#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)450-0300
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2435 Lafayette St
Santa Clara, CA 95050
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Customer Store Reviews

  • 4.6 out of 321 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
great service and very convenient.
great service and very convenient.
by
  • Verified Purchase
  • Recommended
great store, great service, best prices... I will be back!
great store, great service, best prices... I will be back!
by
  • Verified Purchase
  • Recommended
great store, awesome service and very convenient.
great store, awesome service and very convenient.
by
  • Verified Purchase
  • Recommended
We are seniors and had to go to Home Depot today to buy a product. To cashiers, one worked in s...
We are seniors and had to go to Home Depot today to buy a product. To cashiers, one worked in self checkout and controlled the self checkout in addition to helping me with a problem. The other Cashier in returns named Sandra was so super nice just as the one in self check out but I do not recall her name. Another gentleman in the store helped my husband load the product in the cart. Everyone could not have been any nicer and were EXCELLENT!
by
  • Verified Purchase
We’re browsing on the refrigerators on display, we’re about 30mins waiting for a sale associate o...
We’re browsing on the refrigerators on display, we’re about 30mins waiting for a sale associate on that area but nobody is around, then we decided to seek assistance at the customer service desk, Madalyn C. Went above and beyond on helping us out, as soon as she heard that we want to buy ref, She offered her assistance without any hesitation, she walked us back to the appliance area and assisted us to pick the appliance that we want without any pressure.
by
  • Verified Purchase
  • Recommended
THIS STORE IS THE BEST OF IT'S KIND! :)) FROM THE ORGANIZATION, AND CLEANLINESS, PRODUCTS IN ALL ...
THIS STORE IS THE BEST OF IT'S KIND! :)) FROM THE ORGANIZATION, AND CLEANLINESS, PRODUCTS IN ALL AREAS, SATISFYING SELECTION, OVERALL FEEL & LOOK..BUT, EVEN MORE IMPORTANT, ARE THE MOST FRIENDLY, KNOWLEDGEABLE HELPERS WHO CAN MAKE YOUR DAY, FEEL MORE THAN OK!!:)) THANK YOU ALL & GOD BLESS...
by
  • Verified Purchase
  • Recommended
I came many times during our renovation project and bought all the kitchen appliances from this s...
I came many times during our renovation project and bought all the kitchen appliances from this store with the help of a very nice employee.
by
  • Verified Purchase
  • Recommended
Found what I needed. Helpful people. Convenient location (for me.)
Found what I needed. Helpful people. Convenient location (for me.)
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff. They always have what I need.
Friendly and helpful staff. They always have what I need.
by
  • Verified Purchase
  • Recommended
Sandra was so helpful and a great store customer service rep....
Sandra was so helpful and a great store customer service rep....
by
  • Verified Purchase
  • Recommended
This is my favorite store. I visited this one more than other Homedepot. Very organized and friendly
This is my favorite store. I visited this one more than other Homedepot. Very organized and friendly
by
  • Verified Purchase
  • Recommended
very convenient location and availability of products
very convenient location and availability of products
by
  • Verified Purchase
  • Recommended
when you go to store if you need advice for flooring check in with Sabrina (flooring specialist...
when you go to store if you need advice for flooring check in with Sabrina (flooring specialist ) she won't disappoint you
by
  • Verified Purchase
  • Recommended
Great improvement in inventory and Customer Service.
Great improvement in inventory and Customer Service.
by
  • Verified Purchase
  • Recommended
I like this store becsue i find every thing i need in it. No shortage on items
I like this store becsue i find every thing i need in it. No shortage on items
by
  • Verified Purchase
  • Recommended
The store is clean and well organized; and the employees and service people seem quite friendly a...
The store is clean and well organized; and the employees and service people seem quite friendly and competent - also we didn't have to wait in any line to get service.
by
  • Verified Purchase
  • Recommended
The ProDesk at this store is the best! They will help you figure out what you need and get you in...
The ProDesk at this store is the best! They will help you figure out what you need and get you in and out in record time!
by
  • Verified Purchase
  • Recommended
The worst layout for a store ever. Lumber in the rear of the store? Stupid. Gotta push all that m...
The worst layout for a store ever. Lumber in the rear of the store? Stupid. Gotta push all that material from the rear through a clogged up aisle....can’t give it a low enough score.
by
  • Verified Purchase
I encountered employees who knew their area. Best to go early and none busy time if you can.
I encountered employees who knew their area. Best to go early and none busy time if you can.
by
  • Verified Purchase
  • Recommended
very good service I always walk out with what I went in to get
very good service I always walk out with what I went in to get
by
  • Verified Purchase
  • Recommended
This store has Excellent personnel in their respective departments.
This store has Excellent personnel in their respective departments.
by
  • Verified Purchase
  • Recommended
Santa Clara Home Depot employees, management resources and materials have been key during our hom...
Santa Clara Home Depot employees, management resources and materials have been key during our home bath and kitchen remodeling projects. Having major problems with our licensed contractors, LAR Construction & Remodeling, I wish we would have worked exclusively with the Home Depot Pro desk resources for all the extensive contracted work.
by
  • Verified Purchase
  • Recommended
Best service of all the Home Depot’s. Julz, Lincoln and Yvonne are always knowledgeable and ready...
Best service of all the Home Depot’s. Julz, Lincoln and Yvonne are always knowledgeable and ready to help.
by
  • Verified Purchase
  • Recommended
Awesome customer service and polite staff throughout.
Awesome customer service and polite staff throughout.
by
  • Verified Purchase
  • Recommended
This store is close to home. It's a very good location with plenty of parking; easy to navigate i...
This store is close to home. It's a very good location with plenty of parking; easy to navigate in and out of the lot. I typically can find what I need on the shelf and when questions come up employees are always very helpful. The store is well stocked and on-line ordering is efficient too.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Reynaldo at customer service department is very helpful.
Reynaldo at customer service department is very helpful.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Terrible customer service
Terrible customer service
by
  • Verified Purchase
The employees of this particular Home Depot are actually walking the isles helping people. Unlike...
The employees of this particular Home Depot are actually walking the isles helping people. Unlike other stores where the employees hide. I normally travel a few mile more for better service here.
by
  • Verified Purchase
  • Recommended
Reynaldo and Alezar were extremely helpful. I had a great experience at this store because of the...
Reynaldo and Alezar were extremely helpful. I had a great experience at this store because of their hard work!
by
  • Verified Purchase
  • Recommended
I visited Lafayette store located in Santa Clara, Yvette helped me a lot, she is the best employe...
I visited Lafayette store located in Santa Clara, Yvette helped me a lot, she is the best employee ever, It's been 4 years that I am purchasing from home depot and I've never seen somebody like her, she is a real employee model, very professional, very knowledgeable and knowing exactly what you need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 321 reviews

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