#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)278-7284
Tool & Truck Rental(703)278-7280
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3201 Blenheim Boulevard
Fairfax, VA 22030
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Customer Store Reviews

  • 4.7 out of 899 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (899)
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Showing 1-30 of 899 reviews
Excellent Customer Service
I visited the rental section for a truck and the main store for materials for a patio. The customer service was EXCELLENT! Omar and MIchael were amazing!
by
    • Recommended
    very dedicated
    i bought for the first time and was having a great experience
    by
      • Recommended
      Knowledgeable and friendly staff!
      A few years ago, Cheryl in kitchen and bath helped us design our kitchen makeover. It's beautiful and makes me smile!! She truly knows her stuff!!! Today, Mark in Carpets knowledgeable and helpful in getting best options for next phase of carpet replacements for us. Finally, WHAT would the Fairfax area do without our dear Ellie in the carpet measuring department??? She's been to my home several times for each piece of the project. Super powers at work! Her dedication, experience, speedy, precise measurements are laser focused, and always so polite and kind! Please give her a well-deserved raise!
      by
        • Recommended
        John and Jordan keep your doors open
        Customer service is the main reason I shop this store. Other locations are sub-par. John and Jordan consistently make my purchases easy. They often have to intervene when other HD teammates fall short.
        by
          • Recommended
          Excellent Service
          I bought tempered hardboard that should be cut to precise size and I got an excellent service from a gentleman called Micheal from Hardware. He is very knowledgable and helpful. I can say this the best service I have received in my entire store experience.
          by
            • Recommended
            Durable appliances
            I have been extremely satisfied with what I bought at Home Depot.
            by
              • Recommended
              Amazing Service and knowledgeable Staff
              I had the pleasure of working with Michael M. in hardware who was extremely knowledgeable about my needs and concerns. I simply explained what I was seeking to do and he was able to guide me in the right direction without hesitation. He also offered tons of time saving tips that will help save my business valuable time and money.
              by
                • Recommended
                The BEST Home Depot
                Although there are at least three Home Depot locations closer to my home,and they’re all good,the #4639 Fairfax Circle,Virginia is my favorite for the last 18 years! A big,well lighted,and SAFE parking lot,as well as a solid Store Management Team,and associates who are not only knowledgeable,but are consistently really nice! Thanks HD!
                by
                  • Recommended
                  Mulch
                  Mark & Alan were great!
                  by
                    • Recommended
                    Great Customer Service
                    I came in to exchange my empty water jug for a full one and Scott was kind enough to walk me over to the water exchange station and helped me carry out the water jug to my car seeing I had my children with me. It was very sweet of him to step up and help me you don’t see that these days. Thanks to Scott's kindness I will definitely be coming back.
                    by
                      • Recommended
                      Best Visit Yet
                      I purchased a new refrigerator and Vadad was very helpful.
                      by
                        Art Gallery
                        Needed to enhance my Art Gallery with flooring and Mark in flooring was very helpful in helping me select the correct. type with suggestions. Mohammed (MOD) was also very helpful for my future flooring projects. Clean, store with nice associates who are knowledgeable and pleasant. I highly recommend this store.
                        by
                          • Recommended
                          Great Customer service from Jim in electrical and good inventory
                          I was looking for a particular item and wasn’t able to find it. Jim asked me if he could help me find what I needed and he did—saved me a lot of time.
                          by
                            Great Customer Service
                            The employees behind the paint counter and the check-out all did there very best to assist me with my purchases.
                            by
                              • Recommended
                              Great help with purchases
                              A little over a year ago I selected kitchen appliances, stove and refrigerator, and a washing machine and dryer for my son's home in Michigan. There were some size limitations requiring a change in order and additional items like exhaust fan for over stove, etc. that had to be ordered. The sales person who assisted me patiently helped get all arranged for delivery from the Home Depot in Detroit and get as timely a delivery date as possible. It made the move so smooth and there was never a problem that it was not a local placement.
