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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
Dec 25, 2018
Lumber department was very helpful. Had to go outside into the cage to find more lumber and brou...
Lumber department was very helpful. Had to go outside into the cage to find more lumber and brought it around front and helped load. Great job!!!
by
Verified Purchase
Recommended
Nov 27, 2018
The young lady’s at the returns counter were very helpful and made our warranty return easy.
The young lady’s at the returns counter were very helpful and made our warranty return easy.
by
Verified Purchase
Recommended
Nov 27, 2018
Des at the store helped me and my wife amazingly.. we are not used to the help our local store in...
Des at the store helped me and my wife amazingly.. we are not used to the help our local store in the Valley does not help customers , Victoria store helps through out the store Des and Patricia were so friendly ...Wish this was our local store
by
Verified Purchase
Recommended
Nov 27, 2018
Des and ROger at service desk are awesome
Des and ROger at service desk are awesome
by
Verified Purchase
Recommended
Nov 26, 2018
Des Veronica and Gerald were awesome! But associates around the desk didn't help the two girls wh...
Des Veronica and Gerald were awesome! But associates around the desk didn't help the two girls when they were busy they may need a extra person in the evening past couple times the girls at the desk are awesome and know a lot just need more of them to help out customers faster.
by
Verified Purchase
Recommended
Nov 26, 2018
AWESOME CUSTOMER SERVICE , GREAT HELP IN ELECTRICAL AND FAST ASSISTANCE AT THE SERVICE DESK FROM ...
AWESOME CUSTOMER SERVICE , GREAT HELP IN ELECTRICAL AND FAST ASSISTANCE AT THE SERVICE DESK FROM DES AND VERONICA
by
Verified Purchase
Recommended
Nov 21, 2018
Helpful, fast, and clean
Helpful, fast, and clean
by
Verified Purchase
Recommended
Nov 11, 2018
Always enjoy shopping in the Victoria store.
Always enjoy shopping in the Victoria store.
by
Verified Purchase
Recommended
Nov 7, 2018
Friendly helpful staff, almost always have what I nee, and a clean store.
Friendly helpful staff, almost always have what I nee, and a clean store.
by
Verified Purchase
Recommended
Nov 2, 2018
If you call in an order theyll make sure its right!
If you call in an order theyll make sure its right!
by
Verified Purchase
Recommended
Oct 26, 2018
I was very pleased with the friendly customer service and assistance. After going to 3 other stor...
I was very pleased with the friendly customer service and assistance. After going to 3 other stores for an artificial Christmas tree with no luck I found the exact one I wanted at Home Depot - great selection.
by
Verified Purchase
Recommended
Oct 19, 2018
The store's employees are outstanding. I was looking for cleaning supplies and trash bags. They...
The store's employees are outstanding. I was looking for cleaning supplies and trash bags. They directed me right to them. I was looking for a 10 x 12 rug, and didn't find what I wanted at the price I was willing to pay. I went home and checked out Home Depot online, found the rug in Iowa at a fraction of the cost, and they are sending it to the Victoria store for me to pick up. I saved around $150-$200. Each time I go in, the employees are extremely helpful.
by
Verified Purchase
Recommended
Oct 19, 2018
Fast friendly service and a great price helpful employees
Fast friendly service and a great price helpful employees
by
Verified Purchase
Recommended
Oct 17, 2018
Store was clean and organized and had plenty of merchandise. If you ask an employee about somethi...
Store was clean and organized and had plenty of merchandise. If you ask an employee about something, they are very helpful, if you can find one.
by
Verified Purchase
Recommended
Oct 16, 2018
Store is always clean and employees are always willing to help you find what you need! Home Depot...
Store is always clean and employees are always willing to help you find what you need! Home Depot is my families Togo store for our home remodel!
by
Verified Purchase
Recommended
Oct 13, 2018
The store was well arranged and neat. The employees were friendly and helpful. I needed someone...
The store was well arranged and neat. The employees were friendly and helpful. I needed someone to crawl on a bottom shelf in the back to pull out a package of decorative outdoor lights, and he graciously did so. Then I needed some information in the appliance department. The young man was polite and very helpful, but then called someone in the department that specializes in dishwashers to come over and help. They were both great, and supplied me with information needed to pursue an appliance repair. I will definitely be back!
by
Verified Purchase
Recommended
Oct 8, 2018
Trinity at the checkout was delightful to speak with. She was professional, courteous, and helpfu...
