Reviews for Kingston/Ulster #1227

Home Depot Kingston NY , pro-desk is by far #1 in my humble opinion. We service over 10 counties in NYS and this store is the best !

I was looking for a specific item and Jen spent 15 minutes making sure I found what I needed. She is a keeper as I have avoided the rudeness of Home Depot for years. She changed my thoughts on that! I will be back.

Everytime I cost this Home Depot the staff is very friendly, helpful and I appreciate how well organized the store is.

I hrenovate complet house with home depo holding my hand the right thing wen i need them school house road saugerties painted lot off house insyall 275 sqr roofing big projet so more

Bought flooring and arranged installation at the Kingston Home Depot. They were kind, professional, organized, honest and well priced! Process smooth as silk. Come to this Home Depot. They're awesome! And Friendly!

Dirty, poorly organized and rude employees. Like the trifecta of awful. Normally I enjoy Home Depots but this location is really bad.

We purchased an Electrolux Washer ELFW7637AW with Pedestal from Home Depot in Kingston NY August 2023. Excellent experience. Washer is great.

She answered my questions and was knowledgeable

My wife and I had help from store employee who listened to us about our project. He offered advice along with dimensions for our project. He showed us what we needed and saved money and time. Finished the project the way we envisioned it. Phil M.

SHORTAGE IN THE WORK FORCE SHOULD NOT BE TRANSLATED IN TO BAD COSTUMER SERVICE.

The staff was ready to help with any questions . The gentleman. Yvonne was very helpful and pleasant to deal with

The kingston store has friendly and knowledgeable staff and everything I need for my home repairs

I have found the people who work at Home Depot to be wonderful. On one particular trip, Donnet and Delphina helped with a bunch of returns and they were amazing, very thorough yet efficient at the same time. They seemed to generally care. It made the whole experience really pleasant.

WE BOUGHT ALL THE BLOCKS FOR THE 2 RETAINING WALLS BUILD AT 796 ULSTER LANDING ROAD IN SAUGERTIES (HOUSE-PROPERTY STILL UNDER MORE CONSTRUCTION)

I am a semi retired contractor specializing in renovation and live about 45 miles from Home Depot. Many of basic needs are taken care of locally but when I need specialty items Home Depot is my first choice. Store usually has a good selection of, for instance, electrical and/or plumbing fixtures reasonably priced and in stock that I would otherwise have to special order. I also find it to be my most usual place to find good tools.

Neither chop saw nor sheet goods saw were working the day I was there.

This is the best Home Depot store that ever existed!

We came from Albany to get an item we could not get near our home. The staff was great.

I'm in home depot all the time and I always receive excellent customer service. The employees go above and beyond and they don't receive enough gratitude. I would recommend 100%

Last 2 years I’ve gotten constantly screwed with my purchases. Refused a proper refund, plants died and Home Depot wouldn’t honor they’re warranties for them.

Good guy. I would give him a raise.

You had to either walk to one end of the store or the other to pay with cash today. Only registers open in the middle of the store were self checkouts that were "credit only" which is ridiculous. Home Depot and 1 other store are the only places I see at all that believe there is a coin shortage. You shouldn't make you customers have to walk to the end of the store to pay for their items.

People there actually care and help you.

Big shout out to Diane in Flooring in HD Store #1227, Kingston, NY. Diane is extremely knowledgeable and experienced, both about the product and the HD ordering process, and was able to guide us through the many choices in our flooring project. She has a strong desire to help and an incredible customer service ethic. The other flooring staff couldn't help - didn't know much, didn't care and were just dialing it in. Diane is a shining jewel who deserves special honor and recognition.

I had a return that was handled quickly and friendly.

While shopping for Pavers at home Depot we stopped to look at the electric lawn movers... Yvonne the cashier there saw us looking and told us one of them was on sale. That got us talking and before I knew it I was the owner of an electric lawn mower thanks to Yvonne's helpful info.

This store has gone down hill and now it’s even worse when they have no one at the checkouts and expect you to do the employees job. For those who want self checkout good for them when I shop I prefer not to have to work after I shop by trying to scan everything I just found in there store.

Great service with a smile! The associates are friendly, knowledgeable and courteous. I highly recommend this store location. I’m very happy and satisfied with my purchases.

Employees snatch the items from your hands at self check out even after politely telling them "no thanks I can check my self out"(third time this week). Very pushy and rude. If the store is having a theft problem at self checkout then they should open normal registers and close the self checkout, not assault customers who shop at the store 5 days a week.

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