#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)553-6562
Tool & Truck Rental(423)553-6568
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7421 Commons Blvd
Chattanooga, TN 37421
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 429 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Under staffed and takes awhile to get help to load items.
Under staffed and takes awhile to get help to load items.
by
  • Verified Purchase
Helpful store associates, good in stock supplies, great prices, it's a store for us common people...
Helpful store associates, good in stock supplies, great prices, it's a store for us common people, not the upper class primping their mansions. It's a working person's store. Thanks for the way you treat military customers and military associates.
by
  • Verified Purchase
  • Recommended
Friendly and helpful service.
Friendly and helpful service.
by
  • Verified Purchase
  • Recommended
I like it because you had the right to wear or not wear a mask during all this crazy ness. Our ri...
I like it because you had the right to wear or not wear a mask during all this crazy ness. Our right are important now and we must not give them up. Thanks
by
  • Verified Purchase
  • Recommended
Clean store, well stocked, plenty of friendly employees to help and ask questions!
Clean store, well stocked, plenty of friendly employees to help and ask questions!
by
  • Verified Purchase
  • Recommended
Amazing friendly and knowledgeable service from each associate I encountered. Kristen at the Cust...
Amazing friendly and knowledgeable service from each associate I encountered. Kristen at the Customer Service Counter was a tremendous help...Thank You Kristen and Home Depot on Gunbarrel Rd!
by
  • Verified Purchase
  • Recommended
Consistently good service, available items with competitive pricing! That simple.
Consistently good service, available items with competitive pricing! That simple.
by
  • Verified Purchase
  • Recommended
Clean store and helpful people.
Clean store and helpful people.
by
  • Verified Purchase
  • Recommended
Very friendly Customer Services
Very friendly Customer Services
by
  • Verified Purchase
  • Recommended
So glad to get what I want for my home
So glad to get what I want for my home
by
  • Verified Purchase
  • Recommended
It good buy for home items
It good buy for home items
by
  • Verified Purchase
  • Recommended
Great management team!!! They set a standard and the store is always friendly and efficient
Great management team!!! They set a standard and the store is always friendly and efficient
by
  • Verified Purchase
  • Recommended
The store was clean and had plenty of products in stock. The Associates were friendly and helpful.
The store was clean and had plenty of products in stock. The Associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
I found LVP flooring of excellent quality at a very reasonable price. I’d looked in Dalton, Lowe’...
I found LVP flooring of excellent quality at a very reasonable price. I’d looked in Dalton, Lowe’s & Southeastern Salvage. I was SHOCKED that my search ended at Home Depot. Customer service was OUTSTANDING. Jenna was extraordinary in her patience, knowledge & helpfulness. Josh was delightfully friendly & courteous as he loaded my vehicle. Today’s shopping experience simply enjoyable.
by
  • Verified Purchase
  • Recommended
This visit was worse than any other. I needed plywood, and had to have it cut down to fit in my v...
This visit was worse than any other. I needed plywood, and had to have it cut down to fit in my vehicle. I waited over half an hour, asked 2 employees, was ignored by 4 other employees, and when I finally got assistance, the guy was not happy that he had to do it. He didn't wear PPE, he didn't know how to use his tape, and even though I still said thank you, he stormed off like I told him his dog was ugly.
by
  • Verified Purchase
Other than being low on air compressors, I was able to get a good item at a good price.
Other than being low on air compressors, I was able to get a good item at a good price.
by
  • Verified Purchase
I HAVE BEEN SHOPPING AT THIS LOCATION FOR MORE THAN 15 YEARS AND I WAS DISCRIMINATED AGAINST BY ...
I HAVE BEEN SHOPPING AT THIS LOCATION FOR MORE THAN 15 YEARS AND I WAS DISCRIMINATED AGAINST BY THE CASHIER. WHAT ARE PEOPLE COMING TO/THINKING. I DIDN'T DO ANYTHING TO PROVOKE THIS PERSON.
by
  • Verified Purchase
One stop store, unusally find products needed.
One stop store, unusally find products needed.
by
  • Verified Purchase
  • Recommended
Terrible. Come here if you want no help and exceedingly long and slow returns.
Terrible. Come here if you want no help and exceedingly long and slow returns.
by
  • Verified Purchase
Great customer service. Kellie in carpet dept. is very helpful.
Great customer service. Kellie in carpet dept. is very helpful.
by
  • Verified Purchase
  • Recommended
Currently appliances (in stock) are next to impossible to find, which is a really stressful situa...
Currently appliances (in stock) are next to impossible to find, which is a really stressful situation when the appliance you need is a refrigerator and all your food is on ice in coolers. My review is more about one Home Depot employee, Frankie (in appliances). Frankie went above and beyond to assist me in finding a refrigerator. Researched every single brand looking for ones that met my criteria, but more importantly, ones that could be delivered ASAP, as I was without a refrigerator and all its contents were in coolers. She offered several very helpful suggestions I had not thought of as well. Home Depot #0742 is lucky to have an employee like Frankie. If you need help with appliances when you are shopping at this store, ask for her. You won't regret it.
by
  • Verified Purchase
  • Recommended
This is my home store and the sense of community between staff and clients is superb! Keep up the...
This is my home store and the sense of community between staff and clients is superb! Keep up the good work guys!
by
  • Verified Purchase
  • Recommended
Great Pro Team. These guys are on the ball and very helpful.
Great Pro Team. These guys are on the ball and very helpful.
by
  • Verified Purchase
  • Recommended
Always a great experience shopping at this store. We recently moved to the area and we wont shop ...
Always a great experience shopping at this store. We recently moved to the area and we wont shop at any other store! Customer service is great, and the employees are helpful and friendly. Always willing and ready to help. Thank U Home Depot Gunbarrel Road.
by
  • Verified Purchase
  • Recommended
Best staff I've seen in a long time. I go in these stores 3 times a week
Best staff I've seen in a long time. I go in these stores 3 times a week
by
  • Verified Purchase
  • Recommended
This store should be the example of other big box retailers in Chattanooga to copy.
This store should be the example of other big box retailers in Chattanooga to copy.
by
  • Verified Purchase
  • Recommended
clean and friendly
clean and friendly
by
  • Verified Purchase
  • Recommended
I had an appointment with Chris today to order the needed kitchen cabinets. He helped me get the...
I had an appointment with Chris today to order the needed kitchen cabinets. He helped me get the ones I needed for the space I had.
by
  • Verified Purchase
  • Recommended
The Chattanooga Home Depot has the best associates. I appreciate the Thank You when I receive my ...
The Chattanooga Home Depot has the best associates. I appreciate the Thank You when I receive my military discount. I would like to point out Tammi in the garden shop, and Cathy who recently has moved to the installation dept.My shopping experience was very good today. I wished I had asked the name of the associate who helped me in the tool department.
by
  • Verified Purchase
  • Recommended
The associates were helpful, however the managers are not. I was not able to get the assistance ...
The associates were helpful, however the managers are not. I was not able to get the assistance I needed.
by
  • Verified Purchase
Showing 1-30 of 429 reviews

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