#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)207-5404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13929 Manchester Road
Ballwin, MO 63011
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Customer Store Reviews

  • 4.8 out of 445 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (445)
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Showing 1-30 of 445 reviews
Helpful, friendly employees
We are not handy and the employees at this store are always great about answering questions and finding the items we need to do our project. This is my favorite Home Depot in the area.
by
    • Recommended
    Great shopping experience
    We can in for cabinet hardware and found exactly what we wanted. We also have purchased paint for our cabinets.
    by
      • Recommended
      good service
      beeen shoping home depot for 20 years and pay my bill in full every month
      by
        • Recommended
        Above and beyond.
        I went to HD Ballwin to buy wallboard because they said I could cut it there so it would fit in my car. I arrived with my tape, pencil and utility knife and the nice guy at checkout called ED to load it on my cart. ED then went and got a T-Square for a straight cut, ED then cut the board for me and stacked it on my cart. Without even asking! Then directed me to everything else I needed. How great is that!! Thank you ED -give him a raise!!
        by
          • Recommended
          Above and beyond!
          I came to the store to purchase wallboard. The store told me I could do so. Ed came and helped me load it and not the cart, got be a T-Square, then cut it for me, ED was amazing. So helpful! Great store!
          by
            • Recommended
            Great service!
            I visited this store today to find a smart thermostat for my home. I was met by a young lady who asked if she could help me. When she didn’t know how to direct me to what I was looking for she directed me to someone who could. The product was easy to find. The young man who got it for me helped me set up a credit card which saved me a lot of money. The store was very neat.
            by
              • Recommended
              Great Customer Service!
              Mike (in Appliances) was friendly, knowledgeable & efficient. We had an excellent overall customer service experience. Thanks Mike!
              by
                • Recommended
                Great employees
                Employees were helpful kind and went beyond the call of duty.
                by
                  • Recommended
                  Fantastic customer service
                  Love the employees at this store. Everyone is so helpful from walking in to checking out.
                  by
                    • Recommended
                    Personal Service
                    I recently had knee replacement surgery and needed some items from Home Depot. An employee graciously looked at my list, got a shopping cart, and shopped for me quickly. He also checked me out. I asked to speak with his manager. He called her, and she came right over to check-out where I "sang" his praises. This might not be a regular occurrence at Home Depot, but to accommodate me was so heart warming. Glad I'm a stock holder!
                    by
                      • Recommended
                      Amazing customer servicd
                      When you go here ask for Baileigh she is amazing and will take care of you!
                      by
                        • Recommended
                        Greatcemployees
                        Beth in the window and door department is so friendly and knowledgeable. She made my purchase decisions very easy for me. Beth and Baileigh at customer service were so friendly and efficient with my two separate purchases. Art in flooring was great at explaining and pricing out carpet for a near future purchase. Thank you Home Depot for a great experience in 11/12/2923
                        by
                          • Recommended
                          Doors
                          Kyle Wall was wonderful to work with while placing our screen door order. As well as Errol Jones up at the register was fun an engaging.
                          by
                            • Recommended
                            One employee sure stands out
                            I really appreciate the assistance Errol Jones provided me in two different visits. He was helpful and knowledgeable for problems I had.
                            by
                              • Recommended
                              Well stocked
                              I always find what I’m looking for and staff is very helpful.
                              by
                                • Recommended
                                Superior Store
                                In this day and age, it's unusual to shop for needed items and drive home smiling. However, every time we purchase items at Home Depot on Manchester Road, we leave lighthearted and happy with our choice to buy at this establishment. We find a large variety of products neatly displayed and the staff go out of their way to accommodate every customer.
                                by
                                  • Recommended
                                  Wonderful cashiers
                                  We were checked out by Errol Jones he is a wonderful cashier and you need him to take care of people like me who HATE self Checkout
                                  by
                                    • Recommended
                                    Love Manchester Home Depot
                                    One of the best experiences I’ve ever had in buying such a big purchase! The quality of customer service went above and beyond! Although this particular location is a little further from my house…I will go back just because of the way I was treated and felt like a valued customer! You are greeted when you come in and thanked as you leave with the highest of sincerity! Thank you Manchester Home Depot - see you soon!
                                    by
                                      • Recommended
                                      Great customer service
                                      The customer service desk made my transaction seamless and easy
                                      by
                                        • Recommended
                                        Great selection of plants
                                        We shop at all of the home stores in the area, and we agree, the Home Depot #3004 offers the best selection; today, our selection was for plants. Their plants are healthy and well priced.
                                        by
                                          • Recommended
                                          Exceptional Service
                                          Employees are courteous and seek out their customers to assist them. Great experience.
                                          by
                                            • Recommended
                                            Great employee
                                            I couldn’t remember my password for my home depo app to bring up my veterans discount. Without being asked Hamzah looked up my info so I could get my discount and he thanked me for my service . So nice to hear from a young man. Here’s one young man that was willing to work and act like he enjoyed his job!!
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Baileigh at the customer service desk was a huge help and helped make a bad situation so much better! Thanks for staying cool and helping me with my product, even if I was being very nit picky.
                                              by
                                                • Recommended
                                                Great store
                                                Nice selection. And for items that cannot ship to home (for free) it is nice to be able to pick up at this store. Employees are helpful.
                                                by
                                                  • Recommended
                                                  Exceptional employees
                                                  Went to the store to buy a heater, inventory showed 12 but couldn’t find anywhere in the store . Then asked Bobby at the store I shopped went the extra mile to find the products I wanted
                                                  by
                                                    • Recommended
                                                    Friendly helpful staff
                                                    The workers here are extraordinarily patient with me and very knowledgeable
                                                    by
                                                      • Recommended
                                                      Nice and clean location
                                                      I come to this location regularly and usually it's clean and organized
                                                      by
                                                        • Recommended
                                                        great work
                                                        Wonderful experience shopping
                                                        by
                                                          • Recommended
                                                          Helpful employees
                                                          My fiance and I brought in damaged flooring that we had. The item ended up being discontinued and none of the stores arpu d had it in stock. Amy was very helpful and fou d us an alternative route to go and we couldn't thank her enough!
                                                          by
                                                            • Recommended
                                                            Superb customer service
                                                            Paint department employee, Baileigh, extremely helpful and knowledgeable.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 445 reviews

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