#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)245-6002
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
625 Hampton Point Blvd
Hillsborough, NC 27278
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 349 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (349)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 349 reviews
Ann in appliances was most knowledgeable employee we have ever worked with. Took time and knew he...
Ann in appliances was most knowledgeable employee we have ever worked with. Took time and knew her stuff. Gave us great info
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I am very happy with this Home Depot. The employees are also very friendly and helpful. I neede...
I am very happy with this Home Depot. The employees are also very friendly and helpful. I needed help finding the Japanese beetle traps, I turned around and a staff member was right there and brought me to them.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
The store was very neat and jiovanna was very helpful although I think she's just new , thank you...
The store was very neat and jiovanna was very helpful although I think she's just new , thank you for your great customer service
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Store was clean but difficult trying to find help when needed. There should be at least one emplo...
Store was clean but difficult trying to find help when needed. There should be at least one employee in each dept at all times for customer assistance
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store has well trained and a friendly staff, one of the best I have encountered is Vanaeya. ...
This store has well trained and a friendly staff, one of the best I have encountered is Vanaeya. As a cashier, she has me smiling start to finish and that is a gift I enjoy. Thank you Vanaeya. Kim and Teresa
by
  • Verified Purchase
  • Recommended
3 found this review helpful
These people are super friendly and very helpful. I love it when you can tell that the employees ...
These people are super friendly and very helpful. I love it when you can tell that the employees love the time and effort that the company puts into their training. Maria, although pretty new to the area and to the store was awesome. Shared my praises of her performance with the assistant manager, Sam before leaving the store tonight. Keep up the good work Hillsborough Home Depot.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Most of the time I have a good experience. But the other day I had a bad experience by Kaye the ...
Most of the time I have a good experience. But the other day I had a bad experience by Kaye the cashier. Over all the other employees like Bill are nice and knowledgeable of the store and the products.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
No matter when I go to this Home Depot there is always someone right there to help me
No matter when I go to this Home Depot there is always someone right there to help me
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I purchased some lawn pavers and could not carry them in one trip, from the lady at the service d...
I purchased some lawn pavers and could not carry them in one trip, from the lady at the service desk (Rudy) to the store manager himself I could NOT have been more satisfied.
by
  • Verified Purchase
  • Recommended
John greeted me when I entered the appliance area and asked if I needed assistance. He was very ...
John greeted me when I entered the appliance area and asked if I needed assistance. He was very helpful and answered all my questions, and made the purchase process quick and easy.
by
  • Verified Purchase
  • Recommended
The shelves were bare and not stocked with fertilizers; the options were very few. The only varie...
The shelves were bare and not stocked with fertilizers; the options were very few. The only variety is in the brands. During this season (peak), I would have thought there would be greater selection.
by
  • Verified Purchase
  • Recommended
Everyone we have encountered at this Home Depot has been very friendly and helpful and we appreci...
Everyone we have encountered at this Home Depot has been very friendly and helpful and we appreciate it!!
by
  • Verified Purchase
  • Recommended
My garden department visit was very pleasant. I had 4 associates that assisted me with pleasant...
My garden department visit was very pleasant. I had 4 associates that assisted me with pleasant conversation and friendly smiles.
by
  • Verified Purchase
  • Recommended
Look forward to your shopping experience at this store. Friendly, helpful, well-stocked, and clean.
Look forward to your shopping experience at this store. Friendly, helpful, well-stocked, and clean.
by
  • Verified Purchase
  • Recommended
My favorite Home Depot. Employees are always very nice and helpful. Always find what I'm lookin...
My favorite Home Depot. Employees are always very nice and helpful. Always find what I'm looking for.
by
  • Verified Purchase
  • Recommended
No help... limited stock... plenty of dog urine. You reach your own conclusions.
No help... limited stock... plenty of dog urine. You reach your own conclusions.
by
  • Verified Purchase
The availability, attitude, and assistance of the employees was exceptionally good in this store....
