#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)553-6562
Tool & Truck Rental(423)553-6568
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7421 Commons Blvd
Chattanooga, TN 37421
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Customer Store Reviews

  • 4.7 out of 429 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Knowledgeable Pros
This home depot has some of the most knowledgeable pros around! They have been able to help guide me through hard wired lighting projects, hanging chandeliers, and so many other projects that come with first time home ownership. They always make me feel like I am the only customer in the store and go out of their way to offer help and make sure I am fully taken care of before leaving. By far the best home improvement store around!
by
    Great garden center
    I bought soil, hose and gloves to work on my flower beds. Everything was easy to find and navigate. Employees were helpful.
    by
      Friendly service.
      Picked out a gas range and the employee was so helpful! Had to order the range. The only down side is it will not be here until June the 8 th .
      by
        • Recommended
        Great employees
        Go meet Mailyn she is a ray of sunshine
        by
          • Recommended
          Great customer w
          Kristen customer service is alway pleasant, friendly, and knows her job well.
          by
            • Recommended
            spring bloomers
            Went in looking for perennials. I bought several at a good price, and wanted one of everything in the beautiful blooming place.
            by
              • Recommended
              Great store for customer service.
              I shop this store very often. I am a Do it yourselfer. I am always needing something. The staff i have talked to over the years are always helpful, courteous and friendly.
              by
                • Recommended
                Great product
                I have had a echo for over 20 years
                by
                  • Recommended
                  Rude customer service
                  Our cashier was rude. The lady in front of us needed help loading her car and asked for someone to be called again as she was waiting for some time. Our cashier did call someone else but was on the phone laughing about how the lady was asking for help again. It was very rude. By the time we had our car loaded the lady still hadn’t been helped.
                  by
                    Great store
                    Good people work there friendly courteous and helpful
                    by
                      • Recommended
                      GREAT SERVICE RETAINS CUSTOMERS
                      A LITTLE ENTHUSIASN WITH A SMILE CREATES A WARM WELCOME. WE ARE TAUGHT TO SMILE AND SAY HELLO IF WE COME WITHIN 3 FEET OF A CUSTOMER IN MY BUSINESS. ALWAYS ASK IF THEY NEED ANY HELP AND FOLLOW THRU DOING WHAT WOULD HELP A CUSTOMER HAVE AN EXCEPTIONAL SHOPPING EXPERIENCE
                      by
                        • Recommended
                        Employees
                        I get it short staffed but when you have to load a cart full with 3/4 mdf alone because you can’t find help then you go to plumbing and the employees sitting on ladder’s talking and laughing just makes you want to leave cart and go to another store
                        by
                          Needs accurate labels.
                          If a board is labelled as being 5 inches wide, I expected it to be 5 inches wide. Now that I'm home and see what actual dimensions are, I will have to go back to the store, buy a larger board so that I can cut it down to the size that the original was labelled as being. Store needs more variety of shorter length boards. I asked the employee if they could cut a board down but the saw was broken.
                          by
                            Excellent Customer Service
                            You can't go wrong shopping at the Home Depot in Chattanooga, Tennessee! Especially the paint department! The employees offer excellent tips and thanks to them, I can paint with confidence. The project will look great and by completed correctly!
                            by
                              • Recommended
                              service matters
                              In our market, Home Depo and its major competitor are literally across the street. the customer service i receive at Home Depo is way better! You can ask anyone where something is ( and there are plenty of people to ask) and they direct you. My checkout experience was great as Dale went above and beyond to help wrap some items.
                              by
                                • Recommended
                                Excellent Store
                                I travel alot for work and find myself in many HD stores. The 0742 Chattanooga store was clean, stocked and full of employees ready to help. I was very impressed in the layout and how clean the store was. Impressed by the customer service and the overall appearance and experience.
                                by
                                  • Recommended
                                  I consistently have a wonderful experience every time I come here. The employees are so friendly,...
                                  I consistently have a wonderful experience every time I come here. The employees are so friendly, knowledgeable, and offer help without you having to ask. I really appreciate everyone's hard work. Thank you, as always, for the amazing customer service! :) Shout Out to Mailyn for being so sweet! You rock!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Home Depot is a great store, close to my home, employees very helpful, easy to find the products ...
                                  Home Depot is a great store, close to my home, employees very helpful, easy to find the products I need.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  By far the worst experience we’ve ever had. I had saved for my wife’s dream kitchen and in retur...
                                  By far the worst experience we’ve ever had. I had saved for my wife’s dream kitchen and in return we received a nightmare. Everything was promised and perfect before we paid then after we paid everything went downhill. The measurements that were paid for were off, the kitchen and cabinets were not what we expected and the designer that promised us the world was less than friendly when we tried to reach him. I would not recommend.
                                  by
                                  • Verified Purchase
                                  Very clean and neat. People are very friendly and eager to help customers. Very satisfying experi...
                                  Very clean and neat. People are very friendly and eager to help customers. Very satisfying experience as usual.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The Pros are really Pros. They make it easy to get everything I need.
                                  The Pros are really Pros. They make it easy to get everything I need.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Connor in the painting section is amazing and knows his stuff. If you want great customer service...
                                  Connor in the painting section is amazing and knows his stuff. If you want great customer service, go there.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  I had A good visit to the Home Depot. I could not find the bird seed and with the help of two ni...
                                  I had A good visit to the Home Depot. I could not find the bird seed and with the help of two nice employees I found it. At check out Mailyn helped me with the scanner. Thanks HomeDepot
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Today's shopping experience was a pleasant surprise! Over the past couple of years, the customer ...
                                  Today's shopping experience was a pleasant surprise! Over the past couple of years, the customer service at this store has been lacking...hard to find employees to help...and if you could find someone, they did not know much at all. My shopping experience today was very different. I was greeted with a smile at the door. The same employee helped me find exactly what I was looking for and made checkout a breeze. Hope this type of service continues at this store!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The best Home depot store around...hands down.
                                  The best Home depot store around...hands down.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Associates friendly, informed and helpful, some even accompanying customers to articles they are ...
                                  Associates friendly, informed and helpful, some even accompanying customers to articles they are seeking. Directions are always given, Store is well organized and clean (a scrubbing zamboni passed while I was shopping). Checkout was swift and I was thanked for my military service. I also very much appreciate the Veterans' designated parking spaces at the front of the store. The only downside I can think of is that the store has too many things I want (budget and wife keeps me real.)
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  great store lots of selection to choose from
                                  great store lots of selection to choose from
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  great customer service
                                  great customer service
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Adam C and Bill made my experience extraordinary. They are truly the best customer service peopl...
                                  Adam C and Bill made my experience extraordinary. They are truly the best customer service people I've had in many years. Thank you for your caring and effective handling of my problem. Awesome experience
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very friendly and helpful staff. This means a lot when you are not sure of the best part or produ...
                                  Very friendly and helpful staff. This means a lot when you are not sure of the best part or product to buy.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 429 reviews

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