#1 Home Improvement Retailer

Customer Reviews for Delta Classic 500 30 in. L x 60 in. W x 72 in. H Alcove Shower Kit with Shower Wall and Shower Pan in High Gloss White

Internet #321606375

Model #BVS2-C5143-WH

  • Shower kit includes 3-piece shower surround and shower base
  • Bright white, acrylic surface is durable and easy to clean
  • Caulkless design simplifies installation; reduces risk of leaks

Customer Reviews

  • 4
    out of 314 reviews
  • 77% recommend this product
Filter by:
Showing 1-30 of 314 reviews
The shower stall came broken in a beat-up box that was taped up already looked like it had already been returned once like they tried to push it off onto me the store gave me a hard time returning but when I got a decent person to talk to they help me out delivery person said they could not take it back I had to contact the store took almost as long to return it as it did to get it
by
Response from DeltaFaucetMar 2, 2024
Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
Exactly as described looks and works perfectly! Love it!
by
Response from DeltaFaucetMar 23, 2024
Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
  • Verified Purchase
We did not receive the walls in this order please help
by
Response from DeltaFaucetMar 2, 2024
Hi CHAD!

Thank you for taking the time to write a review for the Delta Classic 500. We are sorry to hear about your experience. With any further questions or concerns, please do not hesitate to reach out to us again! Thank you for being a loyal Delta Faucet customer.

Best Regards,
Carrie DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
Special ordered. Could not have it delivered to store. Had to pay and have it delivered to home. Recieved it with a Crack in the base. Had to reorder and still waiting for replacement. All work on hold till base is recieved. What a mess.
by
Response from DeltaFaucetMar 1, 2024
Hello Valued Customer, Thank you for your review! We do apologize that this product did not meet your expectations. Please reach out to our customer service department directly with any issues you may experience with this product. Best Regards, Kayla DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Never recived from delivery company said they delivery. As they said with our vanity weeks before. And never did. Want do anything about it but to say . Dispute charges with your bank. BBB been contacted. With never order though home depot. Com again. Been a 2 month nightmare
by
Response from DeltaFaucetMar 1, 2024
Hi HomeDepotCustomer,

Thank you for your review! I am sorry to hear that the unit is not what you expected, but I will be more than happy to help! Quality is very important to us, and our products undergo rigorous testing to ensure high-quality performance. We also have a Lifetime Limited Warranty on all parts and finish. Your feedback is important to us, as it helps us refine our products and services. Feel free to contact us directly, so we can further assist you with this matter.
Best Regards,
Themar
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
So far so good all installed.
by
Response from DeltaFaucetMar 14, 2024
Hi JAMES,

Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the BVS2-C5143-WH! I am glad to hear that this product did meet your expectations.

Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

Best regards
Nicole
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
Very disappointed. Had to return the shower base because the shower walls never arrived.
by
Response from DeltaFaucetFeb 28, 2024
Hi HomeDepotCustomer,

Thank you for your feedback on the BVS2-C5151-WH. I am sorry for the issues you experienced during delivery of your product.

Your feedback is important to us, as it helps us refine our products and services. Please contact us back with any further questions.

Best regards

Nicole
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
The walls are to thick and you loose space
by
Response from DeltaFaucetFeb 27, 2024
Hi Evelyn,

Thank you for contacting Delta Faucet Company!

We apologize our products do not meet your expectations!

We appreciate your inquiry. Please reach out directly if you have further questions!

Best Regards,

Kyra
Digital Engagement Specialist DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
The shower walls went together easily when I used some dish soap. Everything else was easy to install. We have not yet used the shower so we can only comment on the installation.
by
Response from DeltaFaucetFeb 25, 2024
Hello Valued Customer, Thank you for your review! We are happy to hear that this product did meet your expectations. Please reach out to us if you experience any issues with your product. Best Regards, Kayla DeltaFaucet
  • Verified Purchase
Nice looking shower unit.Very easy installation.
by
Response from DeltaFaucetMar 11, 2024
Hi HomeDepotCustomer,

Thanks for being a loyal Delta Faucet customer, and we appreciate your honest review of the BVS2-C5131-WH! I am glad to hear that this product did meet your expectations. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance.

Please contact us back with any further questions.

Best regards
Nicole
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
The product was much better than expected.
by
Response from DeltaFaucetFeb 24, 2024
Hi valued customer,

Thank you for taking the time to leave your review! I am glad you are satisfied with the Delta Faucet shower kit BVS2-C5153-WH.

Thank you for your feedback and for being a loyal Delta Faucet customer!

Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
Well built and fairly simple for DIY
by
Response from DeltaFaucetMar 4, 2024
Hi RON,

Thank you for contacting Delta Faucet Company!

We are happy to hear our product meets your expectations and is simple to install!

We appreciate your feedback. Please reach out directly if you have further questions!

Best Regards,

Kyra
Digital Engagement Specialist DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
Ended up paying for this but once installed looked so bad we ate the cost.
by
Response from DeltaFaucetJan 26, 2024
Hi TABITHA,

Thank you for taking the time to leave us your thoughts. I am sorry that this model B12205-6030-WH did not meet your expectations and understand how frustrating this can be. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. We hope to better serve you in the future.

Best Regards,
Tim
Digital Communications Specialist DeltaFaucet
  • Verified Purchase
Bad product I received twice damaged
by
Response from DeltaFaucetJan 29, 2024
Hi valued customer,

Thank you for your review of the Delta Faucet model BVS2-C5121-WH shower kit. Please accept our sincere apology for the inconvenience you are experiencing with damage to the product. We are happy to help.

As the manufacturer, we are committed to supplying you with a quality product that delivers the expected performance. Please reach out for assistance or with any questions!

Best Regards,
Bryan
Digital Communications Specialist
(800) 345-3358
customerservice@deltafaucet.com DeltaFaucet
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
Showing 1-30 of 314 reviews

Frequently Bought Together

+
+
Price:
$840.39