#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)544-3962
Tool & Truck Rental(847)544-3968
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8650 Dempster St
Niles, IL 60714
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 436 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (436)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 436 reviews
Nice store....GREAT PEOPLE!!!!!
Nice store....GREAT PEOPLE!!!!!
by
  • Verified Purchase
  • Recommended
Amanda the manager at customer service was fantastic. Hope Depot is lucky to have her as an empl...
Amanda the manager at customer service was fantastic. Hope Depot is lucky to have her as an employee. You can tell she loves her job and it shows.
by
  • Verified Purchase
  • Recommended
My shopping experience was very unsatisfactory.
My shopping experience was very unsatisfactory.
by
  • Verified Purchase
Great store! The employees are extremely helpful and make shopping, even during the pandemic, ple...
Great store! The employees are extremely helpful and make shopping, even during the pandemic, pleasant.
by
  • Verified Purchase
  • Recommended
Really clean store Nice employees.
Really clean store Nice employees.
by
  • Verified Purchase
  • Recommended
The store was much more well stocked than the other niles and had things in a much easier to find...
The store was much more well stocked than the other niles and had things in a much easier to find location and there was 2 actual employees in the electrical department, a rare find. Lana was my cashier and she especially made my visit very pleasant and helped me very much. She was also professional, kind and friendly.
by
  • Verified Purchase
  • Recommended
This Home Depot is great to shop at. Staff always helpful
This Home Depot is great to shop at. Staff always helpful
by
  • Verified Purchase
  • Recommended
The store look clean and organized. Stuff's are easy to find and have plenty of stock in the rack...
The store look clean and organized. Stuff's are easy to find and have plenty of stock in the rack.Friendly customer service.
by
  • Verified Purchase
  • Recommended
Wonderful experience, finding things easy, organized, helpful staff, especially in Hardware store...
Wonderful experience, finding things easy, organized, helpful staff, especially in Hardware store his name is Rich, he goes out of his ways to help others, I witnessed while he was helping me, nice & friendly people & comfortable atmosphere to shop without being interrupted. Awesome store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The North Maine Fire Department salutes all of the employee's of The Home Depot for their help, f...
The North Maine Fire Department salutes all of the employee's of The Home Depot for their help, friendship, a great relationship, great staff, and hard working employee's that are constantly ready to help us out every time we come into their store, so THANKS GUYS!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great store! I stop by every time I am around this area. The staff is very professional and will ...
Great store! I stop by every time I am around this area. The staff is very professional and will give you full attention if you can't find what you are looking for.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
STORE EMPLOYEES DON'T WANT TO HELP THEY JUST POINT TO WHERE TO GO THE ONLY GOOD THING ABOUT THIS ...
STORE EMPLOYEES DON'T WANT TO HELP THEY JUST POINT TO WHERE TO GO THE ONLY GOOD THING ABOUT THIS STORE IS THE CASHIERS THEY WERE FRIENDLY & HELPFUL I DON'T PLAN ON GOING BACK TO THIS STORE
by
  • Verified Purchase
1 found this review helpful
To the corporate management: Hire more employees and train them to be kind, to smile, and to appr...
To the corporate management: Hire more employees and train them to be kind, to smile, and to approach customers with the question: "How can I help you?"
by
  • Verified Purchase
  • Recommended
2 found this review helpful
Clean store friendly happy employees.
Clean store friendly happy employees.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Clean store good helpful employees some common supplies were out of stock however
Clean store good helpful employees some common supplies were out of stock however
by
  • Verified Purchase
  • Recommended
It's always a fun enjoyable expirience to go to Home Depot not only this store but every store be...
It's always a fun enjoyable expirience to go to Home Depot not only this store but every store because they are all conveniently the consistent and the same. I never have a hard time finding what i need and getting the assistance from all the friendly super helpful staff. Plus, I love how clean and organized the staff are. But, the additional impresive bonus is how super clean the restrooms are. This shopping experience has made my day happier despite everything that's going on. Thank you Home Depot!
by
  • Verified Purchase
  • Recommended
Great staff on deck: Carol was awesome to our fire department members as she always is, going the...
Great staff on deck: Carol was awesome to our fire department members as she always is, going the extra mile for us. The rest of the staff are spot on. Always willing to assist us from the time we walk in until we leave. They treat us like family! We love them all. Please thank them all for us.
by
  • Verified Purchase
  • Recommended
Five stars on the help and assistance -- I am no home repair expert -- and these folks are patien...
Five stars on the help and assistance -- I am no home repair expert -- and these folks are patient. Thanks!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Alexis in the washer/dryer department is excellent. He will listen to your needs, give you sugges...
Alexis in the washer/dryer department is excellent. He will listen to your needs, give you suggestions and has a pleasant personality. Great customer service he will not rush you. Alex will make you feel like everything will be great.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
KYLA is a phenomenal representative of this location.
KYLA is a phenomenal representative of this location.
by
  • Verified Purchase
  • Recommended
GREAT STAFF THAT CARES!!! MOST ALL OF THE STAFF REALLY ARE VERY GOOD.
GREAT STAFF THAT CARES!!! MOST ALL OF THE STAFF REALLY ARE VERY GOOD.
by
  • Verified Purchase
  • Recommended
TOP GUN STORE: EVERYONE HELPFUL/ FRIENDLY/ CAROL THE CASHIER, VERY HELPFUL, GREAT WORK ETHIC/ FU...
TOP GUN STORE: EVERYONE HELPFUL/ FRIENDLY/ CAROL THE CASHIER, VERY HELPFUL, GREAT WORK ETHIC/ FUN TO COME TO THIS STORE! NO DEBBIE DOWNERS HERE.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
good
good
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very good
very good
by
  • Verified Purchase
  • Recommended
I shop here quite often, most of the time I'm satisfied with a particular exception, but I stil...
I shop here quite often, most of the time I'm satisfied with a particular exception, but I still enjoy shopping there.
by
  • Verified Purchase
  • Recommended
Customer service was excellent in dealing with an online ordering issue. They took care of everyt...
Customer service was excellent in dealing with an online ordering issue. They took care of everything.
by
  • Verified Purchase
  • Recommended
Nothing but amazing people working there.
Nothing but amazing people working there.
by
  • Verified Purchase
  • Recommended
Store is very clean and associates are very knowledgeable and helpful.
Store is very clean and associates are very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
The West Niles store is always clean, neat and well organized. Especially the garden area where I...
The West Niles store is always clean, neat and well organized. Especially the garden area where I spend considerable time. Friendly and knowledgeable staff.
by
  • Verified Purchase
The paint dept informed me of the registration system for paint you buy so you can find the paint...
The paint dept informed me of the registration system for paint you buy so you can find the paint you used on different projects.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 436 reviews

Nearby Stores

Find Another Store

901 Civic Center Dr

Niles, IL 60714

2.46 mi

Pro Service Desk

(847)967-2511

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

2850 Patriot Blvd

Glenview, IL 60026

4.70 mi

Tool & Truck Rental

(847)313-6808

Pro Service Desk

(847)313-6802

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

350 E Kensington Rd

Mount Prospect, IL 60056

5.40 mi

Tool & Truck Rental

(847)670-4400

Pro Service Desk

(847)670-4430

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm