#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(469)633-7062
Tool & Truck Rental(469)633-7095
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5995 Eldorado Pkwy
Frisco, TX 75033
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 547 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (547)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 547 reviews
Best prices anywhere on most anything they carry
Best prices anywhere on most anything they carry
by
  • Verified Purchase
  • Recommended
Loved working with Omar, Austin, and a slew of other team members. Great support. Great math skil...
Loved working with Omar, Austin, and a slew of other team members. Great support. Great math skills. Great help overall. Keep rocking guys. We love that u are able to help us during the pandemic. Thank you HDepot for continuing to invest in the employees.
by
  • Verified Purchase
  • Recommended
I needed quite a bit of help getting a lot of parts together to install a shower, toilet and hot ...
I needed quite a bit of help getting a lot of parts together to install a shower, toilet and hot water heater for my new home. A gentlemen who goes by "Joe the Plumber" was the best Home Depot employee I've ever encountered. He amassed an entire team to help me! It took him, a forklift and four other employees to get things together and loaded onto my truck. Without his efforts they might have missed out on a $1000+ sale. Great job, Joe!
by
  • Verified Purchase
  • Recommended
Been going to this store for 13 years, and I love this place. People always want to help and avai...
Been going to this store for 13 years, and I love this place. People always want to help and available for advise
by
  • Verified Purchase
  • Recommended
Do not go here if you are a builder trying to buy large quantities. The building isles are so ja...
Do not go here if you are a builder trying to buy large quantities. The building isles are so jammed with carts full of unstocked merchandies that you can barely get down some of the isles.
by
  • Verified Purchase
excellent customer service and very courteous staff..
excellent customer service and very courteous staff..
by
  • Verified Purchase
  • Recommended
Today Mark in plumbing helped me out and literally saved me hundreds of dollars in plumbing repai...
Today Mark in plumbing helped me out and literally saved me hundreds of dollars in plumbing repairs. Great guy with knowledge and a heart!
by
  • Verified Purchase
  • Recommended
We needed to change the delivery date for our refrigerator. The staff member who helped us took ...
We needed to change the delivery date for our refrigerator. The staff member who helped us took care of all the details to do that.
by
  • Verified Purchase
  • Recommended
Great Store, convenient location. Almost every time we go there we can fine what we are looking for,
Great Store, convenient location. Almost every time we go there we can fine what we are looking for,
by
  • Verified Purchase
  • Recommended
It’s nice to have employees available to give customer service! Everyone was sooooo helpful ! S...
It’s nice to have employees available to give customer service! Everyone was sooooo helpful ! Snd hats off to Melissa our cashier for going over and beyond to give EXCELLENT SERVICE! We’ll be back!
by
  • Verified Purchase
  • Recommended
No need to look anywhere else for a hot water heater best price by far.
No need to look anywhere else for a hot water heater best price by far.
by
  • Verified Purchase
  • Recommended
I prefer coming to this store instead of any others. They always have a better variety of flowers...
I prefer coming to this store instead of any others. They always have a better variety of flowers/plants than any other Home Depot Ive been to.
by
  • Verified Purchase
  • Recommended
GREAT Store... Friendly Staff
GREAT Store... Friendly Staff
by
  • Verified Purchase
  • Recommended
Got to the checkout and Jose made the whole process sooooo simple! Could not have asked for bett...
Got to the checkout and Jose made the whole process sooooo simple! Could not have asked for better customer service. Thank you Jose!
by
  • Verified Purchase
  • Recommended
Warning; do not purchase water heater with home installation from Home Depot. Rip off.
Warning; do not purchase water heater with home installation from Home Depot. Rip off.
by
  • Verified Purchase
I have shopped this store for paint, hardware, tools, garden etc. Always good. Employees are co...
I have shopped this store for paint, hardware, tools, garden etc. Always good. Employees are courteous and helpful. Paint Dept. very good and matching paint color.
by
  • Verified Purchase
  • Recommended
Store had what I needed. My local store didn’t have the table saw I needed but made a trip up to ...
Store had what I needed. My local store didn’t have the table saw I needed but made a trip up to Frisco and was worth the drive.
