9, 2020
The store is well stocked and clean and the employee's are very helpful when you walk in the door...
The store is well stocked and clean and the employee's are very helpful when you walk in the door they ask if they can be assistance to you. I like that. Yes I found what I went into the store to get. Store was clean