#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)733-3727
Tool & Truck Rental(847)733-3737
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2201 Oakton Street
Evanston, IL 60202
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Customer Store Reviews

  • 4.6 out of 554 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (554)
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Showing 1-30 of 554 reviews
They just remodeled their customer service area to handle more customers. I needed to return som...
They just remodeled their customer service area to handle more customers. I needed to return something today, and it was super easy, fast, and hassle free.
by
  • Verified Purchase
  • Recommended
I HAVE BEEN GOING TO THIS HOME DEPOT SINCE 2017 MOSTLY DURING MY CONDO RENOVATION AND CAN TELL YO...
I HAVE BEEN GOING TO THIS HOME DEPOT SINCE 2017 MOSTLY DURING MY CONDO RENOVATION AND CAN TELL YOU THAT THE FIRST THING THAT KEEPS ME COMING BACK IS THE GREAT COSTUMER SERVICE THEY HAVE! NOT ONLY ARE THEY HAPPY TO SEE YOU BUT ARE RESOURCEFUL AS WELL. THIS PARTICULAR STORE IS ALWAYS FULLY STOCKED. AFTER SHOPPING THERE, ON YOUR WAY OUT, YOU CAN STOP AND GRAB VIENNA BEEF HOT DOG WHICH TASTE GREAT. I LEARNED THAT HOME DEPOT HAS OVER 150,000 VETERANS EMPLOYED AND NOT ONLY THEY GIVE US A 10% DISCOUNT ON MERCHANDISE, THEY ALSO PROVIDE US WITH VETERANS PARKING SPACES! TALK ABOUT SERVICE! THANK YOU HOME DEPOT!
by
  • Verified Purchase
  • Recommended
This location is very organized. Great customer service. Employees Kenny and Marchelle have helpe...
This location is very organized. Great customer service. Employees Kenny and Marchelle have helped me in past visits. They are a great asset.
by
  • Verified Purchase
  • Recommended
Great Store
Great Store
by
  • Verified Purchase
  • Recommended
Clean, good location, very friendly employees
Clean, good location, very friendly employees
by
  • Verified Purchase
  • Recommended
We recently moved into the area & over the last few months when shopping this store. This friendl...
We recently moved into the area & over the last few months when shopping this store. This friendly associate ALWAYS greets us with a genuine hello & welcoming smile I actually think she is always working because I see her most every time helping someone. Well today I needed to fill out this survey because it's people like Slavica that make me want to come back & suggest this store to friends. She was so over the top helpful today picking plants I can't stress it enough thank you Slavica.
by
  • Verified Purchase
  • Recommended
Nice change to the check out experience. Cashier line only necessary for purchasing certain items...
Nice change to the check out experience. Cashier line only necessary for purchasing certain items or if you prefer. New multi self check is fast, easy and accurate. Fun to use.
by
  • Verified Purchase
  • Recommended
Excellent Service!! I would recommend shopping at this store.
Excellent Service!! I would recommend shopping at this store.
by
  • Verified Purchase
  • Recommended
Thanks all!
Thanks all!
by
  • Verified Purchase
  • Recommended
I was very happy with the assistance given by all of the employees. They are very knowledgeable.
I was very happy with the assistance given by all of the employees. They are very knowledgeable.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I would like to thank home depot's best buddy's. Cat, Nate, Ike, Beth. And extra thanks to Eric...
I would like to thank home depot's best buddy's. Cat, Nate, Ike, Beth. And extra thanks to Eric for his first hello. And extra friendliness. To all the workers being great . Thank you for your expertise.
by
  • Verified Purchase
  • Recommended
2 found this review helpful
I always choose this store over the one just a few blocks away in the chicago city limits, they ...
I always choose this store over the one just a few blocks away in the chicago city limits, they are always helpful and willing to go the extra step to find what you need.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Great customer Service!
