#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)278-7284
Tool & Truck Rental(703)278-7280
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3201 Blenheim Boulevard
Fairfax, VA 22030
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Customer Store Reviews

  • 4.7 out of 885 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (885)
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Showing 1-30 of 885 reviews
Worst customer experience ever
From the moment I walked in to buy a washer and dryer I was treated like a problem. Maybe it was because no one wanted to work? I had to beg 5 different people including a store manager to help me get the products down and load them into my truck. They ended up getting the dryer down but my husband and I had to load it ourselves using a cart after they left it! I have never had such a hard time spending $1469 in my life! Home Depot needs to hire better people who care.
by
    Flooring Project
    Needed flooring project initiated and completed in my home for carpet and engineered wood. Mark and John walked us thru options for installation/and various versions and also got us the products we needed in paint and hardware. I like this store. Very thorough friendly service, clean, well stocked and well managed. We recommend this store highly.
    by
      • Recommended
      Management
      Frequent visitor to this store. Organized and well stocked store with friendly, knowledgeable associates. Well maintained and managed. Recommend this HD Store. Mark was very helpful. Walter and Mary at checkout got me on my way seamlessly.
      by
        • Recommended
        Flooring
        Needed flooring for our home and Mark, in Flooring, directed us to the right fit for our needs. Clean, easy access store with friendly associates. Well stocked, well organized, and well managed. Recommend and will return. Mariha was also very nice at checkout.
        by
          • Recommended
          Childcare
          This Home Depot is more well equipped with proper cutting devices for flooring and associates such as: Mark, John, and Walter who were very helpful. This is also a well stocked, clean, well organized store and I highly recommend this location. Clearly, a well managed Home Improvement Store.
          by
            • Recommended
            Floor Install
            Needed flooring installation for room(s) and Mark in Flooring set us up for our installation. Nice afternoon of information and more informative associates like Mark and Steve than other home improvement stores. Good supply, easy to get around, nice friendly associates. We highly recommend this clean store.
            by
              • Recommended
              Outdoor Carpet
              This HD store is convenient and accessible with accommodating staff that got me the outdoor carpeting I needed for my community project. Mark was very helpful and Hae and Sala helped get me in and out quickly. Great Place to shop.
              by
                • Recommended
                Great, neat, and well organized HD store. Wish others were kept up so well.
                This store was so neat and tidy and organized. The staff were interested in customers and all the areas I would describe as junky in other HD stores were well ordered and a model for other stores. Hooray for this HD store.
                by
                  • Recommended
                  Flooring
                  Needed stairs and family room in basement redone with multiple types of flooring. Mark walked me through numerous options for carpeting on the stairs and luxury vinyl plank for the family room. Nice clean efficient store. Mark was a very helpful, knowledgeable associate. Clearly a well managed and well stocked place to shop for home improvement needs.
                  by
                    • Recommended
                    flooring
                    Nice clean store which is well stocked. Mark, Sean, Juan were all very helpful and Mark was knowledgeble needs for a complete project. Great place and well managed.
                    by
                      • Recommended
                      Flooring
                      Mark and Louie in Flooring walked me through flooring and energy saving options for my home. Mark has come through for me in the past at this HD Store. I highly recomend this HD. Well stocked, clean, and very nice associates who are well managed. Looking here for my next flooring project. Mary is great at checkout. Very nice.
                      by
                        • Recommended
                        Items
                        Mark and Tabi (ASM) were very helpful in executing our purchases. This is a very well kept store with smart effective associates and managers. Great Store.
                        by
                          • Recommended
                          NJsBest
                          Nice service from Mark and Steve in Flooring. Kayleigh at the front in checkout. Very thorough, knowledgeable service from Mark and Steve. Well managed and well organized with clear easy recognizable signs. Highly recommended store.
                          by
                            • Recommended
                            Banagalore
                            Needed many items for home improvement tasks and Mark in flooring helped me/directed me along. This is a very well organized store with nice service, well managed. Very Clean. I will return and recommend highly.
                            by
                              • Recommended
                              Flooring
                              Rec'd excellent service from John. Mark and John in Flooring. Nice clean well arranged, well managed store.
                              by
                                • Recommended
                                THE PEOPLE AT HOME DEPOT MAKE THE DIFFERENCE
                                The people at Home Depot seem to get it. They know what is like to be customers who don't know products very well and/or where they are located. SO, the Home Depot people take a little time to talk about specific products and variations. AND, THEY DON'T JUST TELL YOU TO GO WAY BACK INTO THE CORNER OF THE HUGE BUILDING TO FIND THE ITEMS YOU WANT. HOME DEPOT PEOPLE TAKE YOU THERE AND CHAT ALONG THE WAY ABOUT WHAT YOU ARE DOING WITH THE PRODUCTS AND VARIATIONS TO USE.