Trinity at the checkout was delightful to speak with. She was professional, courteous, and helpful. Keep her as long as you can HD!
by
Verified Purchase
Recommended
Aug 25, 2018
Purchased a DeWalt drill. In looking at the models on the shelf it said 149.00 for a DeWalt Max X...
Purchased a DeWalt drill. In looking at the models on the shelf it said 149.00 for a DeWalt Max XR... I was happy with that went up to purchase, comes up 219.00 at the register.
The clerk at the register Heard my situation and Didn't even acknowledge me or offer any help. Because she just stood there and did nothing I called the manager.
He did take the time to see what the problem was, and saw I was correct, it was a mix-up in shelf Labels. Did he offer anything...No..
I took the time to write this because it just goes to show how utterly worthless the help is today. I worked retail for 13 years of my life and always put the customer 1st. How sad this is not the case anymore.
by
Verified Purchase
Aug 11, 2018
great store location for me.
great store location for me.
by
Verified Purchase
Recommended
Jul 21, 2018
If you working on a project at home. The home Depot is the place to go the store carries everythi...
If you working on a project at home. The home Depot is the place to go the store carries everything and any thing that you can think of for any project that you have in mind I personally love it...
by
Verified Purchase
Recommended
Jul 4, 2018
When ever you shop at this location, be sure to seek out Lauren, in the garden dept. for your cas...
When ever you shop at this location, be sure to seek out Lauren, in the garden dept. for your cashier. You will never have a better checkout experience. Other wise, this store is just like any other “big box store”
by
Verified Purchase
Recommended
Jul 3, 2018
I always go to my Home Depot first when I'm looking for products for my projects because the stor...
I always go to my Home Depot first when I'm looking for products for my projects because the store is neat and organized. The employees almost always seem to be genuinely interested in what I'm doing and helping me select the right tools or products.
by
Verified Purchase
Recommended
Jun 27, 2018
Love the sales, the store is always clean. Cashiers are always friendly
Love the sales, the store is always clean. Cashiers are always friendly
by
Verified Purchase
Recommended
Jun 17, 2018
Home Depot has a better variety of items than most other stores. They were out of the item on sp...
Home Depot has a better variety of items than most other stores. They were out of the item on special I was looking for, but offered a better substitute.
by
Verified Purchase
Recommended
Jun 6, 2018
Your store is very neat and fairly easy to find items. When we couldn't find something or needed...
Your store is very neat and fairly easy to find items. When we couldn't find something or needed assistance, the workers were very helpful.
by
Verified Purchase
Recommended
Jun 6, 2018
I am a general contractor with 23 years of experience, a lot of my time is spent shopping for rem...
I am a general contractor with 23 years of experience, a lot of my time is spent shopping for remodel and repair items. My experience at Home Depot stores have always been a pleasant experience. My wife calls this Home Depot store my second home. I spend several thousand dollars at this store every year, and have never had a bad experience.
by
Verified Purchase
Recommended
Jun 2, 2018
The associate in major appliances was knowledgeable, friendly, and courteous. I would highly re...
The associate in major appliances was knowledgeable, friendly, and courteous. I would highly recommend the Victoria store.
by
Verified Purchase
Recommended
May 12, 2018
The Victoria Home Depot offers professional friendly service. It makes shopping pretty effortle...
The Victoria Home Depot offers professional friendly service. It makes shopping pretty effortless when all the employees seem to have the same goal of making every customer a Happy Customer.
by
Verified Purchase
Recommended
May 6, 2018
We found the fertilizer we looked for in the outdoor section finally after no one offering to hel...
We found the fertilizer we looked for in the outdoor section finally after no one offering to help or even acknowledging us, only to find all the bags were busted open and damaged. We took a bag to the check out and asked if it would be discounted since it wasn't even a full bag from being busted at the bottom and were answered with a simple ''no, we don't do that'' followed with her telling us to check back later on next week to see if it was on clearance though...I mean, really?? You won't discount an item at that time we are there wanting to buy it but you'll possibly put damaged items on clearance and tell us to come back just to check for it at a discounted price later on..what kind of customer service is that? We have an account and have spent thousands of dollars in that store and in return can't get a small discount on a damaged item that we obviously really had wanted to purchase after what seemed like a wild expedition to find ourselves...thanks a lot!!!
by
Verified Purchase
May 5, 2018
Everyone is friendly and helpful. Store is clean and well stocked .
Everyone is friendly and helpful. Store is clean and well stocked .