#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)831-2133
Tool & Truck Rental(770)831-2124
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4120 Hwy 20
Buford, GA 30518
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Customer Store Reviews

  • 4.7 out of 432 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
I always have great customer customer service here. Thank you! Carmen is also amazing!
I always have great customer customer service here. Thank you! Carmen is also amazing!
by
  • Verified Purchase
  • Recommended
From tool rental to all the other departments, they were very helpful.
From tool rental to all the other departments, they were very helpful.
by
  • Verified Purchase
  • Recommended
Amazing customer service from Chris and Neil in the Garden area. Very friendly and helpful!
Amazing customer service from Chris and Neil in the Garden area. Very friendly and helpful!
by
  • Verified Purchase
  • Recommended
I had 2 associates that were very friendly and answered my questions. A'zaria my cashier was supe...
I had 2 associates that were very friendly and answered my questions. A'zaria my cashier was super friendly and helpful to make sure I had all I needed.
by
  • Verified Purchase
  • Recommended
Coworkers are very friendly very cleaned store I love to buy at home depot
Coworkers are very friendly very cleaned store I love to buy at home depot
by
  • Verified Purchase
  • Recommended
The employees help me to put my merchandise in my car. That was good customer service. Thank you!
The employees help me to put my merchandise in my car. That was good customer service. Thank you!
by
  • Verified Purchase
  • Recommended
Mr. Jeff and associates here always welcome you with a smile and they are knowledgeable about var...
Mr. Jeff and associates here always welcome you with a smile and they are knowledgeable about various construction projects, not only do they offer excellent customer service they are present for assistance. Go team Bufford!
by
  • Verified Purchase
  • Recommended
Employees seem to not greet or acknowledge me every time I come in. I don't understand why they a...
Employees seem to not greet or acknowledge me every time I come in. I don't understand why they are like that. They are at a place of business not at home. I've noticed employees look at me but not greet me or ask me if I need help ! What happened to common courtesy ? People suck now days.
by
  • Verified Purchase
1 found this review helpful
The employees at this store are always ready to help and are professional and very courteous. Som...
The employees at this store are always ready to help and are professional and very courteous. Sometimes the things I need are not in stock
by
  • Verified Purchase
  • Recommended
This is a well maintained store with well stocked supplies. I always go here first for the thing...
This is a well maintained store with well stocked supplies. I always go here first for the things I need to get the jobs done.
by
  • Verified Purchase
  • Recommended
SUPER CLEAN! The employees are always so helpful and seem to enjoy their jobs. It make for nice c...
SUPER CLEAN! The employees are always so helpful and seem to enjoy their jobs. It make for nice customers and a pleasant shopping trip.
by
  • Verified Purchase
  • Recommended
rude female management
rude female management
by
  • Verified Purchase
6 found this review helpful
Awesome Store! Great Experience! A++++
Awesome Store! Great Experience! A++++
by
  • Verified Purchase
  • Recommended
Thank you for the GREAT service !!!!!!!!!!!!!
Thank you for the GREAT service !!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
In general this particular Home Depot is incredible I never have an issue finding anything arm an...
In general this particular Home Depot is incredible I never have an issue finding anything arm and if I can’t find it they will actually try to find it for me I am the pro service desk is who I generally deal with and Vilma The cashier that’s at the pro checkout are incredible they have impeccable service she makes you feel like you’re part of the family and make sure that your experience is as pleasant as she can make it so do not let her go anywhere
by
  • Verified Purchase
  • Recommended
The store was clean and tidy, Stephanie and all the other associates was very friendly and helpful.
The store was clean and tidy, Stephanie and all the other associates was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Don is the BEST!!!! He helped me purchases shelved with damaged packaging and took it upon himse...
Don is the BEST!!!! He helped me purchases shelved with damaged packaging and took it upon himself to inspect them for all parts and even discounted the item. He has no idea how much that helped me. Wish I lived in the area - I'd definitely frequent this store!
by
  • Verified Purchase
  • Recommended
Wonderful people provide great service!!
Wonderful people provide great service!!
by
  • Verified Purchase
  • Recommended
Brought three red oak plywood to the cashier Vilma, and the tension began. Try to explain the pl...