by
  • Verified Purchase
  • Recommended
Everyone that we interacted with were helpful and knowledgeable. Every question answered quickly ...
Everyone that we interacted with were helpful and knowledgeable. Every question answered quickly when asked.
by
  • Verified Purchase
  • Recommended
There was glue spilled on the floor and the manager did not seem to care that it ruined my orthop...
There was glue spilled on the floor and the manager did not seem to care that it ruined my orthopedic $116 pair of shoes.
by
  • Verified Purchase
Excellent selection of items!! The store associates were above par and made shopping a comfortabl...
Excellent selection of items!! The store associates were above par and made shopping a comfortable experience for me.
by
  • Verified Purchase
  • Recommended
The sales person was friendly and very helpful. Although the washer/dryer were not in stock it t...
The sales person was friendly and very helpful. Although the washer/dryer were not in stock it took little time for the order to be finished and a date to be set for delivery. The store was well stocked and neat.
by
  • Verified Purchase
  • Recommended
Mikayla was great and very helpful at the store
Mikayla was great and very helpful at the store
by
  • Verified Purchase
  • Recommended
Poor customer service and even worst management. They wasted my time waiting for saw machine oper...
Poor customer service and even worst management. They wasted my time waiting for saw machine operator and he never came. Avoid this location.
by
  • Verified Purchase
It it Good and available all required items for house hold
It it Good and available all required items for house hold
by
  • Verified Purchase
  • Recommended
The North Frisco Home Depot store is always stocked with the items I'm looking for. The employees...
The North Frisco Home Depot store is always stocked with the items I'm looking for. The employees are friendly, helpful, and knowledgeable. I have been shopping there for over 5 years and will continue to shop there for my home improvement needs.
by
  • Verified Purchase
  • Recommended
At check out the cashier, Makenna, was extremely helpful as I had a large item that had been open...
At check out the cashier, Makenna, was extremely helpful as I had a large item that had been open and we checked to make sure everything was there.
by
  • Verified Purchase
  • Recommended
All associates are kind and most of them are knowledgeable. I like their service which is not com...
All associates are kind and most of them are knowledgeable. I like their service which is not comparable with their competitors.
by
    • Recommended
    Even on a Saturday, everything was clean and not too crowded. Staff is always friendly and ready ...
    Even on a Saturday, everything was clean and not too crowded. Staff is always friendly and ready to help.
    by
    • Verified Purchase
    • Recommended
    Staff was helpful when tracked down. Got a surprise when opening sander box at home , it was a re...
    Staff was helpful when tracked down. Got a surprise when opening sander box at home , it was a retuned tool and had saw dust inside it...
    by
    • Verified Purchase
    Huge Shout Out to Tristan in Lumber! I approached Tristan as I was getting ready to check out an...
    Huge Shout Out to Tristan in Lumber! I approached Tristan as I was getting ready to check out and asked him if he could help me find a box fan before checking out. He enthusiastically agreed to help me find the fan. He looked in several places, but was unable to initially find the fan. He recruited Courtland and Ron in this endeavor. They checked the computer and confirmed the fans were in stock, however their location was unknown. Tristan and I went on the hunt for the fan while my husband and Ron when in search in a different part of the store. We eventually found the fan at the back of the store at the very top of the shelf. Tristan refused to give up. He wanted to make sure I left the store with the requested product. He was truly amazing. This goes above any customer service experience I’ve ever encountered within the retail setting. Thank you Tristan!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 547 reviews

    Nearby Stores

    Find Another Store

    4450 W. University Dr.

    Prosper, TX 75078

    3.90 mi

    Tool & Truck Rental

    (469)296-1816

    Pro Service Desk

    (496)296-1814

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    4600 State Hwy 121

    Plano, TX 75024

    5.64 mi

    Tool & Truck Rental

    (972)377-1404

    Pro Service Desk

    (972)377-1410

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    252 N Custer Rd

    Mckinney, TX 75071

    6.44 mi

    Tool & Truck Rental

    (972)548-5108

    Pro Service Desk

    (972)548-5102

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm