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Questions and Answers for Werner 8 ft. - 10 ft., 22.5 in. x 54 in. Wood Attic Ladder with 250 lb. Maximum Load Capacity

Internet #203017053

Model #WU2210

Store SKU #450382

  • Simple ladder installation that fits a universal attic opening
  • The handrail and slip-resistant feet keeps climbers safe
  • Reliable and durable attic ladder from Werner, a brand PROs trust

Questions & Answers

171Questions
caret
Q:can you buy just a replacement bottom wrung for WU2210
by|Sep 14, 2022
3 Answers
Answer This Question

A:  The replacement rung is not available for any attic ladder.

by|Sep 16, 2022

    A:  Unfortunately, there are no replacement rungs available.

    by|Sep 16, 2022

      A:  It's not available. The good news is that it is easy to make one.

      by|Jul 21, 2023
        1 found this answer helpful
        caret
        Q:How is this a universal fit? My opening is 44 x 48
        by|Sep 1, 2022
        3 Answers
        Answer This Question

        A:  mine works as advertised, installed it myself

        by|Sep 5, 2022

          A:  Model WU2210 is not a universal fit. You have to have a rough opening of 22.5" x 54" and 8 ft. - 10 ft., floor to ceiling height range.

          by|Sep 3, 2022

            A:  Model WU2210 is not a universal fit. You have to have a rough opening of 22.5" x 54" and 8 ft. - 10 ft., floor to ceiling height range.

            by|Sep 3, 2022
              caret
              Q:From the floor when completely opened what is the measurements from floor to frame on hatch. I have that is 34 inches on one side.
              by|Jun 22, 2022
              2 Answers
              Answer This Question

              A:  WU2210: Rough Opening 22-1/2" x 54" Ceiling Height Range - 105" - 124" Landing Space - 63" Swing Clearance - 74"

              by|Jun 23, 2022

                A:  WU2210: Rough Opening 22-1/2" x 54" Ceiling Height Range - 105" - 124" Landing Space - 63" Swing Clearance - 74"

                by|Jun 23, 2022
                  caret
                  Q:Are the extension arms replaceable? One of them popped out of the bracket ruining the connection, looks like it can be replaced.
                  by|Apr 15, 2022
                  2 Answers
                  Answer This Question

                  A:  Please contact Customer Care at 888-523-3371.

                  by|Apr 18, 2022

                    A:  Please contact Customer Care at 888-523-3371.

                    by|Apr 18, 2022
                      caret
                      Q:Is the door included, or just steps...my door needs replaced, too?
                      by|Apr 4, 2022
                      5 Answers
                      Answer This Question

                      A:  Yes the doors included..

                      by|Apr 4, 2022

                        A:  I purchased the steps couple of years ago and door was included. All the hardware is included. I replaced the pull down cord with eye screw. Then use a shortended broom stick with hook on the end to pull down the stairs

                        by|Apr 30, 2022
                          1 found this answer helpful

                          A:  Model #WU2210, comes with the door and complete ladder. Please contact Customer Care at 888-523-3371.

                          by|Apr 4, 2022

                            A:  Model #WU2210, comes with the door and complete ladder. Please contact Customer Care at 888-523-3371.

                            by|Apr 4, 2022

                              A:  The door is included in the unit.

                              by|Apr 4, 2022
                                caret
                                Q:Do you have installers for this ladder?
                                by|Feb 23, 2022
                                3 Answers
                                Answer This Question

                                A:  No

                                by|Feb 25, 2022

                                  A:  Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376. You can call any day between 6 a.m. and 2 a.m. EST, or call your local store to answer your question.

                                  by|Feb 25, 2022

                                    A:  Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376. You can call any day between 6 a.m. and 2 a.m. EST, or call your local store to answer your question.

