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Filter Reviews By:Rating, Profile, Gender, Age (505)
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Showing 1-30 of 505 reviews
Sep 17, 2023
Great customer service from Andrew M
I was a little frustrated when I first got there because I had called ahead to see if they had the lights I wanted in stock, was told yes only to find out that they actually didn't have them in store. However, there is power in good customer service and Andrew M is the example of that
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Recommended
Sep 6, 2023
Friendly and helpful
Received what I consider exceptional customer service. I asked Derrick with help with finding plumbing and electrical supplies. He was friendly and enthusiastic. Actually gave me the impression he enjoys helping customers.
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Sep 2, 2023
Angelina, George and Andrew - the winners
We could not imagine three more helpful people than Angelina, George and Andrew at the Matthews Home Depot on a busy Labor Day Saturday holiday weekend, 2023.
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Recommended
Sep 1, 2023
Great customer service
Andrew M who you need to find to help with anything!
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Recommended
Aug 22, 2023
Great
Great service. Amazing attitudes.
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Recommended
Jul 28, 2023
Very helpful cashier
I found all what I needed, I was in and out in less than 15 minutes. Employees were helpful and professional. Thank you guys.
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Jul 12, 2023
Rock Star Service
Wendy went above and beyond! Helped me get my flooring, fan and Wax ring… then rang me up and orchestrated the loading of my flooring! Shawn in flooring did all the heavy stuff! Man on the phone that got my flooring pulled together, thank you, I’m sorry I forgot your name.
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Recommended
Jun 18, 2023
Grateful
I have been shopping in THE HOME DEPOT for many many years and am so GRATEFUL that I know there is always great value there. Fair pricing. Friendly and knowledgeable employees
No worries about delivery. Very respectful DELIVERY men.
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Recommended
Jun 11, 2023
Convenient Home Improvement Store
The Matthews Home Depot Store is very convenient to my home in Mint Hill. Access to the store is very accommodating, as there is a traffic signal on Matthews Township Parkway which allows safe and efficient in and out. The parking lot is large and close to the store. One can park near the part of the store where the desired products are located.
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Recommended
May 30, 2023
Great Selection of Cleaning Products
This place has any kind of cleaning product that a person would need.
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Recommended
May 26, 2023
Very kind employees
Extremely helpful and friendly employees specifically Landon and CJ. They both are very knowledgeable about the products and answer all my questions. I would definitely come in and ask to speak to one of the two if you’re needing help.
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Recommended
May 25, 2023
Great customer service agent at self checkout
The customer service I received from Jazz at self-checkout was outstanding. Jazz was attentive, knowledgeable, and went above and beyond to address my concerns. I highly recommend their exceptional service to anyone in need.
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Recommended
May 12, 2023
Plenty of merchandise
This store always has all the products you need on hand.
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Recommended
May 7, 2023
Friendly staff
Store was organized. Staff was helpful and friendly.
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Recommended
May 4, 2023
Excellent
I think Rosa should do the hiring for new employees to make sure they have the same qualifications as her lol
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Recommended
Apr 27, 2023
New Fridge
Purchasing a new fridge was so quick and easy because of the helpful staff.
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Recommended
Apr 21, 2023
Excellent Employee in the garden center
I just wanted to make it a point to say that Michael Hamilton was one of the most professional employees I have ever met at a Home Depot. He was respectful not only verbally, but in the was he dressed and presented himself. He swept his area when there was no customers at his register, as well as wiping down his counter. Some people may not appreciate him, and think he is just working a register, but I was taught to do the best job you can no matter what job you are doing, and he exemplified that. If more people conducted themselves like Michael, the world would be a better place. He made my day better because he took the time to show respect and be helpful, enough so that I went out of my way to tell him so.
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Apr 19, 2023
Best Home Depot in the Area
This store has the best employees of any Home Depot in the region.
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Recommended
Apr 18, 2023
How to Lose a Decent Business Reputation
This store is severely understaffed, and apparently rudeness toward customers is tolerated. I suspect a high employee frustration level.
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Apr 14, 2023
Service Desk
The employees that work at the customer service desk are so helpful and friendly.
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Recommended
Apr 12, 2023
Positive Shopping Experience
I went to Home Depot to pick up a couple of items. The staff was friendly & helpful.
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Recommended
Apr 7, 2023
Lots Of Inventory
This story has a lot of everything.
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Recommended
Apr 5, 2023
Excellent Service
The employees are so nice.
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Recommended
Mar 29, 2023
To much stuff on the shelves
This place has way to much stuff on the very top of their shelves. Why do they order so much inventory that they don't sell?
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Recommended
Mar 25, 2023
Great Service
This store has excellent service and great employees.
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Recommended
Mar 6, 2023
Linda is an amazing employee
Yesterday when shopping at Home Depot, I had the best experience. Linda helped me and was so helpful and nice, she made my trip very easy. My cashier was delightful as well. Well done!
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Mar 5, 2023
Too Much Inventory
This store has too much inventory. It's practically falling off the shelf.
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Recommended
Mar 3, 2023
Great
Everyone was friendly and helpful
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Recommended
Feb 27, 2023
Amazing and knowledgeable employees
I am so used to going to a store and knowing when a worker does not want to be bothered. Not this store, they are so knowledgeable on their inventory and their customer service is A class. I know I will be help which makes my life easier and theirs in an efficient amount of time.