The availability, attitude, and assistance of the employees was exceptionally good in this store. They gave the information that I needed to make my purchase. How much more needs to be said? This shopping experience was exceptional ! ! !
by
  • Verified Purchase
  • Recommended
Everyone greets with a smile and knows how to help when ask it has been along while sence i have ...
Everyone greets with a smile and knows how to help when ask it has been along while sence i have seen this kind of team work. Great store!!!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
I was purchasing carpet. Pamela was so professional and took the time to educate me toward the r...
I was purchasing carpet. Pamela was so professional and took the time to educate me toward the right choice. I feel comfortable with my purchase and confident that she knew what she was selling. Well done Pamela!!!
by
  • Verified Purchase
  • Recommended
Store was clean and neat. Everyone was kind and helpful. Especially the design consultant-Marsha ...
Store was clean and neat. Everyone was kind and helpful. Especially the design consultant-Marsha Blinkhorn.
by
  • Verified Purchase
  • Recommended
HIGHLY RECOMMEND BOB STURMS AND JANINE HARRISON THEY ARE BOTH EXTREMELY KNOWLEDGEABLE AND HELPFUL
HIGHLY RECOMMEND BOB STURMS AND JANINE HARRISON THEY ARE BOTH EXTREMELY KNOWLEDGEABLE AND HELPFUL
by
  • Verified Purchase
  • Recommended
An employee asked if I needed help with my cart holding several bags of mulch. He was very nice a...
An employee asked if I needed help with my cart holding several bags of mulch. He was very nice and helped me as I purchased more items then he went to checkout with me and pushed the cart to the car. He loaded the items for me. I appreciated the service!
by
  • Verified Purchase
  • Recommended
This Home depot store has got to be the friendliest and most helpful store I have ever been in. ...
This Home depot store has got to be the friendliest and most helpful store I have ever been in. Thank you Janine and Greg for your jovial willingness in helping me find the right tool chest!
by
  • Verified Purchase
  • Recommended
The store was clean and well organized. All the employees were very helpful with assistance for ...
The store was clean and well organized. All the employees were very helpful with assistance for finding products. We are new to the area and everyone went out of their way to help us out with advice and suggestions. Our cashier, Kay, was very kind and gave us great tips about this area.
by
  • Verified Purchase
  • Recommended
store is mostly nice
store is mostly nice
by
  • Verified Purchase
  • Recommended
My experience centers around the PRO-DESK. Janine, Pedro, & Bob have been an absolute delight to ...
My experience centers around the PRO-DESK. Janine, Pedro, & Bob have been an absolute delight to deal with in call ahead for information ans help before I get there. Many times they have had products ready for me because of time considerations. I know this is not always possible, but I guess I have been fortunate to have the timing right. Jan(a man) has also been a great help with his knowledge of the store & especially his department. Cannot leave out Mike & the other a little older guy......Sorry cannot remember his name, but they are always ready to assist in the PAINT Dept. EXCELLENT, Quality products & PRICES!!! How can we go wrong with a CREW LIKE THESE PEOPLE!!!!!
by
  • Verified Purchase
  • Recommended
All the girls at the Flooring Department are amazing.Pam,Becky & Sonya will take care of you like...
All the girls at the Flooring Department are amazing.Pam,Becky & Sonya will take care of you like family!!!!
by
  • Verified Purchase
  • Recommended
Great store with very friendly staff willing to take the time to help you. There are some very at...
Great store with very friendly staff willing to take the time to help you. There are some very attractive cashiers.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are always friendly and ready to help whenever needed.
Employees are always friendly and ready to help whenever needed.
by
  • Verified Purchase
  • Recommended
Lousy customer service. Employees don't mind sending you all over the store, from one employee/de...
Lousy customer service. Employees don't mind sending you all over the store, from one employee/department to another, to try to get an answer to a question, or more likely, not get an answer to your question. They don't seem to be able to put themselves in the position of the customer to understand the experience they provide. Lots of employees walked past me today (at least 9 in 15 minutes), 1 said hello and none asked if they could help. Drive to the Durham store or go to Lowes.
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 349 reviews

Nearby Stores

3701 Mt Moriah Rd

Durham, NC 27707

8.78 mi

Tool & Truck Rental

(919)419-3400

Pro Service Desk

(919)419-3406

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1700 N Pointe Dr

Durham, NC 27705

9.30 mi

Pro Service Desk

(919)620-4004

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2771-t Kirkwood Drive

Burlington, NC 27215

21.45 mi

Tool & Truck Rental

(336)222-2588

Pro Service Desk

(336)222-2582

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm