Reviews for Van Nuys #6661

Luis helped me with some toolbox questions, Leslie in CS helped me out with will call and the transaction, and Jake took it off the sales floor! Team went above and beyond! Only downside was the availability system on the home depot website isn’t updated compared to the store’s system.

I love in general how available and helpful the employees are. We were lucky enough to meet Carl - a US Veteran - and he went out of his way to make sure we got the product that we needed which was not on the shelf. He was very friendly and helpful and courteous.

A employee Giovanna was awesome she helped us with all we needed

Carl really helped get me the tools I needed for my weekend project. Went out of his way to take me to different departments for the different items I needed.

David asst. was very rude and need managers that have good customer service skills or the company will fall like others like this company.

I needed to buy a faucet and of course I had no idea which one would fit my needs. Armando asked what type of faucet and he showed different styles and brands. He also told us good and bad points about the faucets. He knew what he was talking about even the type of parts and the plumbing. We bought the faucet he recommended and we love it!!

Best Home Depot shopping experience ever in 35 years of going to Home Depot!! Erika in Hardware and Tugba ProDesk Cashier. World Class Customer Service! I highly recommend this store for getting power tools/supplies from Erika and Tugba as cashier

As a Pro-Customer I think it was a great experiene, they made me feel that the value my purchases/business.

This is an amazing location! The store is clean and the employees are very professional and accommodating. I go here for all my needs. Good Job!!

Giovanna at the Pro Desk was extremely helpful and a great representative of Home Depot

I have been to so many HD in the valley and LA area, by far I think this location has the most electrical supplies, tools, etc. Very clean store, friendly workers.

We bought a Christmas tree and was given attitude when we asked for help and they even took other customers before us and made us wait 20 extra minutes when we asked for for help at the moment. The guy Max tossed our tree on the floor and took other customers. I will never shop here. Not even the supervisor helped

personnel are all knowledgeable even they are new and friendly.

The products I had purchased are so far so good

Been to a bunch of HD stores, but this one seems to have the friendliest employees. Good management.

I saw Armando E. lift and carry and elderly man who nearly collapsed due to the 108 degree heat. Another parking lot employee came running and helped Armando putting the guy in his car. the two employees fist pumped and went back to work like nothing happened, THAT'S WHO WORKS HERE. way to go guys

I’m not sure how this person is employed here, rude and unprofessional. Easily annoyed and incompetent. When I asked for a product recommendation for a product from his dept., he said he doesn’t give recommendations he only sells products, I reminded him that I was there to buy a product - just mind blowing. Apparently I’m not the first to complain, taking my business somewhere else.

Armando the LOT attendant was super polite and I am thankful for his service.

My purchase was great and fast

I particularly enjoyed the assistance and service provided by Cashier Fernando. He is a bright person with a wonderful quality. I hope he excels in all endeavors of his life. Great Job Fernando!!!

I love this store they are so helpful and fast

Sunday morning shopping for plants, potting soil, and fertilizer was quick and efficient due the help received by Carl.

Worth the trip to this location for garden needs. Carl is the man to see! Amazing and extremely knowledgeable!

Anita in the paint department was exceptional.

I felt like I walked into a new company! This store is so well run with friendly, helpful, knowledgeable staff in each section. On the way out I had to look at the sign since no Home Depot I have been in during the past 30 years comes close to this location.

Everytime I come into this store everyone is always so helpful. I always find the lanes stocked and everything is labeled and easy to access.i appreciate all the hard work from everyone.

Every time I go to Home Depot is always a good experience even when standing in line and waiting for my turn to pay

Carl and George helped with prompt and professional way to load my two large, heavy trees. Thanks guys

I am so happy that I went to that store because I got everything that I was looking for

Cashier Raymond rude and lack of manners .