#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 707 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (707)
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Showing 1-30 of 707 reviews
Great customer service!
Came in uncertain about what I wanted or needed and left completely satisfied and ready to proceed to next steps! All this due to very helpful employees ready to serve!
by
    • Recommended
    1 found this review helpful
    My experience with Jackson
    My experience with Jackson was extremely wonderful. His work ethics go above and beyond.
    by
      • Recommended
      1 found this review helpful
      Saved the day
      Found one remaining yard flag, which the manager gave us since there were no others available.
      by
        • Recommended
        Great customer service
        Rachel at self check out is awesome. Very helpful and happy
        by
          • Recommended
          Good store, helpful folks.
          Go there. It’s a good store.
          by
            • Recommended
            Great Service! Great People!
            Waited until mulch went on sale to order. Applied and got Home Depot credit card. Got $50 off my order due to applying. Love this store! Everyone is professional and extremely helpful.
            by
              • Recommended
              Staff was friendly
              I go out of my way to shop at this location mainly because the staff, especially Rebecca is super friendly and polite.
              by
                • Recommended
                Employee Attitudes
                Any time we visit this Home Depot the atitude and helpfulness of the employees stands out. We are never ignored! The employees approach us and ask if they can help. They are pleasant and friendly.
                by
                  • Recommended
                  Great Customer Service!
                  My son and I went into this Home Depot to get help with a cub scout project. Tom in lumbar went above and beyond to make sure we had everything we needed. The front end staff was great too.
                  by
                    • Recommended
                    Employee Appreciation
                    Zachary More was the only person who was helpful to us.We asked other employees but each replied " not my dept". Zachary is very knowledgeable in flooring. He answered all our questions, walked around getting samples for us trying to match the piece of our old carpet. He was patient and found us the perfect carpet and padding for needs. He is professional, helpful and his customer service skills are second to NONE !!! We would gladly work with Zachary in the future !! Thank you Zachary !!
                    by
                      • Recommended
                      Outstanding Visit
                      Mr. Colli and Vanessa are a true example of GREAT CUSTOMER serivce!!!!!!!!!!!! Thank you HomeDepot for hiring such great individuals
                      by
                        • Recommended
                        Wonderful staff/great stock/ open boxes!!
                        Kennedy was really helpful. And everything was in stock I needed. I recommend if a box looks like it’s been open. Double check to make sure the right item is in the box. I’m having to return something due to this
                        by
                          • Recommended
                          Knowledgeable and friendly..
                          Discussed and brain stormed creative ideas on work projects with sales help that resulted in options that are found in the resources in the store to match my budget.
                          by
                            Always helpful
                            I went to this Home Depot because I know I can always find what I need and the consistently friendly and helpful employees
                            by
                              • Recommended
                              Great customer service picking out a drill
                              Jim actually knew a great deal about the products and took the time to educate me on knew features I wasn’t familiar with
                              by
                                • Recommended
                                Great overall
                                I always have a great time visiting my local home depot. The people are awesome and the prices are reasonable.
                                by
                                  • Recommended
                                  Great Employees
                                  I just purchased a refrigerator, dish washer, stove, washer and dryer and I got a great deal. The employee that helped us was Jason and he was fantastic. He was very knowledgeable and fun to talk to. He had some great stories and made me feel comfortable during my buying process and I felt like I was making the right choices. He was great go ask for Jason when you need something.
                                  by
                                    • Recommended
                                    Such a great store and people
                                    Always a pleasure shopping at this store. Consistently have a great products and excellent customer service
                                    by
                                      So friendly
                                      Tiffany, Ashlee and Mark were super friendly and kind!! Some of the friendliest employees that have ever helped me at Homedepot kudos to them
                                      by
                                        • Recommended
                                        Nutcrackers
                                        Went in looking for a specific Christmas decoration I had seen advertised and was kindly escorted to it and they even helped carry it to my car. Can’t say enough good things about this store
                                        by
                                          Kudos to Peyton and John they are the best in the business
                                          Peyton and John in Tool Rental made my experience awesome!!! They are the best they went above and beyond went it comes to customer service. I made reservations for a box truck rental a few days before my move date for Saturday 11/19/2022 at 1:30 pm. I received a notification that my reservation was canceled. I immediately contacted Home Depot to ask why is was canceled. I spoke with Peyton who informed me that the system automatically canceled. A few hours later I received a call from Peyton letting me know that a box truck had arrived. Upon arrival both gentleman apologized for the inconvenience and explained the process. The transaction went smoothly!! They went above and beyond to take care of me as a customer. They deserve a raise!!I would recommend this store!! If you ever need anything in tool rentals go see Peyton and John they are the best!!! Thank you for an awesome experience!!!
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Best customer service
                                            Went in looking for something to keep in my car when I might need a tool or two. Very friendly staff helped me find several options and I was able to select what I wanted and check out was a breeze. Clean friendly store
                                            by
                                              • Recommended
                                              interesting place to shop, browse, and check out what's new
                                              a visit to my home depot is always enjoyable. specially because, besides shopping, i like to give my little dog a ride in the cart
                                              by
                                                Great experience
                                                I went in for supplies to build a greenhouse and the home depot employees were very helpful, specifically Todd. He helped find the plastic tarp and pipes that I needed.
                                                by
                                                  • Recommended
                                                  customer service
                                                  Waiting for 25 minutes for some one to get the wheat straw and nobody showed up.
                                                  by
                                                    Convenient Store
                                                    Had great experience with staff working in plumbing departments very helpful. Only setback is in September 2022 I had a gift card stolen in the store and no one at store level or corporate could make it right which was sad.
                                                    by
                                                      • Recommended
                                                      Helped by the best!!!!
                                                      We were helped by a very sweet day named Judy. She was so professional and extremely helpful. Her overall caring personality and willingness to help is something that is not seen everyday. Home Depot at Hamilton Mill should consider themselves very lucky to to have Ms. Judy as one of their employees!!!!
                                                      by
                                                        • Recommended
                                                        Products: Can be purchased at lower price if damaged.
                                                        I usually visit this location 2-3 times per month. Always looking to purchase damaged products: mulch, pottong soil, and/or bags of damaged rocks. Sometimess one can find good deals on clearance items!
                                                        by
                                                          • Recommended
                                                          Excellent service
                                                          I had an online order that had some complications. Amanda P was so helpful and just made the process easy for me. She really put me at ease and she was incredibly respectful. It's not common for today's youth to speak kindly much less with an emphasis on manners. I really felt appreciated as a customer and as a person. Her parents should be incredibly proud. Amanda, you are so right, kindness is free and we need more of it in the world with people just like you. Thank you.
                                                          by
                                                            • Recommended
                                                            Nice workers
                                                            Whenever I ask, I got the answer here. Thank you for nice business.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 707 reviews

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