Great customer Service!
by
  • Verified Purchase
  • Recommended
I came into the store to buy a Christmas tree and succulents for a Christmas present. The succul...
I came into the store to buy a Christmas tree and succulents for a Christmas present. The succulent selection was very good. The nursery workers were amazing! David and Brian helped me. David was flat out amazing he saw that the cashier had done me wrong and found me and then help me find a better tree and saved me from having to go to another store to buy a Christmas tree. He made it so much easier! I one hundred percent recommend David and Brian if you need any help at this Home Depot location
by
  • Verified Purchase
  • Recommended
2 found this review helpful
awesome
awesome
by
  • Verified Purchase
  • Recommended
If you need to buy a Christmas tree, go visit this location and ask for David! Incredible custome...
If you need to buy a Christmas tree, go visit this location and ask for David! Incredible customer service and treats you like you are the only guest in the store. If we are here next year, we are looking forward to buying from David again!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I've been shopping here for 20 years. Staff is always helpful and knowledgeable. It's my favorite...
I've been shopping here for 20 years. Staff is always helpful and knowledgeable. It's my favorite one in the Chicago area, always clean, organized, stocked and easy to navigate..
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This is my usual first stop when I need garden, paint, cleaning, and various home maintenance sup...
This is my usual first stop when I need garden, paint, cleaning, and various home maintenance supplies. Staff is usually helpful and friendly.
by
  • Verified Purchase
  • Recommended
friendly employee and great service
friendly employee and great service
by
  • Verified Purchase
  • Recommended
We used this Home Depot to remodel our kitchen and a little more than a year later we are still v...
We used this Home Depot to remodel our kitchen and a little more than a year later we are still very satisfied.
by
  • Verified Purchase
  • Recommended
EXCELLENT SERVICE, EXCELLENT SHAPE
EXCELLENT SERVICE, EXCELLENT SHAPE
by
  • Verified Purchase
  • Recommended
Excellent service in my experience. Courteous friendly and professional.
Excellent service in my experience. Courteous friendly and professional.
by
  • Verified Purchase
Please check the twin packs of battery operated combination smoke and Carbon Monoxide detectors. ...
Please check the twin packs of battery operated combination smoke and Carbon Monoxide detectors. I purchased 11 twin packs and eight of those packs had the detectors but no mounting brackets to support the detectors in the packages. The service was very good probably one of the nicer Home Depots I have shopped in.
by
  • Verified Purchase
  • Recommended
Excellent customer service, helpful employees.
Excellent customer service, helpful employees.
by
  • Verified Purchase
  • Recommended
Thanks to Dustin on the register for friendliness and helpfulness.
Thanks to Dustin on the register for friendliness and helpfulness.
by
  • Verified Purchase
  • Recommended
Items always in stock and plenty of cashiers for check out time. Always professional and efficient.
Items always in stock and plenty of cashiers for check out time. Always professional and efficient.
by
  • Verified Purchase
  • Recommended
I don't see a lot of questions about the check-out staff. The lady, Carol (1902 00010 31806) t...
I don't see a lot of questions about the check-out staff. The lady, Carol (1902 00010 31806) that assisted me at the register was wonderful. She was the bright spot in my Home Depot experience today. She was friendly, courteous, offered assistance in helping me scan my products, offered the Home Depot credit card for additional savings on my purchase.
by
  • Verified Purchase
  • Recommended
The cashier, Sandra, was very pleasant.
The cashier, Sandra, was very pleasant.
by
  • Verified Purchase
  • Recommended
I came in there with a broken tube connector on a used appliance. Kerry helped me out by finding ...
I came in there with a broken tube connector on a used appliance. Kerry helped me out by finding the parts I needed and even cementing a piece in! Great store, great service. Much appreciated.
by
  • Verified Purchase
  • Recommended
I AM ALWAYS HAPPY TO SHOP AT Home Depot
I AM ALWAYS HAPPY TO SHOP AT Home Depot
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 554 reviews

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