#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)831-2133
Tool & Truck Rental(770)831-2124
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4120 Hwy 20
Buford, GA 30518
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Customer Store Reviews

  • 4.7 out of 432 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Associates are always able to offer An amazing service. Thank you guys.
Associates are always able to offer An amazing service. Thank you guys.
by
  • Verified Purchase
  • Recommended
Employee Cristi is awesome on a consistent basis
Employee Cristi is awesome on a consistent basis
by
  • Verified Purchase
  • Recommended
Thought the assistance we recieved was very good and helped guide us to it. Also got good advice ...
Thought the assistance we recieved was very good and helped guide us to it. Also got good advice on tile and installation and rough prices that help us to understand what we need. Good advice telling us about videos to watch tok on installation on homedepot.com Thanks all ....
by
  • Verified Purchase
  • Recommended
The store is generally in order and clean. If not I will mention it to an employee, and he or...
The store is generally in order and clean. If not I will mention it to an employee, and he or she will take care of it right away, or soon thereafter.
by
  • Verified Purchase
  • Recommended
Home Depot employees are well trained and very courteous they know the store and help with all yo...
Home Depot employees are well trained and very courteous they know the store and help with all your needs not only in finding items but also in recommendations.
by
  • Verified Purchase
  • Recommended
The employees were very friendly and helpful. I am getting my fence completed and I needed 8 pan...
The employees were very friendly and helpful. I am getting my fence completed and I needed 8 panels. My contractor didn't like what was stacked outside so they went to the back and found exactly what we needed. They also gave me a great price.
by
  • Verified Purchase
  • Recommended
Had a great experience overall with our small purchase but really was impressed by the help Rodge...
Had a great experience overall with our small purchase but really was impressed by the help Rodger and Johnny . one electric and other tile provided me with some great ideas and information on some questions I had if I do it myself and what all i need etc. You got two winners there on your staff and the cashier adriana was kind too. Felt empowered and like my visit was rewarded with good serice . thanks and thought i would give you a shout out. Cheers. Bill
by
  • Verified Purchase
  • Recommended
The employees are very helpful and knowledgeable
The employees are very helpful and knowledgeable
by
  • Verified Purchase
  • Recommended
PAT was very good and knowledge employee
PAT was very good and knowledge employee
by
  • Verified Purchase
  • Recommended
The staff is always ready to help. I love this store.
The staff is always ready to help. I love this store.
by
  • Verified Purchase
  • Recommended
The Buford Home Depot has a hometown feel to it. Everyone is friendly and happy to help the cust...
The Buford Home Depot has a hometown feel to it. Everyone is friendly and happy to help the customers.
by
  • Verified Purchase
  • Recommended
This Store, #0147 Buford Location, has the highest amount of knowledgeable professional staff mem...
This Store, #0147 Buford Location, has the highest amount of knowledgeable professional staff members. The managers Jennifer and Stephanie can locate any item for you in the store and can direct any staff member to help assist you with any home DIY or professional needs. This saves everyone shopping at this store Time and Money to get-in and get-out to get started on your project. All of the isles are straight and the overheads signs are large and easily direct you to where you want to go.
by
  • Verified Purchase
  • Recommended
I thoroughly enjoyed shopping at this store. The variety of plants on display was quite impressiv...
I thoroughly enjoyed shopping at this store. The variety of plants on display was quite impressive. I even found Creeping Jenny which was not available at another store I visited. The plants were clean and healthy.
by
  • Verified Purchase
  • Recommended
The best Home Depot around. Nick from the paint department has the absolute best attitude, and he...
The best Home Depot around. Nick from the paint department has the absolute best attitude, and helped us with something the Hamilton mill Home Depot said they could not do for us. She's awesome!!
by
  • Verified Purchase
  • Recommended
3 found this review helpful
Assistant manager Jennifer was extremely courteous and professional. Solved my problem in a matte...
Assistant manager Jennifer was extremely courteous and professional. Solved my problem in a matter of minutes. Thanks guys keep up the good work.
by
  • Verified Purchase
  • Recommended
Great people great customer service it’s like family love u all
Great people great customer service it’s like family love u all
by
  • Verified Purchase
  • Recommended
The associates were helpful and knowledgeable of the products..
The associates were helpful and knowledgeable of the products..
by
  • Verified Purchase
  • Recommended
Consistently doesn't have the same products as some of the other HD, Asked "plumbing professional...
