#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)450-0300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2435 Lafayette St
Santa Clara, CA 95050
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Customer Store Reviews

  • 4.6 out of 321 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
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Always a great place to shop, and special order
by
    • Recommended
    Sales person was great!
    Desiree, the sales cashier, was great. She helped me locate what I was looking for and gave me the sale price. I was very grateful for her assistance.
    by
      • Recommended
      Great Customer Service!
      I went in and purchased a Samsung Washer and Dryer. Thanking the Sales Attendant for excellent service and and a speedy process! It's awesome when it doesn't take a long wait to get in and out. Thank you Home Depot until next time!
      by
        • Recommended
        May I nominate the employee of the month?
        I was looking for this particular product at the store, but no one could help me find it, and the website keeps crashing every time I click "store map" to locate the item. Luz, who spent a good amount of time, walked half of the stores, went above and beyond to make sure I get the product I want and put a smile on my face!
        by
          Waited over 10 minutes for a manager for Veterans discount... never received assstance.
          Stood as self-checkout waiting for a manager to add my Veterans discount. Manager was oblivious to the employee asking for her assistance. Stood there fo 10 minutes waiting for manager to acknowledge I was waiting for my discount, never received managers attention. Finally got tired of waiting, while holding the line up, decided to just pay full price. Happy Veterans Day.
          by
            1 found this review helpful
            Best shopping center at the heart of silicon valley
            I shop at this store for 10 years as foreigner. Homedepo helped a lot of my home improvement and projects. Saved a money and efforts to find the correct item for home and garden. I had a great shopping experiences at every time and season.
            by
              • Recommended
              Trey provided outstanding customer service
              I will certainly shop here again in the garden center and will definitely look for Trey. He is amazing.!!!!!
              by
                • Recommended
                Ordering windows
                This year we order windows .HD promised a date when windows arrived.Windows came before the date and Home Depot did call us windows are here!!!
                by
                  • Recommended
                  Window order
                  Special thanks to Nancy(don't remember her last name), who helped me to order a retrofit window. Very helpful and professional
                  by
                    • Recommended
                    Great Store super friendly employees
                    I buy a lot from this store and we'll pleased with there products
                    by
                      • Recommended
                      Home Depot the home repair store
                      I am retired, and I always have enjoyed going to Home Depot to purchase the things I need in order to make repairs on my home.
                      by
                        • Recommended
                        Customer Service Personnel
                        This store has good customer service. It is much improved. People are courteous and helpful. If they don’t know the answer, they will find someone who can answer.
                        by
                          • Recommended
                          Awesome experience
                          Great experience. Walked in and got what I needed and checked out in about 3 minutes. Diamond S was very helpful with my issue. Great employee. Thank you for being a great employee even though corporate is horrible.
                          by
                            • Recommended
                            Excellent Store
                            Very satisfied with the stuff bought from this store.
                            by
                              • Recommended
                              Exllent management .
                              I bought many items from difference Home Depot and this store with Exllent management great selection of staff is special store to me.
                              by
                                wall hooks
                                Home depot don't sell rubbing alcohol for the wall hooks that require no drilling.
                                by
                                  • Recommended
                                  Michell needs urgent training on customer service.
                                  I went to the return department and Michell denied me service because I didn’t want to place my small items from my cart to her desk. I guess she had back problems or just to lazy to incline a bit. Items were not more than 1 pound.
                                  by
                                    Great casheirs
                                    Jackie was a great help. Her and 2 other girls Desiree & Stephanie were really friendly and made the check out experience fun. You can tell they really like working there!
                                    by
                                      • Recommended
                                      Friendly staff
                                      This is my favorite HD store, althought it is not the biggest. It has the most friendly staff who take time to answer questions.
                                      by
                                        • Recommended
                                        Great staff and product selection for a small HD
                                        The staff always helps and is friendly
                                        by
                                          • Recommended
                                          Great features
                                          I just bought door lock hardware and it was great item. You can re-key the item and the item looks very good. Also the staff when I consulted is very accomodating and helpfull in my concern.
                                          by
                                            • Recommended
                                            FRIENDLY CUSTOMER SUPPORT.
                                            FRIENDLY HELPFUL CUSTOMER SUPPORT.
                                            by
                                              • Recommended
                                              worst customer service.
                                              Me and Husband where making a large purchase. As we where checking out my credit card wasn't going through. The manager was not helpful at all, it was a very unpleasant experience. He wouldn't give us an opportunity to pay at a different cashiers, he treated us with disrespect. Told us to leave to get out. I felt because we are hispanic he downgraded us. If it was an American he wouldn't treated them the way he treated us. My husband always goes to Home Depot to make big purchases. I will never come to this specific store.
                                              by
                                                Lower shower door seal
                                                I needed to replace a waterproof door seal along the bottom edge of my shower door and had ZERO expectations of finding this part at any DIY store. Surprisingly I went to the door department and explained my situation to the person there (Allison) and she led me to EXACTLY what I needed. This was a great surprise since the shower door company I bought the shower door frame & door was no longer in business
                                                by
                                                  Helpful Lumber Employees
                                                  I went to buy several sheets of OSB and other plywood, but needed cuts to bring them to the proper size. Oscar helped me make these cuts with no complaints and was very precise as well. Will definitely go back for other home improvement needs!
                                                  by
                                                    • Recommended
                                                    friendly professionals
                                                    staff in this store I met are friendly and professional
                                                    by
                                                      • Recommended
                                                      EVERYTHING GREAT! BEST...
                                                      A TRUE JOY, EVEN IF SHOPPING TO PURCHASE AT A LATER TIME. BUT, OFTEN, I END UP LEAVING WITH SOMETHING ANYWAY!!:) MOST CARING AND HELPING. KNOWLEDGEABLE EMPLOYEES! SMILES COME EASY & VERY CURTIOUS! GREAT SELECTION OF EVERYTHING, WOW! VERY CLEAN, JUST A REAL CLASS ACT! :)) I PRAY FOR THE BEST FOR THEM ALL ! MORE THANKS THAN CAN SAY ! THANK GOD FOR THIS HOME DEPOT!:) NOT ALL ARE AS SUPER:) I PREFER HOME DEPOT TO OTHER SUCH STORES; AND THIS ONE RANKS AT THE VERY TOP! :))
                                                      by
                                                        • Recommended
                                                        Lincoln is the Man
                                                        If you need something handled at Home Depot you need to go to the Santa Clara Home Depot store #0630 and go see Lincoln at the Pro Desk. He has been at this same Home Depot for more than the 8 years I’ve been going to this store. If you have been at other Home Depot’s and have not been satisfied with the service that has been provided by the other stores, give the Depot one more chance by going to the Santa Clara Home Depot and seeing Lincoln at the Pro Desk. I can pretty much assure you that if the problem is rectifiable by Home Depot he will get it handled for you.
                                                        by
                                                          • Recommended
                                                          Great Service
                                                          My experience at Santa Clara Home Depot has always been very good ! I decided to take a minute to express my views to keep this store a thumbs up for great service all the years I have shopped here! Keep up the good work Santa Clara Home Depot!!!
                                                          by
                                                            • Recommended
                                                            Most & Best in ALL Ways!!:))
                                                            So Thankful for our so helpful & friendly customer care team! They go ABOVE & BEYOND with Smiles!! Great selection in seems all categories! Inside & in Amazing Nursery!! It is So blessed a place.. Come on in! You'll come again & again!! :)) As I...
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 321 reviews

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