Reviews for Hillsborough,NC #3661

Every since Home Depot moved to this location in Hillsborough it became my go to home and garden center; it works for me.

The ladies in the carpeting section were very helpful and knowledgeable. I needed a piece of carpet to cover some of the linoleum in my kitchen to enable an elderly dog to get between adjacent rooms without slipping and falling. They helped me find exactly what I needed and warned me not to use carpet tape as it is permanent and the adhesive can not be removed from the linoleum without damaging it. One of the ladies recommended that I use Velcro that is used to hang pictures to affix it to the floor. This has a side that attaches to the floor without permanent adhesive, I followed the advice and it worked out great and minimized my cost. The next time I buy carpet, I will be going there where the workers are knowledgeable, helpful, and very friendly.

Employees are generally very helpful

Great store. Very friendly and knowledgeable staff.

The customer service was very good!

This Home Depot is always clean and the employees have been helpful everytime that I needed help. So glad they are in Hillsborough.

Went to get a replacement ballast for a light fixture. After calling 2 other places that couldn't or wouldn't help me over the phone. I called the Hillsborough store and the person in lighting helped me over the phone and gave me the sku #. When I got to the store a employee helped me find exactly what I needed. I should have called the Hillsborough store first. Lesson learned. Call Hillsborough first then if they don't have it and can't get it try someplace else.

ALL EMPLOYEES WERE VERY FRIENDLY. THE ASSOCIATE THAT HELPED ME WAS GREG. HE WENT OUT OF HIS WAY TO HELP WITH FINDING WHAT I NEEDED. VERY FRIENDLY, VERY HELPFUL. WHEN I TOLD HIM THANK YOU, HE SAID YOU ARE VERY WELCOME AND SAID THAT'S MY JOB IS TO HELP CUSTOMERS WHO NEED HELP. THANK YOU GREG!

Everyone is very helpful and friendly. Store is generally clean and stocked with everything I need.

I had a very good experience at the Home Depot in Hillsborough. Douglas was very helpful! I will be shopping there again in the future. I was asked by three employees if I needed help. Amazing!!!

easy to pick out our needed products and associates available, helpful and friendly. Organized and clean environment.

Staff is very helpful and knowledgeable, especially Marsha in window coverings!

The Hillsborough Home Depot store is always clean and kept tidy as well as any store I've been in. The staff is always very helpful if I need help or have questions. Checkout is always quick and smooth. Good shopping here in Hillsborough, NC.

This store has been around for a while and provides a great service to the surrounding community. Great location, good access and good parking. The customer service is very good and the sales associates knowledgeable and friendly. This is the "go to" place for my DIY projects, lawn and garden, hardware and lumber needs.

The store is always neat, employees are great about helping and always ask if I need help. In other stores they walk right past without even speaking. Things are easy to find and this store is well stocked. I love my Home Depot.

The sore was clean, the associates were knowledgable about the products, and there was no long wait at checkout.

The associates were excellent. I would recommend this store. The associates were very helpful

Best Customer Service Ever! Friendly and Fast.

Home Depot customer service is consistently better than other home improvement chains. That is why I prefer to shop with Home Depot.

Staff is consistently helpful and interested in what I'm doing.

The Service was fantastic!!!

It is always easy to locate any items upon entering the store. However, customer care is excellent.

The people at this Home Depot are knowledgeable and helpful. They know so much.

The salespeople that interacted with me were what salespeople are supposed to be. They made me feel like my shopping there was why they were there. They were positive, helpful, and courteous. It was worth my drive from Greensboro for a product out of stock elsewhere, plus more!

Love this store! Everyone is great! I had my best experience Thursday, yesterday and today. I'm in awe of this team of people that I made sure to take the names!!!! If there was an option to give 10 stars I would! George (female) is such a great help. Had a wealth of knowledge on air filters. Didn't just ask me what size I need or send me the most expensive one like some places. She actually asked about my house, the duct system, pets, allergens, if there's a fan above the floor filter, how often I plan to change vs needing to change it, she also educated me on some products on improving the air quality in my home and what to stay away from. If it wasn't for her I would have gotten the wrong stuff and not realize I need to fix a couple things to make my home more breathable. She also noticed that I turned white and sweaty and asked about my low sugar and insisted I sit down so I don't pass out. She actually saw that I had a medical emergency taking place while I ignored the signs - I'm glad I listened. We sat down and after a few minutes we even looked online at some products she was talking about that weren't in the store. Amazing experience! Jamel was also so nice helping with price checking a product and making sure I had the right size and color I wanted. And he did it faster than ever. Literally it took like 10 seconds. He treated me like family. The set wasn't heavy, I didn't have a basket but even offered to carry it up front for me because we were all the way in the back next to the blinds and flooring. I said no thanks because it wasn't heavy or anything but he was just so happy to offer. He was super genuine. I high fived him when he found my set in the exact shade I needed!! He's the bomb! Mac went above and beyond. He made so many trips all over the store and I was shopping all over too. I finally said "hey you stalking me?" Jokingly- of course. And added so what do you do that you're all over the place? He said he works with deliveries... basically when someone places an order, he pulls it and gets it ready for the customer. I said ok and went on my way... Everytime we saw each other yesterday and today he would smile and make sure I was doing ok. He's my buddy now! Great respectful teddy bear and hard worker!!! I mean always on the go!!! Thursday, my first day there Becky Jo helped me when I was browsing, she told me they had a special on sheets. I said really? I've been looking for sheets because mine got ruined with holes and random damage etc... so she said the deal was a TWO set of sheets for $15! Twin, full and queen! I was in awe!! I needed at least two sets and I would have paid out the wazoo if she didn't talk to me. I didn't even know Home Depot sold sheets!!! Comforters that match any size also reversible on sale for $14 too!!! I'm like no way?! Cashiers jiovanna and Kena were so sweet and helped me out with smiles and instantly answered questions helping me with my budget and the items I was checking out. (I.e. Jiovanna told me my totals as I was checking out so I didn't go over my amount and with Kena I had one card that declined so I had to leave and get another card but didn't want to miss this item since it was the last one, so she held it so I can come back an hour later to get it) James with tattoos carried a heavy lattice and box for me and was very nice and truly acted like it was no problem for him and he was happy to help. This store really has great people and help really makes you leave happy and grateful. Marsha cashier was so sweet too, she didn't check me out at her register but anytime I passed by her she was smiling and eager to help me find whatever aisle I was looking for based on the confused look on my face...

This. Store is convenient, pleasant, people friendly. The prices are very reasonable as well. I can truly say on this day your employees were right on target! They didn't hesitate to ask me did I need help, although they were having a discussion among themselves. They were both polite, kind, and very knowledgeable about the products that I was inquiring about and purchased. Yes, your store was very clean, I never seen it cluttered or dirty.

This store is convenient and well stocked and a pleasure to shop with

Great store!

The Hillsborough Home Depot excels in customer service. Folks are on the floor and offer to help. This is my favorite Home Improvement store and location.

Customer service was refreshing and pleasant and ALL showed an obvious willingness to help.