Consistently doesn't have the same products as some of the other HD, Asked "plumbing professional" for some very basic info about a thermostat and was told to call Honeywell , he couldn't help me.
by
  • Verified Purchase
1 found this review helpful
I would like to take the time and let you know that the employees at this store are amazing. They...
I would like to take the time and let you know that the employees at this store are amazing. They go above and beyond in helping me all day every day Charles, Mike, joanna, gabe, Joe, Calvin, Blake, Kristie, Bobby, Austin, jen, stephanie plus many more. Keep up the good work and greeneys handywork appreciates all you do.
by
  • Verified Purchase
  • Recommended
Great customer service!!!
Great customer service!!!
by
  • Verified Purchase
  • Recommended
Store had enough stocks for the products I was looking for. Really organized. Employees were more...
Store had enough stocks for the products I was looking for. Really organized. Employees were more than helpful. Walked me throughout every single items I required.
by
  • Verified Purchase
  • Recommended
The Cashier SUSAN is the best worker ever, thank you!
The Cashier SUSAN is the best worker ever, thank you!
by
  • Verified Purchase
  • Recommended
I wouldn't say I wouldn't recommend this store. As the products I needed were available and cashi...
I wouldn't say I wouldn't recommend this store. As the products I needed were available and cashier was very helpful. But. In this trip to Home Depot, I need just 3 bags of marble chips. I was standing in front of the bay area where the HEAVY marble chips were. I didn't see anybody available to assist, therefore I was ready to do the load myself. As I was reading the description of the bags, a male associate was headed towards the same product/area where I was standing, along with a customer (male). The associate completely bypassed me and began loading his cart up and completely ignored me as I was standing there. I had to move aside when I noticed they were headed towards me. Another male associate came to speak to the associate currently loading the customers cart. I assumed that common courtesy would have occurred to at least one of them but to my surprise not one bit of acknowledgement towards me was given. From neither of the associates. They both walked away completely disregarding my presence. I ended up loading the bags myself. Yes, I am a female, I had a dirty shirt, no makeup, and had been working on the yard the whole day. I was very disappointed that not one but TWO associates walked right in front of me and offered no help at all. Not even a simple hello. Will I continue to shop here? Of course I will. I won't deny that. but when associates do not show any type of common courtesy towards their customers it is something that should be attended to . I could have been a secret shopper. Just saying.
by
  • Verified Purchase
  • Recommended
Pat was amazing answering all my questions. Great customer service. Very patient walking me throu...
Pat was amazing answering all my questions. Great customer service. Very patient walking me through my kitchen suite options
by
  • Verified Purchase
  • Recommended
The team at this Home Depot is always friendly and helpful! 90% of the people have been there fo...
The team at this Home Depot is always friendly and helpful! 90% of the people have been there for years and always remember me and my projects and ask for pictures. If they don't have something in stock they help you track it down at another location.
by
  • Verified Purchase
  • Recommended
Today I was greeted at the door by a young man I've not met before, Ray. His quick beautiful smil...
Today I was greeted at the door by a young man I've not met before, Ray. His quick beautiful smile was comforting and welcoming. I've never had a greeter offer to handle my return before but the customer service folks were backed up so Ray led me to the service desk and processed mine and I could head into the store for my purchases. His competent helpful manner made my visit today pleasant and efficient. I hope I get to see him again soon and I commend whoever is responsible for hiring him.
by
  • Verified Purchase
  • Recommended
The worker in there named crystal Has HORRIBLE SERVICE AND DISGUSTING ATTITUDE She is No Help at ...
The worker in there named crystal Has HORRIBLE SERVICE AND DISGUSTING ATTITUDE She is No Help at all Should Lose her Job
by
  • Verified Purchase
Store is full ,clean and neat!Customer service there’s a lot of good people offered help!
Store is full ,clean and neat!Customer service there’s a lot of good people offered help!
by
  • Verified Purchase
  • Recommended
We were just starting our search for a new washer and dryer. We happened to hit a good sale and a...
We were just starting our search for a new washer and dryer. We happened to hit a good sale and a great service rep that found us a great solution.
by
  • Verified Purchase
  • Recommended
The store is clean, organized ,people always trying to help.
The store is clean, organized ,people always trying to help.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 432 reviews

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