Brought three red oak plywood to the cashier Vilma, and the tension began. Try to explain the plywood with ripped barcode but was told she didn't care what it is... You had one job Vilma.... One
by
  • Verified Purchase
1 found this review helpful
OUTSTANDING PEOPLE WORKING AT THE HOME DEPOT BUFORD STORE, CLEAN AND VERY FRIENDLY ATMOSPHERE
OUTSTANDING PEOPLE WORKING AT THE HOME DEPOT BUFORD STORE, CLEAN AND VERY FRIENDLY ATMOSPHERE
by
  • Verified Purchase
  • Recommended
So I got really AWESOME customer service at home depot from this friendly employee, her name is ...
So I got really AWESOME customer service at home depot from this friendly employee, her name is Alexis ! I was mind blown by this employee. I had purchased a refrigerator from home depot and had some issues with it. Alexis was there to take care of all my needs and went above and beyond for me . I feel like Alexis needs to be recognized as an outstanding employee who represents Home Depot very well !
by
  • Verified Purchase
  • Recommended
The store was nice and clean very well laid out and the staff are doing great work specially gree...
The store was nice and clean very well laid out and the staff are doing great work specially greeting customers and handing out masks thank you Homedepot.
by
  • Verified Purchase
  • Recommended
Incomplete and relatively incompetent project was set up for bath remodeling, we had to cancel th...
Incomplete and relatively incompetent project was set up for bath remodeling, we had to cancel the whole thing as it was messed up. Too few employees to help in that department. Would not recommend this store to anyone.
by
  • Verified Purchase
1 found this review helpful
From the greeter, vendor, cashier, to the manager, everyone at this store was not only courteous ...
From the greeter, vendor, cashier, to the manager, everyone at this store was not only courteous but actually helpful! They directed me to the right aisle as soon as I walked in and overrode a price on a bulk item that I brought to the register to ask for the smaller quantity of. Would definitely recommend thus location to people of color in the area!
by
  • Verified Purchase
  • Recommended
The store employees and customer service is impeccable at this location. All of our needs were m...
The store employees and customer service is impeccable at this location. All of our needs were met and delivery of items were done in a timely manner.
by
  • Verified Purchase
  • Recommended
The service was amazing. A gentleman named John in lumber fixed some poorly cut wood from a previ...
The service was amazing. A gentleman named John in lumber fixed some poorly cut wood from a previous visit. He turned my DIY tv stand project completely around with his attention to detail, service and willingness to help fix something that he didn't mess up in the first place. I'm so thankful I came in and he was available! Great great service from him. During another visit an older gentleman in lighting was extremely helpful. Between lumens, kelvin and watts my eyes start to cross but he took his time and was able to help me with the lingo and select which bulbs would suite my needs best.
by
  • Verified Purchase
  • Recommended
homedepot has always helped me and my family with DIY projects
homedepot has always helped me and my family with DIY projects
by
  • Verified Purchase
  • Recommended
On a random Saturday afternoon while visiting the store an employee was able to find our flooring...
On a random Saturday afternoon while visiting the store an employee was able to find our flooring items that we could not find as well as get us the right motor for our project. He also was able to cut down our shelving for us and provide us with some tips and techniques for laying down the floor as we’ve never done it we feel confident that our flooring will go down great and look incredible for years . Appreciate and thanks for having attentive and caring employees for our health everyone was wearing masks and we felt comfortable and safe and rocky looking guy even offered us hand sanitizer. Appreciate the attention we received. Best regards rookie D.i.yers.
by
  • Verified Purchase
  • Recommended
No replacement blades for Ryobi 40v mowers. The only retailer that sells the mowers does not prov...
No replacement blades for Ryobi 40v mowers. The only retailer that sells the mowers does not provide an essential part.
by
  • Verified Purchase
1 found this review helpful
Great store with wonderful people; except restrooms (Faucets and paper dispenser need to be upgra...
Great store with wonderful people; except restrooms (Faucets and paper dispenser need to be upgraded or replaced by no-touch devices).
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 432 reviews

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