                                by
                                  • Recommended
                                  Bldg Matls
                                  Needed project materials in bldg. mat'ls, hardware, and flooring. Mark, in flooring, guided us thru different departments and gave us guidance we needed to complete our projects. We come to this HD store for its service from associates, Mark and Mary (at checkout). Clean, well managed, expertise, and knowledgeable associates. Recommend this store highly. We'll be back.
                                  by
                                    • Recommended
                                    Floor
                                    Nice shopping experience where Mark was very knowledgeable and able to my flooring needs. Clean, well managed store with very nice associates. Hae was very nice at checkout.
                                    by
                                      Flooring
                                      Needed wall molding, stair nose for stairs, and electrical accessories for outdoor wire lighting ... Mark in Flooring led me through molding and various options, Benny in Electrical was also helpful and John at Front Desk. Great store great people.
                                      by
                                        • Recommended
                                        Shower Floor
                                        Frequent this store often with my family for our real estate properties. This store has very friendly employees. Well stocked, with numerous home improvement products. Mark in flooring led me to the correct sealer products and applications for my new stone shower floor, wall tile project and well informed me for the project. Highly recommend this Home Depot. Milad was courteous, prompt, and friendly at checkout.
                                        by
                                          • Recommended
                                          floor
                                          Needed shower floor bathroom re-tiled and Mark in Flooring walked me thru various colors, types , and options including grout and adhesives. This is a nice clean store with many selections. Service with handwipes available was also a nice feature. Recommend this store and will be back.
                                          by
                                            • Recommended
                                            TigerTeam
                                            In from out of town fixing my daughter's home and Mark directed me in Flooring for the items to complete my project. This is a cleaner, more helpful HD store than others where I am from in South Carolina. Associates and Managers are nicer and more helpful and knowledgeable associates. Recommend this HD store highly. John was nice and pleasant and helpful at checkout.
                                            by
                                              • Recommended
                                              Thresholds
                                              Needed flooring and threshold additions to my home, and Mark in flooring assisted me and helped me make the correct decisions. This is a an organized, well staffed store, with very nice appearance. well highlighted signage, and accommodating managers, and staff. Well dressed staff as well. I will return and highly recommend this store to others.
                                              by
                                                • Recommended
                                                HomeKeep
                                                Clean well kept store. Continue to return to this store where customer service is very thorough and nice. Mark in flooring was informative and complete. Jasmin was very nice and pleasant at checkout along with Walter. Clearly, well managed, well stocked Home Depot Store. The only Home Depot I shop at.
                                                by
                                                  • Recommended
                                                  Decor
                                                  Needed many sets of blinds and decor person, Mark cut all my blinds very well. Nice clean store with plenty of selection and very nice managers. Walter was also very helpful at checkout.
                                                  by
                                                    • Recommended
                                                    Blinds
                                                    Very helpful associates. Mark in Flooring cut multiple blinds and ensured they would fit correctly. Clean store with machines that worked. Juan and Gabe were helpful at checkout. Well managed Home Depot.
                                                    by
                                                      • Recommended
                                                      Kitchen
                                                      Love this store great customer service with clean easy to find items for my flooring installation and kitchen remodel. Mark in Flooring accessed items I needed to complete my flooring, kitchen, and dining room remodel projects. Walter and Hae were very nice and professional at checkout. I will return tomorrow to pickup my cabinets. This is a well managed and well organized Home Depot Store. I come to this Home Depot Store for many reasons eve, though other HD stores are closer to my home.
                                                      by
                                                        • Recommended
                                                        Flooring
                                                        Flooring installation review with Mark was thorough and went well. Clean store well maintained, great customer service from Mark and staff associates. Will return.
                                                        by
                                                          • Recommended
                                                          decor
                                                          Frequent this store often and shop for many various household items/tools and Mark in flooring and Milad at checkout were very helpful. Mark was thorough in the blinds department giving many possible options. This is a very nice store w/ very nice people. Juan was very efficient also.
                                                          by
                                                            • Recommended
                                                            Shopping
                                                            Enjoyable shopping experience with help from Michael, Scott, Osman, Mark in plumbing, garden, flooring. This was a fantastic experience which provided me terrific support and guidance. I have been coming to Home Depot for over 30 years and this was the best shopping customer service experience I have ever had. Well maintained, well managed, very nice knowledgeable associates at this store. I give my highest recommendation for this store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 885 reviews

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