                              by
                                • Recommended
                                renovation
                                Frequent this store often with mu husband and always find the service and products we need for our home. Mark in Flooring was able to give us the area rug we needed for updating our living room. william at checkout was very helpful. Mark and William are typical solid associates who can be depended on. This store is well managed, clean, well organized and solid associates who go out of their way for customers.
                                by
                                  • Recommended
                                  Top Quality products and customer service
                                  Great products; great service. This is my favorite Home Depot. I always find everything I need here.
                                  by
                                    • Recommended
                                    Plumbing, Hardware
                                    Spent time in this store and Mark led us thru totes and hardware to gather the items we needed. Zayne also assisted in Hardware. and Fadumo at checkout. I recommend this store highly. Found the all items we needed except one which was located at another HD. Solid service, solid associates, clean, well organized, and well managed. Mark, Zayne, and Fadumo were Solid.
                                    by
                                      • Recommended
                                      Great Layout!
                                      Walking into the store, it looked great and had plenty of the items I was looking for in stock. I bought some gift cards and a universal remote. I am so happy to have gotten these for the Holidays and look forward to returning soon.
                                      by
                                        • Recommended
                                        Parish Project
                                        Come to this HDepot store quite often. Mark and John in Flooring were able to assist me and give me great service for my project. Christina was very nice at checkout. I will continue to visit and recommend this store to all my friends, family, and parish.
                                        by
                                          • Recommended
                                          Customer service was tops!
                                          Allen and Mohammad the manager, are the best. I was lucky enough to have Allen help me look for what I thought I needed and then further ask me what I was trying to accomplish. Allen then helped me solve the problem with other products. I will ask for him by name from now on.
                                          by
                                            • Recommended
                                            If you ever need to rent a tool...
                                            For tool and equipment rental, I recommend Michael in the Too Rental shop. They have a huge stock, and he is extremely knowledgeable and will take the time and effort to make sure you get what you need for your project.
                                            by
                                              • Recommended
                                              Good staff
                                              I sometimes go out of my way to this Home Depot. The store is neat and well stocked, and the staff are efficient and communicate well with each other.
                                              by
                                                • Recommended
                                                Incompetent staff
                                                The paint department employee was horrible. I had to tell him, not once, not twice but three times what paint i wanted. When i went to check out i went to a live cashier and he did not even attempt to bag my items even though i had purchased several things. I have no idea how he thought i would get my purchases to my car without a bag.
                                                by
                                                  Great Customer Service
                                                  My sister and I came in for cement stone or slab to cover part of our yard. Allen was really helpful, both in providing insight and excellent customer service. He made the trip easy and seamless since we did not have to haul the brinks to the front! HE brought it out for us and loaded them into our car. Thank you Allen for your assistance.
                                                  by
                                                    • Recommended
                                                    Great quality and very helpful team
                                                    Great quality and very helpful team. For 7 years in a row! They really provide excellent guidance and assistance for all my DIY projects and provided excellent contractor to replace my Gas Tank water heater in less than 24 hours.
                                                    by
                                                      • Recommended
                                                      Got NO assistance
                                                      Plenty of employees in the building but no one helped me. The one person who finally helped me with one item said he wasn’t sure, and I ended up with the wrong product.
                                                      by
                                                        Great Service
                                                        Joe C. The ASM of this store is beyond amazing. He stuck around until all my needs were fulfilled. Give this man a raise. It's hard to find good employees like him nowadays.
                                                        by
                                                          • Recommended
                                                          Stair Project
                                                          Needed to complete a fairly complex stair project using laminate flooring. Mark offered options and made the trip complete. He gave me insight for the risers on my stairs. I will continue to come here weekly. Well organized store, well managed store with friendly proactive associates. Firouzeh was great at checkout. Highly recommended Home Depot.
                                                          by
                                                            • Recommended
                                                            Helpful Staff
                                                            Twice I have had an issue with my trimmers. Mike and Ryan in Rentals were exceptionally helpful, understanding, and kind! Both went above and beyond the call to take care of our needs.
                                                            by
                                                              Showing 1-30 of 899 reviews

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