#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 707 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (707)
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Showing 1-30 of 707 reviews
EXCELLENT CUSTOMER SERVICE
John in Tool Rental went absolutely above and beyond in helping us find everything we needed. From connecting us to Juan in Lumber, who was GREAT, to personally taking us to each aisle and telling us exactly what we needed for our 1st DIY Board and Batten Project. Nikky at checkout was also very sweet! 5 stars doesn’t even begin to scratch the service, we’ll always be back :)
by
    • Recommended
    Best Customer Service
    Judy dropped everything to help me find doorknobs I was looking for. We couldn’t find them so she made sure the price for the 1packs was accommodated to the price of the two packs. Now all of the doorknobs in my house match and I am very happy!
    by
      • Recommended
      Great store
      I did buy today an WATER HEATER
      by
        • Recommended
        Great customer service!
        We came in to look at lawnmowers and started talking to Charles about lawn equipment. Charles was actually listening and we ended up buying a lawnmower, weedeater and blower! Everything thing we needed in one place! Charles made us loyal customers of the Hamilton Mills Home Depot! Thank you again, Charles Styles!
        by
          • Recommended
          Excellent customer service !!
          This is the best Home Depot around !! Everyone is so helpful and nice
          by
            • Recommended
            Garden
            Brian was extremely kind and helpful in the garden area. He noticed me looking around —and asked if he could help me. I’m glad I took him up because he walked me around showing me various flowers that might work. He also helped me find the best planting soil for my needs. He found a cart, loaded my goods, accompanied me to the register and to my car where he loaded it for me. Over and beyond help! 👏👏👏
            by
              • Recommended
              Great reps
              Great store reps always help
              by
                • Recommended
                GARDEN TIME
                Nice selection of well-cared-for vegetable plants and herbs.Jessie and Hannah in garden section were friendly and efficient.
                by
                  • Recommended
                  Good people prices are ehh
                  Amira (CRM) was very helpful and willing to assist me thank you for your time and willingness to help out
                  by
                    • Recommended
                    Rock solid staff @ HM location
                    Great staff, great management, only good things to say.
                    by
                      • Recommended
                      Always ready to help
                      I walked away in happy tears from the incredible service that Charles provided me while I was there helping me to with a teaching garden for children with special needs. As he walked me through the store not only was everyone friendly to me they were friendly to each other which says something about the culture. The workers are always consistently helpful. So thankful for them.
                      by
                        • Recommended
                        Hamilton Mill does it best
                        Hamilton Mill Home Depot does it best hands down. Periodt.
                        by
                          • Recommended
                          Great Place
                          Friendly and patient employees who make this place a great place to grab the tools and things you need!
                          by
                            • Recommended
                            Great Customer Service from staff!!
                            This is the second time I have gone to Home Depot and had to wait an unusual amount of time for a service. Both times, Mr. Charles, Mikayla, and Debbie went above and beyond to acknowledge my wait and my patience and provided excellent customer service with friendly attitudes despite some unfriendly customer behavior from others! I greatly appreciate their positive presence and their willingness to be helpful when I wasn’t sure of what I needed or how to get the paint color just right. I will go out of my way to use this store!!
                            by
                              • Recommended
                              Great staff!!!
                              This Home Depot location consistantly delivers the best customer service in my opinion.
                              by
                                • Recommended
                                AMAZING STORE
                                Probably the MOST friendly costumers and always willing to work with you.
                                by
                                  • Recommended
                                  AWESOME STAFF!!!
                                  Everyone was genuine and smiling and offering help this visit! Very impressed with Hamilton Mill HoneDepot! Thanks for employing such attentive staff. Briana at the check out lane was particularly noteworthy for her empathy and kindness! As usual she like the rest of her colleagues went above and beyond what would normally be assistance!
                                  by
                                    • Recommended
                                    always a great experience!
                                    sales cashier, Deborah, was extremely helpful. This location hands down has always been top notch
                                    by
                                      • Recommended
                                      Hamilton Mill location
                                      Employees are awesome. The best home depot around.
                                      by
                                        • Recommended
                                        Great Experience
                                        Angela and Sarah at this location are extremely helpful and friendly. Will definitely go back to this location.
                                        by
                                          Customer service
                                          I liked how I got great help from Bryan, Hannah and kent!
                                          by
                                            Great customer service - “John”
                                            One Word or “person” John. John went over and above to help me. He not only asked if I needed help, but he escorted me to the opposite side of the store and assisted me until ALL my question were answered and truly help bring resolution to my project questions. John was my angel in human flesh. I’ve NEVER received this kind of assistance in ANY shopping experience. God bless Home Depot for having awesome associates like JOHN.
                                            by
                                              • Recommended
                                              Excellent service!!
                                              Charles styles customer service is what makes me keep on coming back!!!!
                                              by
                                                • Recommended
                                                Excellent
                                                Alway like to stop here to buy what I need . Employees are very nice
                                                by
                                                  • Recommended
                                                  Awesome Associates!
                                                  Hamilton Mill Home Depot has very friendly, competent, and knowledgeable Associates! They have gone above and beyond to help me.
                                                  by
                                                    • Recommended
                                                    Exemplary Service
                                                    The manager, James, took the time to look up a "how to" video for me on replacing a range stove top. After looking at all the items I would need, he personally walked me through the isles to retrieve these needed items and made sure my check out process was fast and convenient. Could not have asked for a better Home Depot Experience!
                                                    by
                                                      • Recommended
                                                      PLENTY OF HELP LOCATING THE NEEDED PRODUCT
                                                      It’s time to get your weed preventer out! Home Depot at Hamilton Mill had the exact manufacture, bag size and plenty of stock that I really wanted. (Finally, the cold and rain seem to have slipped over a state or two leaving us plenty of sunshine and warm weather to start getting our lawns in shape). My Sales Associate and my Cashier were both wonderful! Finally! A shopping trip where EVERYTHING goes perfectly. We all know how rare that is. 🎉
                                                      by
                                                        Great customer service Best of the best
                                                        Brandon, cliff,and Danielle at the service desk absolutely rocked my home depot experience, they went over and beyond there normal job dutys to take care of me and my family. I will not shop no were else.
                                                        by
                                                          • Recommended
                                                          Charles took his time to locate a hard to find item
                                                          While I was already shopping in Home Depot today, a friend asked if I had any really large thermoses for an event this evening. So I looked on the HD website and it showed some items available at this store but no “location”. Customer Experience Manager, Charles Style, went out of his way to track some down and followed things through to check out. Wonderful and friendly service. Thank you!!
                                                          by
                                                            • Recommended
                                                            Phenomenal lock support with Bryan McFalls in Hardware!
                                                            Bryan helped me not only troubleshoot my lock problems but also opened it up for me to find the exact problem. He also tried to fix the problem at no extra charge. When we found out it was a vendor issue, he provided me with their lifetime product coverage warranty phone number via a printout, not just have me write out the number. Moreso, with my permission, he asked if I had another similar old lock which he used to help me swap out the old cartridge. Service like that provided by Bryan McFalls keeps me coming back to TheHomeDepot Hamilton Mill!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 707 reviews

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