#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)285-2324
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 Moraine Point Plaza
Butler, PA 16001
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Customer Store Reviews

  • 4.6 out of 371 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (371)
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Showing 1-30 of 371 reviews
Ready to start to renovate my ranch!
Dennis in the paint department was incredibly helpful as he walked me through the whole process to get my very first project underway! Thanks so much :) I’ll be back!
by
    • Recommended
    knowledgeable personal
    Kat who we worked with was very knowledgeable of the various products which was very helpful for us to decide.
    by
      The best customer service!
      The customer service at this location is exceptional! By far, the most helpful employees!
      by
        • Recommended
        The BEST location for the BEST customer service
        The Butler Home Depot has the absolute best customer service. Their employees are knowledgeable, professional, and extremely helpful. I frequent many Home Depots in the area and prefer to go to the Butler location if I am an hour or less away just because they go out of their way to help. I always leave feeling so impressed.
        by
          • Recommended
          Pleasurable shopping experience.
          Emoyees at Butler store are friendly and for the most part helpful. I have even been approached in the parking lot with an offer to help load my car with my purchases which were heavy and awkward. I have also experienced neglect when checking out windows where employees were chatting at desk I inquired about windows without an appt. Just told me what aisle and resumed chatting and joking. That situation is rare.
          by
            • Recommended
            Great customer service
            the gentleman that was helping me was very knowledgeable and helpful
            by
              • Recommended
              It's a home Depot
              You can find stuff you need there. The people are pleasant when you talk to them. The store seems very clean. I will go here again because I live around here.
              by
                • Recommended
                Knowledge and friendly associates!
                This is my favorite home improvement store and the only one that I shop at thanks to the wonderful staff!
                by
                  • Recommended
                  Friendly
                  The employees are always pleasant and helpful
                  by
                    • Recommended
                    products
                    The shelves seem to have enough products of what we are looking for.
                    by
                      • Recommended
                      Awesome store
                      Staff friendly and helpful
                      by
                        • Recommended
                        Experience
                        I was very pleased with the amount of customer service at this time of the year. The associates were friendly and helpful. They took the time to look up were to find items like suction cups and showed me there selection. Unfortunately I didn't find the kind of suction cups that I was looking for to hang up my string lights. Overall I was well pleased with the service I received.
                        by
                          • Recommended
                          Dawn amazing cashier!
                          Staff was super helpful. And Dawn at the register was very kind and helpful!
                          by
                            • Recommended
                            Snow Blower
                            Bought snow blower sales person said free delivery have truck but said ok I asked 3 times if it was one on floor put together she assured me yes well 1 in crate showed up dropped off at end of driveway don't like being lied to
                            by
                              Customer Service
                              My cashier at the Butler location, Dawn, could use some work on her customer service skills. As a pregnant woman I could of spent the evening without being told how large I will be by my due date since I am already so large (as said per Dawn). I cannot fathom saying that to someone, whether I was pregnant or not.
                              by
                                Customer Service
                                Every time I go to this store, the electrical section has a person, named Brittany. She is very professional, knowledgeable and great. When you go to the Butler store, make sure you find her, she will make sure you have everything answered and needed for your project.
                                by
                                  • Recommended
                                  Great service!
                                  Jay at the Pro Service desk is a great employee who really takes care of you and is very friendly. See him if you are making large renovation purchases so you don't miss out on a great deal and great service!
                                  by
                                    • Recommended
                                    Shopping in Butler store PA great experience employees were all friendly Mary Mary the cashier was an exceptionally helpful and very courteous
                                    Shop Home Depot’s all over the Country Butler has the best employees of all the stores we visited
                                    by
                                      • Recommended
                                      Paint department
                                      Great service, assistance and advise from Richard. Took a lot of time with me to explain products.
                                      by
                                        • Recommended
                                        Great Employees
                                        If you need any assistance ask for Brittany, Miles or Peggie.....they will take care of you
                                        by
                                          • Recommended
                                          Customer service.
                                          The Home Depot employees are knowledgeable and helpful. They are women friendly-answer my questions in a manner I understand.
                                          by
                                            • Recommended
                                            The store was very clean and helpful
                                            We just purchased 2 major appliances and the salesperson was very helpful and we were happy for the help . The store was very well stocked with a variety of appliances, so we had a good selection to choose from . We will definitely be back when we are in need of anything else . We did have a good experience there .
                                            by
                                              • Recommended
                                              Kind Staff
                                              The staff was kind, patient, and willing to work we me when I had a coupon that should have worked but didn't.
                                              by
                                                • Recommended
                                                Great experience, super helpful employees!
                                                Employees Robin and Betty were wonderful!
                                                by
                                                  • Recommended
                                                  Favorite location!
                                                  Paint person was extremely helpful! We travel 20 miles to get to this store.
                                                  by
                                                    • Recommended
                                                    Awesome customer service
                                                    I recently purchased flooring and had a wonderful cashier suggest how to get more of a savings. Very appreciative of her suggestion. Then called a few days later to purchase a rug. The gentleman in flooring went above and beyond to help me purchase a rug over the phone.
                                                    by
                                                      • Recommended
                                                      Extremely helpful
                                                      Ordered double sink for a 1980 house
                                                      by
                                                        • Recommended
                                                        Highly recommend home depot for kitchen design
                                                        I went to Home Depot for a kitchen design. I talked to Keith Newman who designed the kitchen in my last home. He is absolutely great at what he does. He designed he perfect kitchen as well as staying under my budget. I highly recommend them.
                                                        by
                                                          • Recommended
                                                          Inaccurate online inventory. No one answers the phone to check actual inventory in stock.
                                                          Inaccurate online inventory. No one answers the phone to check actual inventory in stock.
                                                          by
                                                            Great store!
                                                            Staff was extremely friendly and helpful. They seem to care about the customer. I have only had to bring one discourteous staff member to the attention of managers over the past six or seven years!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 371 reviews

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