Customer Reviews for Kidde Firex Battery Operated Kitchen Smoke Detector with Photoelectric Sensor
- Battery-operated smoke alarm; no hardwiring required
- Change 9V batteries every 6 months to avoid low battery chirp
- Red LED indicates that the alarm is receiving power
Customer Reviews
Dec 29, 2021
Easy
Easy setup Looks good,practical.
by
Nov 26, 2021
Terrible unit
I’ve purchased one of these alarms for my current house. They went off numerous of times throughout the day and night. I contacted Kidde and they sent a replacement which also was faulty. I called a second time and stated that it should be recalled due to false alarms sounding all the time. The person I spoke to brushed it off and asked if I vacuum the alarm etc. After all the issues with this alarm and another different type of alarm. It’s worrisome if they will work during an actually fire. I think I’ll switch to another popular brand.
by
Response from Customer CareNov 29, 2021
Nuisance alarms, particularly in the middle of the night, are caused by something interfering with the sensor. These units are looking for particles of combustion, so when a small insect or piece of dust gets into the sensor (*located inside of the unit) the unit will interpret this as smoke particles. We recommend using compressed air, through the side vents/ bug screen and blowing out/cleaning the alarm really well. For further assistance, please call Kidde support at 1-800-880-6788. Open Monday through Friday from 8:00 AM – 5:00 PM EST. They are the experts and will be able to assist. Thank you.
Customer review from KiddeOct 30, 2021
by
Oct 29, 2021
by
Oct 25, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Kidde ExpertOct 25, 2021
Thank you for your review. We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.
Oct 23, 2021
by
Sep 21, 2021
by
Sep 16, 2021
Battery life only lasted 3 months?...
Battery life only lasted 3 months?
by
Response from Kidde ExpertSep 19, 2021
Hello pxcer1, The unit has a 10 year warranty. We value your input and would like to assist if possible. Please call Kidde support at 1-800-880-6788. Open Monday through Friday from 8:00 AM – 8:00 PM EST. Saturday 9:00 AM – 3:00 PM EST. They are the experts and will be able to assist. Thank you.
Jul 22, 2021
bad battery?
I just purchased this product in March, less than five months ago, And woke up to a battery low chirping noise. I’ll change the battery and see what happens but hopefully it lasts longer. Otherwise it’s a good product, it’s not sensitive to smells from cooking or steam from showering.
by
Response from Kidde ExpertSep 20, 2021
Hello katz, Thank you for your review. We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.
Jul 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Kidde ExpertOct 1, 2021
Thank you for your review. We appreciate your feedback and look forward to assisting you with home safety and protecting every moment.
Jul 12, 2021
Very good item, great price....
Very good item, great price.
by
Jul 9, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Jul 9, 2021
As always we go to Kidde for our smoke alarm...
As always we go to Kidde for our smoke alarm needs.
by
Jun 12, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Kidde ExpertJun 11, 2021
Hello HomeDepotCustomer, Thanks for reaching out. Please call Kidde support at 1-800-880-6788 Open Monday through Friday from 8:00 AM – 8:00 PM EST Saturday 9:00 AM – 3:00 PM EST. They're the experts and will be able to assist. Thank you.
May 18, 2021
Easy to install, work great!...
Easy to install, work great!
by
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
May 11, 2021
Don't bother!
Don't bother buying these, unless you want to get woken up in the middle of the night! They were fine for the first couple of months but within the last 2 weeks we have had 3 randomly go off, after that happens it will go off every 30mins until I take the battery out. Waiting to see when the rest will start doing it! Have tried cleaning them and changed batteries and still keeps happening. We bought 8, waste of $120, not happy!
by
Response from Kidde ExpertMay 12, 2021
Hello Customer,
Thanks for reaching out. Typically, Nuisance alarms, particularly in the middle of the night, are caused by something interfering with the sensor. These units are looking for particles of combustion, so when a small insect or piece of dust gets into the sensor (*located inside of the unit) the unit will interpret this as smoke particles. We recommend using compressed air, through the side vents/ bug screen and blowing out/cleaning the alarm really well.
Thanks for reaching out. Typically, Nuisance alarms, particularly in the middle of the night, are caused by something interfering with the sensor. These units are looking for particles of combustion, so when a small insect or piece of dust gets into the sensor (*located inside of the unit) the unit will interpret this as smoke particles. We recommend using compressed air, through the side vents/ bug screen and blowing out/cleaning the alarm really well.
May 2, 2021
One of them is defective and chirps even with new...
One of them is defective and chirps even with new batteries
by
Response from Kidde ExpertMay 3, 2021
hello Hod,
Thanks for reaching out. If the unit is still within warranty (i.e. manufactured after 2013) please call product support for assistance. 1-800-880-6788 Open Monday through Friday from 8:00 AM – 8:00 PM EST Saturday 9:00 AM – 3:00 PM EST. They're the experts and will be able to assist. Thank you.
Thanks for reaching out. If the unit is still within warranty (i.e. manufactured after 2013) please call product support for assistance. 1-800-880-6788 Open Monday through Friday from 8:00 AM – 8:00 PM EST Saturday 9:00 AM – 3:00 PM EST. They're the experts and will be able to assist. Thank you.
Apr 21, 2021
very easy to install,no wireing needed. replaced the very old...
very easy to install,no wireing needed. replaced the very old ones i had in the house
by
Mar 18, 2021
The alarm went off for no reason at 5:am...
The alarm went off for no reason at 5:am
by
Response from Kidde ExpertMar 19, 2021
Hello RSM,
Thanks for reaching out. Nuisance alarms, particularly in the middle of the night, are caused by something interfering with the sensor. These units are looking for particles of combustion, so when a small insect or piece of dust gets into the sensor (*located inside of the unit) the unit will interpret this as smoke particles. We recommend using compressed air, through the side vents/ bug screen and blowing out/cleaning the alarm really well.
Thanks for reaching out. Nuisance alarms, particularly in the middle of the night, are caused by something interfering with the sensor. These units are looking for particles of combustion, so when a small insect or piece of dust gets into the sensor (*located inside of the unit) the unit will interpret this as smoke particles. We recommend using compressed air, through the side vents/ bug screen and blowing out/cleaning the alarm really well.
Mar 17, 2021
These alarms are just what I needed to have an...
These alarms are just what I needed to have an alarm in each room. The installation was simple and easy with only a screwdriver.
Then I checked each one, after I installed the battery that came with it. They are quite loud and no way could I sleep through that noise. We have not had a fire so I don't know about that part, but I certainly feel safer with a new smoke detector in every room.
by
Mar 6, 2021
good product to protect the family...
good product to protect the family
by
Mar 6, 2021
Bought 2, neither one worked!! Returned them and bought another...
Bought 2, neither one worked!! Returned them and bought another model.
by
Response from Kidde ExpertMar 8, 2021
Hello Sam, Thanks for reaching out. We certainly apologize and appreciate the opportunity to make this right.
Feb 18, 2021
not as sensitive as my old one....
not as sensitive as my old one.
by
Feb 17, 2021
Bah! 9v battery, prefer 2AA type as replacement batteries...
Bah! 9v battery, prefer 2AA type as replacement batteries much less costly. No fires yet to let you know that they work, but look like they should.
by
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Jan 10, 2021
Quality manufacturer, reasonably priced, and easy to install.
Quality manufacturer, reasonably priced, and easy to install.
by
Dec 17, 2020
Easy to install. Perfect match for what we needed
Easy to install. Perfect match for what we needed
by
Dec 13, 2020
WORKS NICE, EASY INSTALL...
WORKS NICE, EASY INSTALL
by
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Price:
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