                                    by|Feb 25, 2022
                                      caret
                                      Q:The Product Description for the 10' x 25" x 54" model states the ceiling height range for this unit is 8'-9" to 10'-4", how can this be when the diagram clearly shows the ceiling height to be 8'-9" and no more than that....ERROR in description....and Cusm
                                      by|Feb 16, 2022
                                      2 Answers
                                      Answer This Question

                                      A:  Please contact Customer Care at 888-523-3371.

                                      by|Feb 21, 2022

                                        A:  The stairs are not straight they are slanted, hence they have to be longer. If it is too llong you can always cut the bottom to fit your height. It has to be cut on a slant. Hope this helps.

                                        by|Feb 19, 2022
                                          caret
                                          Q:Does Home Depot have someone we can hire to install attic stairs
                                          by|Feb 8, 2022
                                          3 Answers
                                          Answer This Question

                                          A:  Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376. You can call any day between 6 a.m. and 2 a.m. EST, or call your local store to answer your question.

                                          by|Feb 10, 2022

                                            A:  Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376. You can call any day between 6 a.m. and 2 a.m. EST, or call your local store to answer your question.

                                            by|Feb 10, 2022

                                              A:  You would have to ask at your store. We installed ours.

                                              by|Jul 5, 2022
                                                1 found this answer helpful
                                                caret
                                                Q:What is the width of the stair steps?
                                                by|Jan 27, 2022
                                                5 Answers
                                                Answer This Question

                                                A:  Model WU2210: Step Width 12-3/4in Grooved Steps-Actual Lumber Size 3/4in x 3-1/2in

                                                by|Feb 4, 2022
                                                  1 found this answer helpful

                                                  A:  Inside stair width = 12 3/4" Outside stair width = 14 1/4" I've had mine for just about a year now. Still works great. Use it at least once or twice a month to get in the attic.

                                                  by|Feb 4, 2022
                                                    1 found this answer helpful

                                                    A:  Hi Charles, Measuring the inside 13" Measuring the whole thing from side to side 14 1/2"

                                                    by|Feb 4, 2022
                                                      1 found this answer helpful

                                                      A:  Steps are about 14 inches wide

                                                      by|Jan 24, 2023
                                                        1 found this answer helpful

                                                        A:  Model #WU2210: Step Width 12-3/4in Grooved Steps-Actual Lumber Size 3/4in x 3-1/2in

                                                        by|Feb 4, 2022
                                                          1 found this answer helpful
                                                          caret
                                                          Q:the specifications state that for this model the recessed opening (rough opening ) is 22" by 54" , then it also says in the title description that the rough opening should be 22.5" by 54" , my opening is 22" by 54" , can I squeeze this into my 22" width ?
                                                          by|Jan 23, 2022
                                                          4 Answers
                                                          Answer This Question

                                                          A:  Model #WU2210, will fit in your rough opening of 22" x 54".

                                                          by|Feb 1, 2022
                                                            1 found this answer helpful

                                                            A:  Model #WU2210, will fit your rough opening of 22" x 54".

                                                            by|Mar 2, 2022
                                                              1 found this answer helpful

                                                              A:  No, the cited dimensions were exact and accurate, at least on the item that  I received.  As an alternative, you may want to try planing both sides of the ladder and both ceiling joists. Just a little. It’s close b

                                                              by|Sep 19, 2022

                                                                A:  Yes it should fit, my opening is 22” and it fit nicely 

                                                                by|Feb 11, 2023
                                                                  1 found this answer helpful

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                                                                  Material

                                                                  Wood

                                                                  Wood

                                                                  Aluminum

                                                                  Wood

                                                                  Maximum Ceiling Height (ft.)

                                                                  10

                                                                  8

                                                                  10

                                                                  10

                                                                  Recessed Opening Width (in.)

                                                                  22.5

                                                                  22.5

                                                                  22.5

                                                                  25

                                                                  Ladder Rating

                                                                  Type 1 - 250 lbs.

                                                                  Type 1A - 300 lbs.

                                                                  Type 1AA - 375 lbs.

                                                                  Type 1A - 300 lbs.

                                                                  Number of Steps

                                                                  9

                                                                  12

                                                                  11

                                                                  14